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DoubleTree by Hilton - Washington DC - Crystal City

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2,645 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton - Washington DC - Crystal City
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Showing 2,558: English reviews
Denver, Colorado
Reviewed 3 weeks ago

Stayed for one night and was pleasantly surprised at the service at this location.Clean and comfortable rooms and Food and Beverage services to match.Free shuttle service from and to airport is a great plus.They also take you to the shopping mall if you so desire.I will stay there again on my next DC trip

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Helpful?
Thank Babsan01
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for your review. Any time we can exceed expectations is fantastic! Glad we did so with you. It is nice to read that you enjoyed your stay and took advantage of the complimentary shuttle service. Thank you again for your review and for staying with us. We look forward to your return. As always, I invite anyone reading...

Washington DC, United States
Reviewed 3 weeks ago

Some of the front desk people are not very helpful. The technology people are not qualified and trained to help you sort your issues. Be ready to call the front desk for your issues more than once. However, I highly recommend their breakfast in the cafe. Very well laid out and excellent service by the cafe staff.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank alandV3067NN
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your review. I am sorry that we let you down and would love to learn more. Without specifics as to who you spoke with or what the challenge was, I really can not comment other than to apologize that we fell short of expectations. Your comment on the Café is appreciated and I know the team...

New York City, New York
Reviewed 3 weeks ago

I love this hotel. The staff are fanstasic, the rooms are clean and have good views of the surrounding areas, and their pool and exercise facilities are great. The Skylounge is pretty cool but not for everyone (it spins every slowly and though it is imperceptible to some, one of my party didn't like it). But the food there is...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Mindar101
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for posting a review. It is great to read that you love the hotel and think so highly of the team. While the large majority of people love the uniqueness of the Skydome due to the slow rotation of the floor, we do get a few here and there that do not enjoy it. I am sorry a...

Pasadena, California
Reviewed 3 weeks ago

The hotel had Nice, helpful crew members, that were cheerful and all ways ready to help. They even came from behind their counters to ask if everything was good. The cookies at the desk were excellent, all ways hot or very warm. The rooms were nice and clean, plenty of towls. Thank you.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank carolynz728
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your experience. The team will be proud to read your comment as that is the impression they work hard to give to all of our guests. The housekeeping team will be thrilled that you recognized their efforts in keeping the room clean and well stocked. Thank you again for your review and for staying with us....

Atlanta, Georgia
Reviewed 3 weeks ago

The hotel lobby is absolutely beautiful, the rooms are pretty standard, not as nice as the lobby, but perfectly fine rooms and I had a great view. My only complaint of the hotel is actually leaving the hotel is a bit involved, you have to walk all the way from your room, go down the escalator, and if you're walking...

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Helpful?
Thank Gapeach525
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for writing a response. The spacious lobby is a favorite of our guests and I am glad you enjoyed it as well. It is nice to read that you took advantage of one of our view rooms; the most popular room type we have. I am sorry that you had to do a little more walking that you...

Reviewed 3 weeks ago via mobile

The hotel is only minutes from the airport so convenient. Staff was friendly and rooms comfortable. Coffee maker and small fridge in the room so we were able to get yogurt and fruit from the small coffee take out in the lobby to have for breakfast as we had a pre 7 am start and the breakfast/lunch restaurant was not...

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Helpful?
Thank Maude855
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for your review. We are fortunate to be so close to the airport and our complimentary shuttle does make for an easy transfer from the airport to the hotel. Your comment on the team is appreciated and I am glad that you enjoyed your room accommodations. The Café opens at 6am weekdays and 7am on weekends. However, I...

Alexandria, Louisiana
Reviewed 4 weeks ago

I recommend Double Tree by Hilton to anyone traveling to DC for business or personal. The prices are reasonable, and the hotel is within walking distance to the Pentagon Mall (they also provide shuttle service if you prefer)

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank U7121UPmarym
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for writing a review. It is nice to read that you left happy with your decision to stay with us. Many of our guests enjoy having the option of walking to the Metro/Mall or riding on the shuttle. Thank you again for your review and for the recommendation. We hope to welcome you back again soon. As always,...

Reviewed 4 weeks ago

The view of the city was great and I could see the whole DC metro area. Aside from the construction that took place near my room, it was very peaceful there weren't loud people yelling in the hallways. The food was great. There was a Chick Fil A in the Arlington Mall. The room service was amazing that I can...

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Helpful?
Thank Ethan L
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for posting a review. We are honored to be the best hotel you have been to! Our view rooms are the most popular room type we have and we are fortunate to be in a location to offers our guests so many opportunities to enjoy an unobstructed view of Washington DC, Reagan Airport, the Pentagon, and/or the Potomac...

Auburn, Alabama
Reviewed 4 weeks ago via mobile

Arrived at Reagan National on a Friday night, and walked straight to the hotel shuttle stop. Was picked up within 5 minutes and was delivered to the hotel within another 5. The desk clerk was very nice and as I checked in she thanked me for my Diamond status and upgraded me to a spacious two room suite. Comfortable and...

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Helpful?
Thank Charlie C
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for writing a review. The complimentary shuttle from/to Reagan Airport offers a great convenience for our guests. Wait times are typically minimal being we have a shuttle departing the hotel every fifteen minutes. It is nice to read that you had a warm welcome and a smooth check in. I am glad that you enjoyed the breakfast offering....

Michigan
Reviewed 4 weeks ago

Fiancé and I visited for work and play on Feb 20-23. Stayed in room 576-King Balcony room(clean and spacious). View was fabulous as we could see the from the Capital to the Lincoln Memorial. Reasonably priced (other than the bar and restaurant). Center of everything. The shuttle to and from the airport/Metro Station/Crystal City Mall was an added bonus. The...

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Helpful?
Thank footballfrk
Dori F, General Manager at DoubleTree by Hilton - Washington DC - Crystal City, responded to this review

Thank you for sharing your review. Congratulations on your upcoming marriage. The suites with a balcony offer a unique way to overlook not only Washington DC, but also Reagan Airport and the Potomac River. Being this February has been so warm, I hope you got to go out and enjoy the balcony. It is nice to read that you enjoyed...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Full service hotel minutes from Ronald Reagan National Airport and located across the Potomac from Washington D.C. just two blocks from the Pentagon and Fashion Centre Shopping Mall. Houses the areas only revolving rooftop restaurant and lounge featuring views of the DC skyline. Amenities include luxurious guest rooms and suites with high speed internet access, fitness center, indoor heated pool, lobby bar, cafe, and fine dining restaurant. ... more   less 

Additional Information about DoubleTree by Hilton - Washington DC - Crystal City

Address: 300 Army Navy Dr, Arlington, VA 22202-2891
Region: United States > Virginia > Arlington
Price Range: ₹ 9,753 - ₹ 27,360 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton - Washington DC - Crystal City 3.5*
Number of rooms: 631
Reservation Options:
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Also Known As:
Doubletree By Hilton - Washington Dc - Crystal City Hotel Arlington
Doubletree Hotel Arlington
Doubletree Crystal City National Airport
Doubletree Hotel Crystal City
Hotel Style:
#21 Business Hotel in Arlington
#23 Romantic Hotel in Arlington
#28 Family Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton - Washington DC - Crystal City staff and other travellers.
32 questions
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Columbus, Ohio
9 months ago
Jacksonville, Florida
Easton, Maryland
1 month ago
Arlington, Virginia
over a year ago

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Questions? Get answers from DoubleTree by Hilton - Washington DC - Crystal City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wi-if is free if you enroll in the Hilton Honors Club. Self-parking fee is $30 nightly. There is 12-hour metered parking on the street.”
 of 5 bubbles churchmusiclover, 19 Mar 2017 | Read review
“Try to get a city view if possible”
 of 5 bubbles Babsan01, 6 Mar 2017 | Read review
“The 4th-floor rooms are quieter rooms but they are ONLY FOR HILTON HONORS MEMBERS.”
 of 5 bubbles 323ethanl, 27 Feb 2017 | Read review
“Pay the little extra for a city view King Suite, worth every penny.”
 of 5 bubbles footballfrk, 24 Feb 2017 | Read review
“Dont book, because the staff doesnt give a damn about you!”
 of 5 bubbles L3886DNannh, 21 Feb 2017 | Read review
5 of 5