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Crystal Gateway Marriott

Booking.comUS$ 112*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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1,405 Reviews from our TripAdvisor Community

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Showing 1,358: English reviews
Reviewed 20 August 2015 via mobile

Very good hotel near to transportation to the city via underground corridor to the train/subway. Clean and nice room. Small shops a several restaurants in de area. Easy to get there from reagan airport with shuttle. Nice small Swimming pool which is partly indoor

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Helpful?
Thank Jochen v
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear Jochen v, Thank you for your stay. We appreciate you taking the time to post your review about your experience at our hotel. It is nice to read that you enjoyed your time with us, especially the convenience of our location! We hope to see you soon when your travels bring you back to the Nation’s Capital.

Toms River, New Jersey
Reviewed 14 August 2015

I choose this hotel to be close to friends I was visiting and it turned out to be a great location with two metro stops steps away, a huge mall, Costco and many restaurants. I was lucky to be upgraded to a corner suite. The room was clean and quiet. The best part was Sunday breakfast buffet overlooking the inside...

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Helpful?
1Thank SoniaSpa
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear SoniaSpa, Thank you so much for staying with us and a special thanks for the review. We think our location is ideal when traveling to the Washington, D.C. area – thanks for mentioning it! Hope to see you back soon.

Bear, Delaware
Reviewed 13 August 2015

The location is great, with easy access to DCA and the metro. The hotel itself is clean, but somewhat dated. The walls are thin, making it hard to sleep because of noise in the hallway and neighboring rooms.

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Helpful?
Thank Lisa B
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear Lisa B, Thank you for staying with us. It is great to read that you enjoyed our central location. We are happy to share that a complete guestroom redo is soon approaching – I am certain you will love the outcome once it is complete! Again, thank you for your review.

Rochester, New York
Reviewed 12 August 2015 via mobile

The hotel room was clean and spacious, but noisy. I was on the sixth floor and I could hear noise from the lobby because there was an atrium design that came up to my floor. The hallway was noisy also. The bed was comfortable and the staff was friendly. I mostly ate in the small attached mall, which had a...

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1Thank operagirl2015
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear operagirl2015, Thank you for staying with us and for taking the time to post your review. I am sorry to read that everything was not perfect. Please accept my apology for the noise disturbance you experienced. In an effort to provide you with an exceptional experience on your next visit, I would like invite you to contact us prior...

Edison, Ohio
Reviewed 11 August 2015

This was not my first stay at this hotel since my children live in Arlington and we visit frequently. However, we usually stay at other Marriott properties in the area as well. I was just a little disappointed with this hotel since I am handicapped and requested a room close to the elevator and was placed at the end of...

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Helpful?
1Thank JEAN Z
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear JEAN Z, Thank you for staying with us and for your post. We strive for excellence and did not meet that expectation during your recent stay. Rest assured that I have shared and addressed your concerns with the Executive Team, who join me in offering their apologies. Your feedback gives us the opportunity to make improvements and prevent this...

Gurley, Alabama
Reviewed 10 August 2015

When visiting the Pentagon and DC area I often choose the Crystal Gateway Marriott and have stayed here multiple times. To start, they offer an airport shuttle with helpful drivers that pick up at Regan National every 20 minutes, if you absolutely can't wait it's less than a $10 cab ride or you can take the Metro to the Crystal...

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Helpful?
2Thank Nathan A
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear Nathan A, Thank you for taking the time to post such great note, especially for staying with us again. We appreciate your loyalty and your continued trust in our ability to take excellent care of you. We look forward to seeing you again soon!

Reviewed 9 August 2015

I was stranded in DC after my flight to NYC was cancelled at 11:45pm. After being taken to the wrong hotel, I arrived at the Crystal Gateway Marriott and Theresa was extremely helpful. She did all she could to make sure I was taken care of!

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Helpful?
Thank Sara D
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear Sara D, Thank you so much for taking the time to share your experience with other TripAdvisor users. I am delighted that you enjoyed your stay with us. We appreciate your kind remarks, and I am certain Theresa will appreciate being mentioned for her excellent guest service! We look forward to seeing you again soon.

NYC
Reviewed 9 August 2015

Hotels like this are like dinosaurs. For what it is, which is an airport hotel that lots of conferences use to host their events, it's fine. Service is fine. Ambience is mediocre and sterile.. clean, unoffensive, cookie cutter, generic. Rooms: lots of outlets in convenient places. Mattresses w about as much support as a wet noodle. Clean, generic. Free wifi...

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Helpful?
Thank setiramm
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear setiramm, Thank you for your business, and for taking the time to post your review. Please accept our sincere apology for the areas of the hotel in which you were dissatisfied with. Based on your comments, it sounds like you appreciated the service our staff provided – which we were thrilled to hear about! Your feedback is truly appreciated...

Hockessin, Delaware
Reviewed 7 August 2015 via mobile

The Crystal Gateway Marriott is a gorgeous hotel with friendly people that is less than 10 mins from Reagan Airport. My family and I were so pleased with the professionalism and courtesy we were shown upon arrival. We were treated very well and they acknowledged and even went out of there way to help us with our arrangements when they...

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Helpful?
1Thank PMD-321
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear PMD-321, Thank you very much for the wonderful review of our hotel. I am thrilled that you enjoyed your stay and can’t wait to have another opportunity to welcome you back!

Colleyville, Texas
Reviewed 6 August 2015 via mobile

Crystal Gateway is my go-to home away from home in DC. Fast, efficient, and well appointed, the Crystal Gateway is always accommodating and comfortable. Rooms are modern, spacious and clean. Breakfast is very good in the Elite area and in the resteraunt. The bar has a nice menu as well when I'm not up for going out. Very convenient location...

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Helpful?
3Thank Chris G
Maimy C, Manager at Crystal Gateway Marriott, responded to this review

Dear Chris G, Thank you very much for considering us a home away from home! We appreciate the trust you've placed on us, in our ability to take excellent care of you. Can't wait to have another opportunity to welcome you back soon!

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Experience Crystal Gateway Marriott, located minutes from downtown Washington, D.C. And less than 1 mile from Reagan National Airport. Explore the entire Washington, D.C. Area via the Metro which is connected to our Arlington hotel. Step into our spacious hotel lobby here in the heart of Crystal City, VA, and enjoy complimentary wireless Internet access. Settle into one of our nearly 700 well appointed rooms and suites, each offering plush bedding, flat-screen TVs, and Marriott's unique Plug-In technology panels. Dine onsite at The Atrium or Restaurant Mez or grab a quick bite at Einstein's Bagels shop. Hosting an event in the Washington, DC area? Explore our hotel's 35,000 square feet of versatile and sophisticated venue space, and enjoy our prime location near Washington Reagan Airport (DCA). With the Crystal City Metro at our hotel doorstep, discovering the many attractions of Arlington, VA and downtown DC has never been easier. ... more   less 

Additional Information about Crystal Gateway Marriott

Address: 1700 Jefferson Davis Hwy, Arlington, VA 22202-3555
Region: United States > Virginia > Arlington
Price Range: ₹ 9,114 - ₹ 31,997 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crystal Gateway Marriott 4*
Number of rooms: 697
Reservation Options:
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Also Known As:
Marriott Crystal Gateway Hotel Arlington
Marriott Hotel Crystal Gateway
Marriott Arlington
Arlington Marriott
Hotel Style:
#4 Luxury Hotel in Arlington
#4 Romantic Hotel in Arlington
#11 Family Hotel in Arlington
#13 Business Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from Crystal Gateway Marriott staff and other travellers.
26 questions
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Questions? Get answers from Crystal Gateway Marriott staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose concierge level rooms. Access to M club is worth the extra cost”
B2263VXjoes, 16 May 2017 | Read review
“Location and easy to get to. Friendly staff.”
robs813, 1 May 2017 | Read review
“higher floor room that is further off the street is a bit quieter. West side rooms face away from the airport”
1969usmc1988, 28 Apr 2017 | Read review
“I was on the 6th floor at one of the ends of the hallway and I had zero noise issues.”
lauriew78, 21 Apr 2017 | Read review
“The rooms are well-buffered from noise, and the climate control was barely audible.”
RichardK715, 11 Apr 2017 | Read review
5 of 5
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US$ 112* /night
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Prices are for 1 room, 2 adults
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