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BEST WESTERN Pentagon Hotel - Reagan Airport

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953 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Pentagon Hotel - Reagan Airport
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Showing 887: English reviews
Scotch Plains, New Jersey
Reviewed 17 November 2016

5 Stars to Max Zelatem Front Office Manager. My Wife and I are senior citizens with limited mobility, we checked in late after an all drive and Max personally got our luggage in to our room. He called next day to make sure we were ok and asked if we need any other assistance.

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Helpful?
Thank Alice L
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your review! I am pleased to hear that your received exceptional customer service from Max! We strive to provide a customized service experience for all of our guests. We look forward to your next visit!

Leicester, United Kingdom
Reviewed 16 November 2016

We used the hotel as our base when visiting Washington for 5 days. The room was fine and the breakfast was a good start to the day. Transport to and from Pentagon was good - when you have got used to how the system works. I was not overwhelmed by the customer service on the reception desk. The standard was...

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Helpful?
Thank Mr-Poisson
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your comments. I appreciate hearing from our guests and will reference your review at our next meeting. I hope you will consider staying with us again.

Reviewed 16 November 2016 via mobile

The hotel is good if you don't want to expend too much money with a hotel. We could say it is ok, not so good nor so bad. The neighborhood is not the best, there is a cemetery beside. Parking lot is free. No fridge at the room.

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Helpful?
Thank Vanessamariappr .
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for taking the time to write a review of your recent stay. We appreciate your staying with us! Please ask for a room with a refrigerator when you make future reservations!

Boston, United States
Reviewed 15 November 2016

Its a good choice for a hotel. The staff was courteous and professional. The rooms were clean and service was great. Free airport shuttle to Regan International and Dulles and close vicinity within a reasonable distance. I'll definitely stay there again.

Review collected in partnership with Best Western
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Helpful?
Thank ifeanyio934
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your review. Our complimentary shuttle to Reagan Washington Airport and the Pentagon City Metro station is just one way that we try to anticipate the needs of our guests. I am glad that you found the shuttle to be convenient.

Jacksonville, North Carolina
Reviewed 1 November 2016

Stayed here while the MCM was in town. Their shuttle service wasn't able to keep up with the number of people they needed to transport. They also partner with the motel next door for this service. Bath tub was not very clean, other than that nice stay here. The beds were clean.

Review collected in partnership with Best Western
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Helpful?
Thank Z7200VYshanec
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your review. As you can imagine, the Marine Corps Marathon weekend is a busy one for our shuttles. We had three shuttles running all day, but perhaps next year we should consider adding another. We hope to see you next year!

Toms River, New Jersey
Reviewed 31 October 2016

My husband and I traveled to Arlington for a short trip to tour the capital and the White House. The best Western was clean, pleasant, priced right, and in the perfect area to catch the metro into DC. It was an excellent experience.

Review collected in partnership with Best Western
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Thank Della506
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

What a nice review! Thank you for taking the time to share your experience. We hope to see you again soon.

San Diego, CA
Reviewed 29 October 2016 via mobile

Typical BW. If you are used to Marriott and Hilton (and I'm not picky enough to see any significant difference between those and Hyatt), this place will give you pause. A satisfying breakfast is included, but be prepared for the chain-smoker outside the room two doors down, the toilet with a tiny leak that makes it flush briefly in the...

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Helpful?
Thank bengo4
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your review. We always appreciate hearing from our guests and use the feedback as an opportunity to improve our product and service. We will be certain to address your concerns.

Cincinnati, Ohio
Reviewed 28 October 2016 via mobile

BW is, in my opinion, a really good hotel chain, in which my family and I stay every time we travel. This time it was an upsetting choice. Staff very unfriendly, breakfast room uncomfortable and rooms just ok. Should focus on costumer service to catch up with other other with BW brand.

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Helpful?
Thank Fabrício V
Tad S, General Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for your review. I'm sorry to hear that you didn't enjoy your stay with us. I hope you will give us another try so that we may have the opportunity to exceed your expectations.

Long Island, NY
Reviewed 26 October 2016

this is a no-nonsense, clean hotel, conveniently location next to Reagan Airport and very close to DC by car or public transportation. offers free parking and free breakfast- the best deal near the Capital

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Thank geeLongIsland_NY
Tracy S, Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you so much for such an awesome review! Please come visit us again sometime! Safe travels!

Piqua, United States
Reviewed 20 October 2016

Hotel was located in a good location for meetings and convenient to the DC metro area. Shuttle to and from to Metro (Pentagon City) was a helpful bonus. I would stay at this hotel again if in the area.

Review collected in partnership with Best Western
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Helpful?
Thank Theodore J
Tracy S, Manager at BEST WESTERN Pentagon Hotel - Reagan Airport, responded to this review

Thank you for taking the time to review our hotel. If you are back in the DC area, please stop in to see us again.

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Airport Transportation
  • Laundry Service
  • Multilingual Staff
  • Breakfast included
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
Best Western Pentagon-Reagan Airport is a newly renovated, full-service Arlington, Virginia hotel featuring spacious rooms and suites, a business center, Full Hot American breakfast daily, shuttle service to Ronald Reagan Airport and to Pentagon City Metro Station between 6:00 AM to 10:00 PM everyday- just minutes from Washington, DC and the Pentagon. ... more   less 

Additional Information about BEST WESTERN Pentagon Hotel - Reagan Airport

Address: 2480 South Glebe Road, Arlington, VA 22206-2576
Region: United States > Virginia > Arlington
Price Range: ₹ 6,385 - ₹ 93,420 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Pentagon Hotel - Reagan Airport 2.5*
Number of rooms: 199
Reservation Options:
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Also Known As:
Best Western Pentagon Hotel Arlington
Best Western Hotel Pentagon
Arlington Best Western
Best Western Arlington
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Pentagon Hotel - Reagan Airport staff and other travellers.
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Cedar Rapids, Iowa
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Questions? Get answers from BEST WESTERN Pentagon Hotel - Reagan Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“second floor away from roads for quiet”
 of 5 bubbles geeLongIsland_NY, 26 Oct 2016 | Read review
“They all seemed equally nice.”
 of 5 bubbles David-Travels2, 18 Oct 2016 | Read review
“Choose a main floor room as there is no elevator.”
 of 5 bubbles JPMMJM, 11 Oct 2016 | Read review
“rooms 236-268 or 301-336 for quieter rooms (street or freeway noise)”
 of 5 bubbles , 7 Oct 2016 | Read review
“Don't go. There are _much_ better options for slightly more $.”
 of 5 bubbles MartinM916, 20 Sep 2016 | Read review
5 of 5