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DoubleTree by Hilton - Washington DC - Crystal City

3,004 reviews
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Traveller (498)
Room & Suite (256)
Dining (26)
Overview
  • Excellent39%
  • Very good31%
  • Average18%
  • Poor8%
  • Terrible4%
Travellers talk about
“double tree”(177 reviews)
“north tower”(128 reviews)
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3.5 Star Hotel
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Offers from DoubleTree by Hilton - Washington DC - Crystal City
Special Offer: Double Points, Every Stay
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Reviews (3,004)Write a Review
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All reviewsdouble treenorth towerrevolving restaurantskydome restaurantcrystal citywarm cookieslobby barpentagon city metrowhole foodsself parkingbreakfast buffetwashington dcfree shuttleshopping mallshuttle servicereagan airportfitness center
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21 - 25 of 2,903 reviews
Reviewed 5 January 2018

The Party was a success we had everything we needed . I wish the rooms were a little bigger being as thought I have a suite w/ living room. The hotel staff were very helpful and friendly. I would recommend this hotel to others.More

Review collected in partnership with DoubleTree by Hilton
Thank daniellst2017
Response from Kevin_Feldman, Manager at DoubleTree by Hilton - Washington DC - Crystal CityResponded 6 January 2018

Thank you for your review. It is wonderful to read that your party was a success. We do have suites with living rooms that are available to be reserved. All of our suites and rooms have descriptions as well as pictures on our website. Your...More

Reviewed 5 January 2018

Stayed here for a quick family weekend getaway to DC prior to New Year's. Transportation to and from DCA was convenient and efficient. Otherwise, our stay was a complete disappointment. As a Gold Member, was upgraded to a "city view" room that was essentially a...More

1  Thank AR45458
Response from Kevin_Feldman, Manager at DoubleTree by Hilton - Washington DC - Crystal CityResponded 6 January 2018

Thank you for writing such a detailed review. It is always tough to read when we disappoint a guest and I am sorry we let you down. Having been at this hotel for quite some time, I have not encountered a guest that was disappointed...More

Reviewed 4 January 2018

The manager Marcus was disgusting! He lacked empathy and so did his staff. He was rude and arrogant never addressing our concerns about the hotels CC machine charging our CC twice for our stay. I will NEVER stay at this hotel again due to the...More

Review collected in partnership with DoubleTree by Hilton
Thank Terry T
Response from Kevin_Feldman, Manager at DoubleTree by Hilton - Washington DC - Crystal CityResponded 9 January 2018

Thank you for your review. I am sorry you are so upset. As Marcus tried to explain and did show you is that our system only showed (and still shows) one authorization taken. The challenge was when you took your credit card out of the...More

Reviewed 4 January 2018

My family and I had a wonderful experience at the DoubleTree in Crystal City! The lobby was spectacular. They still had their Christmas tree up which was a big hit with my little ones. Check in was simple and the cookies are great. Staff is...More

Review collected in partnership with DoubleTree by Hilton
1  Thank maricellag2018
Response from Kevin_Feldman, Manager at DoubleTree by Hilton - Washington DC - Crystal CityResponded 6 January 2018

Thank you for posting a review. The holiday decorations seemed to bring joy to most guests so we kept them out through the New Year. Your comment on the team is very much appreciated. Thankfully the neighboring construction has had minimal impact on our guests....More

Reviewed 4 January 2018

Location was great. Close to shopping and right across the bridge from DC. The staff was excellent and treated you like a family member and not just a random guest. Will always be my hotel of choice when visiting the DC areaMore

Review collected in partnership with DoubleTree by Hilton
Thank Derran L
Response from Kevin_Feldman, Manager at DoubleTree by Hilton - Washington DC - Crystal CityResponded 6 January 2018

Thank you for taking the time to write a review. It is nice to read our location was to your liking. We are fortunate to be so close to Washington DC. Our team works hard to leave this impression with all of our guests. They...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$ 107 - US$ 340 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Arlington
#21 Business Hotel in Arlington
#23 Romantic Hotel in Arlington
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 107 - US$ 340 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Family Hotel in Arlington
#21 Business Hotel in Arlington
#23 Romantic Hotel in Arlington
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (498)
Room & Suite (256)
Dining (26)
Pool & Beach (2)
Business Centre & Event Rooms (7)
Family and Play Areas (1)
Questions & Answers
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BobandCathy
4 September 2017|
AnswerShow all 2 answers
Response from Ben1955 | Reviewed this property |
I am sorry I don't know the definitive answer but I am sure you will be able to Email the double trees and I am sure they will help you Thanks for taking time to ask though and I'm sure you will enjoy your stay Ben
0
Votes
BobandCathy
4 September 2017|
AnswerShow all 4 answers
Response from doc_que | Reviewed this property |
Best way is to use UBER
0
Votes
johnnassau
23 July 2017|
AnswerShow all 5 answers
Response from Anne M | Reviewed this property |
No complimentary breakfast unfortunately x
0
Votes
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12345613
Room Tips
"North tower facing north or east has views of the Mall. All others have no view of DC."
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"the pentagon tower has a great view of DC. suites have no view"
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"Ask for room with city views. It's a little bit more, but not too much."
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"Go for the rooms with the view of DC"
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