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Embassy Suites by Hilton Crystal City - National Airport

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Embassy Suites by Hilton Crystal City - National Airport
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1,622 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Crystal City - National Airport
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Showing 1,601: English reviews
New Jersey, United States
Reviewed 9 May 2016

I enjoyed staying with Embassy Suites, they have nice size rooms, the dinning area has a nice breakfast. The staff is accommodating and friendly. It is blocks away from Arlington Pentagon mall, getting into Washington was fairly easy. I would stay with this hotel again

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Renee M
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for sharing your review. We also enjoyed when you stay with us and I am glad you enjoyed the hotel so much. Your comments on the staff is appreciated. We are fortunate to be in a convenient location to the Metro, shopping, dining, Washington DC, Reagan Airport, and so much more. Thank you again for your review and...

Seaside, United States
Reviewed 6 May 2016

Embassy Suites Crystal City is a great spot for work out of the local DC area (Pentagon). Shuttle service runs to Pentagon if needed. Reception/Breakfast make this a PERFECT spot for business travel!!!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank Zachary B M
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for writing a review. It is nice to read that you found our hotel to be a good location while working at the Pentagon. We are fortunate to be so close that many of our guests that go there enjoy the walk. However, having the option for the complimentary shuttle is also nice. I am glad you enjoyed...

Reviewed 6 May 2016

Perfect. There is nothing that was out of line. The room was perfect, breakfast was good and I was on the top floor in the corner by the elevator just as I had asked. I would stay here again, just that you really need a car because you are not close to a lot of things. We did a lot...

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Helpful?
1Thank Anthalone K
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for posting a review. Perfection is hard to attain so we are thrilled to read that this was your experience. We try to place guests where they request and I am glad the corner suite on a top floor was available for you. Many of our guests indicate that when they stay with us, that they do not...

Toms River, New Jersey
Reviewed 2 May 2016

I was very happy for the value received and the hotel accommodations. The front desk person was very friendly and helpful. The rooms are large, comfortable and clean. We had lunch at the lobby bar and the flatbread pizza are delicious. I can't wait to go back.

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Helpful?
1Thank SoniaSpa
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for sharing your experience. It is always nice to read when a guest feels he/she got a great value as that means the guest left happy with their stay and decision to stay with us. I appreciate your comment on the desk team member and I hope we can identify who it was so we can thank him/her...

Pottstown, United States
Reviewed 2 May 2016

This is one of the best hotels in the area. Very accommodating and caring about their guest. Every staff member I came across has a smile on their face and greeting me like a friend. The rooms were clean and I went comfortable staying in them. The evening reception and morning breakfast were one of the best ones at an...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank Katelyn C
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for your review. We are honored to make the top of your hotel list! The staff works hard to try and offer this same impression you have of them to all of our guests. A friendly smile goes a long way and I appreciate you noticing. I am so glad that you enjoyed your suite and had a...

Birmingham, Alabama
Reviewed 2 May 2016

This is a great hotel, clean and very well maintained. The rooms were very good and the management was organized and the staff very helpful. The only down side of this stay was Corina, the waitress at the nightly managers reception. One night my husband was asked for our room key which was totally understandable but she was very rude...

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Helpful?
1Thank Brenda W
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for taking the time to write a detailed review. I am so glad that you had an overall great experience with positive interactions with the staff. However, I am sorry to read of the challenges you had with Karina. This is so surprising as Karina has been with us for so long and what you describe is unlike...

Iowa
Reviewed 2 May 2016

The hotel was conveniently located near the metro but is also close to the airport. Really a great location to tour DC. It is less expensive that within DC but still has the DC feel. Really enjoyed the free shuttle to the airport.

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Helpful?
1Thank RyanfromIowa
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for sharing your review. We are fortunate to be so close to the Airport, Metro, and shopping areas that complimentary shuttle can be offered. However, many of our guests prefer to walk to the Metro/shopping as it is only 4 blocks away. You are correct, we can offer the DC experience without the DC costs. The large majority...

Bossier City, United States
Reviewed 1 May 2016

Impressive from the time I got out of the cab until I left for the airport! The location is a 12-minute walk from the Pentagon and Pentagon Row. It is also a short shuttle ride to the Metro Station and a 3 minute cab/UBER ride to Reagan International. Cannot beat it!!

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank Thomas H B
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for your review. We always aim to exceed our guests expectations and it is rewarding to read that we have done so with you. Actually, we also offer complimentary shuttle to Reagan Airport. Many guests utilize our shuttles to save expenses on Uber, cabs, and rental cars. Thank you again for your review and for staying with us....

Ashland City, Tennessee
Reviewed 30 April 2016 via mobile

Nice suite with a separate living room, kitchenette and bedroom. King bed was a little hard. LR tv remote didn't work. Breakfast was a large full buffet with made to order omelettes. Hotel was off the beaten path, but had a shuttle to Pentagon City metro and airport. It's close enough to the Crystal city or Pentagon city Metro stops...

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Helpful?
Thank 70schild63
Stefan M, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for your review. I am glad you enjoyed your suite accommodation. Actually, we just got all new mattresses, but I am sorry you felt yours was too hard. I hope you let us know about the remote so we could replace it and my apologies this was not noticed prior to your stay. So many guests enjoy our...

Las Vegas, United States
Reviewed 28 April 2016

This is not your average "included" breakfast. There is plenty of seating for all of the guests, a variety of foods and all are fresh and hot. The staff is friendly and accommodating. The hotel is located walking distance to shopping and the Metro. The shuttle bus can also drop you if there is inclement weather.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
1Thank Laurie L
Kevin_Feldman, General Manager at Embassy Suites by Hilton Crystal City - National Airport, responded to this review

Thank you for writing a review. We know that the complimentary breakfast is a big reason why many of our guests are loyal to Embassy Suites and really try to live up to the high expectations of those that have experienced it before. I am so glad to read we exceeded your expectations and appreciate the comment on the staff....

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Breakfast included
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
All-Suite Atrium hotel, located in the Crystal City area of Arlington, VA and one mile from the Ronald Reagan Washington National Airport (DCA) and two miles from the heart of Washington D.C. Complimentary shuttle service is provided to DCA and the Pentagon City Mall metro stop and The Pentagon and the Fashion Centre at Pentagon City Shopping Mall are both within walking distance. Just minutes to Washington DC. All of our guests can enjoy complimentary full breakfast buffet and the evening reception. This offers a fantastic value to our guests as these amenities would add approximately $30++ per person at other area hotels. ... more   less 

Additional Information about Embassy Suites by Hilton Crystal City - National Airport

Address: 1300 Jefferson Davis Hwy, Arlington, VA 22202
Region: United States > Virginia > Arlington
Price Range: ₹ 10,242 - ₹ 30,792 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Crystal City - National Airport 3.5*
Number of rooms: 267
Reservation Options:
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Also Known As:
Embassy Suites Arlington
Arlington Embassy Suites
Hotel Style:
#11 Green Hotel in Arlington
#12 Family Hotel in Arlington
#12 Business Hotel in Arlington
#15 Romantic Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Crystal City - National Airport staff and other travellers.
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Questions? Get answers from Embassy Suites by Hilton Crystal City - National Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“The view is the same regardless of the floor....”
Jedichicken88, 22 Apr 2017 | Read review
“i don't have a tip. I called hours before my arrival to verify a late check in and I still didn't get my room.”
roxannea484, 17 Apr 2017 | Read review
“Higher floors have less lobby noise”
W3256KCjohnb, 12 Apr 2017 | Read review
“If you join Hilton Honors (free) you get free wifi in your room.”
Littlebear110, 29 Mar 2017 | Read review
“While a view of the Monument is nice, it does overlook a very active highway so consider the noise.”
Lizzie942, 23 Mar 2017 | Read review
5 of 5