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DoubleTree by Hilton - Washington DC - Crystal City

3,005 reviews
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Traveller (498)
Room & Suite (256)
Dining (26)
Overview
  • Excellent39%
  • Very good31%
  • Average18%
  • Poor8%
  • Terrible4%
Travellers talk about
“double tree”(177 reviews)
“north tower”(128 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
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Offers from DoubleTree by Hilton - Washington DC - Crystal City
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,005)Write a Review
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All reviewsdouble treenorth towerrevolving restaurantskydome restaurantcrystal citywarm cookieslobby barpentagon city metrowhole foodsself parkingbreakfast buffetwashington dcfree shuttleshopping mallshuttle servicereagan airportfitness center
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631 - 635 of 2,904 reviews
A TripAdvisor Member
1
Reviewed 11 August 2016 via mobile

Want to take a moment to thank the hotel and it's support staff, especially Ms. Dominique,for assisting the Stanley's and providing help all along the way with our planning to the end of our event. We cannot thank you all enough for the accomodations and...More

Thank A TripAdvisor Member
Reviewed 11 August 2016

Pullout had stained sheets. No recompense offered. Also left stuff in bathroom and having hard time getting help to find and replace it. We called right away but they were unresponsive. Parking lot was terrible.More

Review collected in partnership with DoubleTree by Hilton
Thank raffaellag990
Response from John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton - Washington DC - Crystal CityResponded 25 August 2016

Dear raffaellag990, We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as...More

Reviewed 11 August 2016

Stayed here for 2 night as part of a tour group. Room overlooked The Pentagon, so a room with a view !! Beds comfy as were pillows. We ate in The Skydome Restaurant for dinner. The food was good and not overpriced. Liked the way...More

Thank SUNTAN47
Response from Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal CityResponded 16 August 2016

Thank you for your review. We are lucky to be in a location that allows us to welcome so many tour groups through out the year. I am glad you got to experience a view room and found the bed to be comfortable. The Skydome...More

Reviewed 9 August 2016

$12 for a Lyft from DCA. Easy to get to DC in a car (about 10 minutes). Mohammed in the Cafe was fantastic and very welcoming. Check-in was easy. My room overlooked another hotel and could hear music through the window on a Saturday afternoon....More

Review collected in partnership with DoubleTree by Hilton
Thank Jeremy V
Response from Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal CityResponded 12 August 2016

Thank you for posting a review. Actually we have a complimentary shuttle to/from Reagan (DCA) Airport, but for those that prefer an uber or taxi is inexpensive since we are located only 2.5 miles away. Mohommed is fantastic and I know he will be thankful...More

Reviewed 9 August 2016

We stayed here for a Family Reunion. We loved our Modern One Bedroom concept. My only problem is that the couch and chair in our room was dirty with stains and such. And yes, the internet is spotty. The maid service was excellent. And the...More

1  Thank daphnes8506
Response from Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal CityResponded 12 August 2016

Thank you for your review. I am glad you enjoyed the suite, but apologize for the condition of the chair and sofa. I appreciate you recognizing the efforts of the housekeeper and the friendliness of the staff. Many guests enjoy the added security of needing...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 106 - US$ 336 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Business Hotel in Arlington
#21 Family Hotel in Arlington
#23 Romantic Hotel in Arlington
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 106 - US$ 336 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Business Hotel in Arlington
#21 Family Hotel in Arlington
#23 Romantic Hotel in Arlington
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (498)
Room & Suite (256)
Dining (26)
Pool & Beach (2)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
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BobandCathy
4 September 2017|
AnswerShow all 2 answers
Response from Ben1955 | Reviewed this property |
I am sorry I don't know the definitive answer but I am sure you will be able to Email the double trees and I am sure they will help you Thanks for taking time to ask though and I'm sure you will enjoy your stay Ben
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BobandCathy
4 September 2017|
AnswerShow all 4 answers
Response from doc_que | Reviewed this property |
Best way is to use UBER
0
Votes
johnnassau
23 July 2017|
AnswerShow all 5 answers
Response from Anne M | Reviewed this property |
No complimentary breakfast unfortunately x
0
Votes
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Room Tips
"North tower facing north or east has views of the Mall. All others have no view of DC."
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"the pentagon tower has a great view of DC. suites have no view"
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"Ask for room with city views. It's a little bit more, but not too much."
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"Go for the rooms with the view of DC"
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