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The Westin Arlington Gateway

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254 Reviews from our TripAdvisor Community

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Showing 241: English reviews
Reviewed 26 January 2017 via mobile

Stayed there 2 nights during the Inauguration. Nice stay , good staff, and 2 blocks from Metro. Beds very comfortable & great "rain fall" shower. 3 people shared the suite. Dining all around as well as coffe shops. Nice stay!

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Helpful?
Thank MinervaTom
Sydney S, Guest Relations Manager at The Westin Arlington Gateway, responded to this review

Hello, Thank you for completing a review about your stay at our property. It brings me joy to read about how pleasant your experience was during the Inauguration Weekend. Please return in the near future for another leisure visit, we look forward your company. Thank you for being our guest. Be well,

Miami, Florida
Reviewed 26 January 2017

Pros: Offered quiet floors (which we did not hear a peep), Go Green Program to add to the Sheraton Rewards Program, comfortable beds, free internet, and nice customer service. Cons: Parking is atrocious. However, instead of paying $29 a night, I parked on the side of the street since parking is free on the weekends. We circled the block a...

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Helpful?
1Thank Tiffany T
Sydney S, Guest Relations Manager at The Westin Arlington Gateway, responded to this review

Greetings, Thank you for being our guest. I am glad you enjoyed your stay at our property and that your our staff was able to assist with this delite. I understand that valet parking was the not so pleasant part of your experience, but I can assure you that our parking staff does any exceptional job storing, securing, and retriving...

Reviewed 23 January 2017 via mobile

The room was ok, the bed was ok, the pillows were ok, the bathroom was pretty nice, and they were pretty clean except on arrival there was a stain on my bedspread. I was here chaperoning kids because they were marching in the inaugural parade. We had 200 kids spaced out on 5 floors and two of those floors also...

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Helpful?
Thank Kristin C
Sydney S, Guest Relations Manager at The Westin Arlington Gateway, responded to this review

Hello, Thank you for taking the time to complete a review about your stay at our property. It saddens me to read that we did not do an exceptional job in meeting your needs and/or expectations. The issues you have reported about the rooms assignment for the group you were traveling with, the lack of noise proofness in our guests...

Reviewed 21 January 2017 via mobile

Room was nice. Bar and restaurant clove early, even on weekends and on Inauguration Day. Ordered room service. Took forever for a hamburger and bottle of wine. Delivered wrong bottle. Called to get it corrected and canceled after waiting another 20 minutes. Will never stay here again. Not Westin quality. Not Starwood quality.

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Helpful?
1Thank Charles B
Sydney S, Guest Relations Manager at The Westin Arlington Gateway, responded to this review

Greetings, I would first like to thank you for taking the time to share your experience at our property. I am sorry to hear that our staff did not meet your needs during your visit. The issue you have reported about in-room dining has been noted for review with our Operations Team. We take all complaints seriously and are in...

Brazil
Reviewed 18 January 2017 via mobile

I really like hotels that as soon as you go into the room for the first time the temperatura is set just right, no need to cool it or heat it. Just shows how careful the hotels is with their guests. Great room, great staff and great location for business in Arlington. I would just be aware if you plan...

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Helpful?
Thank BrazilAca
Sydney S, Guest Relations Manager at The Westin Arlington Gateway, responded to this review

Hello, Thank you for taking the time to complete a review about your stay at our property. It brings me joy to read how the rooms, the staff and the location benefited you during your visit. We look forward to your return in the near future. Thank you for being our guest. Be well,

Chicago, Illinois, United States
Reviewed 13 January 2017

My wife and I stayed at this Westin for two nights in January. Overall, we we're pleased with our stay. Here are the pros and cons: Pros: Rooms are clean and updated Decent flat screen tv - around 40" Bed, pillow and sheets were fantastic Staff were generally helpful Fitness center was better than what I expected Wifi is included...

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Helpful?
Thank Matt C
Sydney S, Guest Relations Manager at The Westin Arlington Gateway, responded to this review

Greetings, Thank you for taking the time to complete a review about our property. I am pleased to hear of the positive perspectives of your stay, as well as the not so pleasant encounters. The issues you have listed will be reviewed with our Operation Team in order to find ways to resolve such discomforts. We look forward to your...

Iowa City, Iowa
Reviewed 13 January 2017 via mobile

My wifi was easy, free, and best of all -- fast. I enjoyed my room, which also had a very comfortable bed, a TV that was fairly big, and no problems at all with noise or anything else. There are plenty of good places to eat within walking distance. Rus Uz, a Russian-Uzbeki place, was especially interesting. I visit this...

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Helpful?
Thank J G
Sydney S, Guest Relations Manager at The Westin Arlington Gateway, responded to this review

Hello, Thank you for being our guest! I am glad to read you enjoyed our indoor and outer attractions. We look forward to your return, thank you for the excellent review. Be well,

Miami, Florida
Reviewed 3 January 2017

We stayed here for two nights in December, there is nothing that stood out about this Westin. When we drove up I had to go inside to find the valet and someone to help us with our luggage. Once inside it felt like we were almost inconveniencing the front desk by taking the front desk person from her phone. Room...

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Helpful?
Thank Dave C
Sydney S, Guest Relations Manager at The Westin Arlington Gateway, responded to this review

Greetings, Thank you for taking the time to share your experience at our property. I am sorry to hear that our staff did not cater to your needs during your visit. I will use this review as a coaching moment at our next Front Office Meeting in order to emphasize the importance of making guests feel understood; as well as,...

Reviewed 1 January 2017 via mobile

The place is beautiful great location just outside DC next to a metro station great food in the area clean rooms I cannot say enough nice things about the Westin but we will stay here every chance we get

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Helpful?
Thank Moose06
Sydney S, Guest Relations Manager at The Westin Arlington Gateway, responded to this review

Hello, Thank you for being our guest! I am pleased to read all the nice complaints you have given our property. We look forward to your return in the near future. Be well,

Chicago
Reviewed 28 December 2016

Probably because I booked late, I paid $400 for a night. I guess the rate isn't extraordinarily expensive for this area and most people travel here for business. The room was very nice but hardly memorable. The location is great if your business is in one of the government agencies in the vicinity. It's a plus that there's a Starbucks...

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Helpful?
Thank Louis L
Sydney S, Guest Relations Manager at The Westin Arlington Gateway, responded to this review

Good day, Thank you for being our guest. Your feedback is very valuable and will be used to help us improve our guest satisfaction. I am glad you enjoyed your room during your visit and our in-house Starbucks. We look forward to your return. Thank you for taking the time to share your experience. Be well,

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Arlington Gateway enjoys prime access to its surrounding area. In the active Ballston area of Arlington, and just a short walk from the Ballston Metro Station. ... more   less 

Additional Information about The Westin Arlington Gateway

Address: 801 North Glebe Road, Arlington, VA 22203-1825
Region: United States > Virginia > Arlington
Price Range: ₹ 9,387 - ₹ 25,033 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Arlington Gateway 4*
Number of rooms: 336
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Also Known As:
The Westin Arlington Gateway Hotel Arlington
Arlington Westin
Hotel Style:
#5 Luxury Hotel in Arlington
#10 Romantic Hotel in Arlington
#20 Family Hotel in Arlington
#24 Business Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Arlington Gateway staff and other travellers.
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Questions? Get answers from The Westin Arlington Gateway staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“* There's free water in the fitness center. They also have apples. : )”
 of 5 bubbles 289MattC, 13 Jan 2017 | Read review
“Stay downtown DC”
 of 5 bubbles Dcaillier, 2 Jan 2017 | Read review
“Compare all prices, you may consider a suite.”
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5 of 5