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Crystal City Marriott at Reagan National Airport

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Crystal City Marriott at Reagan National Airport
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879 Reviews from our TripAdvisor Community

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There are newer reviews for Crystal City Marriott at Reagan National Airport
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Showing 847: English reviews
Reviewed 25 January 2015 via mobile

Marriott is best once you have access to the concierge room. Concierge access gets you free or complimentary basic breakfast, dinner and Wi fi. Before you have that status, you pay for everything. The hotel is certainly a fine place to stay in the DC area. I did not even use my coat in January because the hotel is connected...

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3Thank Ray M
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

Thank you for staying with us recently Ray M and for letting us know how you enjoyed our hotel and certainly our location. I will say that we get a high number of Marriott Platinum and Gold members that are able to take advantage of our Concierge Lounge at this hotel and it certainly is a nice benefit for them....

Great Falls, Virginia
Reviewed 22 January 2015

We stayed for a night in order to catch an early flight. Checking in was pleasant and quick. The hotel has exceptional service. We enjoyed a nice dinner. Heather our server went above and beyond to make our experience memorable. What we did not like the accommodations. We stayed in a junior suite. The room was clean but the bed...

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Helpful?
Thank Patricia4488
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

Good afternoon Patricia4488, I want to thank you very much for staying with us recently and I am so happy to read that you enjoyed your arrival, Heather in the restaurant and our service overall. That is something we work very hard on and I am glad you were able to experience that. I am also sorry that everything was...

Lima Region, Peru
Reviewed 12 January 2015

best service, best price, great location....walking to the subway, walking to the malls in Pentagon City, great lounge on the 16th floor, very good breakfast, very good service in all áreas!! the only complaint I have is , "we couldnt't use the jacuzzi with my son, because he is only 11 years old!!!!!" I been all over , always Marriott...

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Helpful?
Thank Alex d
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

Thank you for staying with us Alex d, and I am so happy to see that you enjoyed our hotel, our location and especially our service. Service is something we focus on here and I am glad to learn that you experienced that. Thank you again and please know that I will be following up with our lifeguard company to...

Holladay, Utah
Reviewed 8 January 2015

This is a nice hotel. relatively inexpensive. The staff is very helpful and pleasant. The food in the restaurant is excellent - service fast. Rooms are nicely appointed. The hotel has the underground right beneath it - gives access to mall and attractions easily and inexpensively. That's the good stuff. Pay $12.95 for wifi - What, is Marriott still in...

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1Thank Ioannisutah
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

Thank you loannisutah for taking the time to share your feedback about your stay with us and I am happy to read that you enjoyed our hotel, our location and certainly our service. And also, I want to let you know that while we currently provide complimentary in-room wifi for our Marriott Rewards Platinum and Gold guests, starting on January...

Singapore
Reviewed 8 January 2015

I would have rated this hotel better if not for the following short falls: Small bathroom - it is really small because the bath room door is barely a feet from the toilet bowl when when swing open. Bed - mattress is too soft! Coffee - only provide decaf coffee and not replenish even when there is only a packet...

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Helpful?
3Thank will_9441
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

Thank you for staying with us will_9441 and I am sorry to read that everything was not perfect. In fact, while I am so happy to read about the wonderful service you received, I am sorry to learn that everything with your room was not to the standard you and I both expect. Please know we will be sharing your...

Wroclaw, Poland
Reviewed 6 January 2015

If you have a better choice of hotel choose the other one. It is not bad but it is not great just for stay and sleep at night. At the higher floors is quiet. There is small shop (something to drink like water or juice.

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1Thank Magdalena M
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

I am sorry to read that you only thought our hotel was okay Magdalena M. We certainly work to be better and to provide more for our guests. So for letting you down, I am very sorry and please know your comments will be shared with our entire hotel so everyone may hear how we failed to deliver. I hope...

Copenhagen, Denmark
Reviewed 5 January 2015

Spend one night in this hotel with my family in route from Europe to Orlando and it fulfilled everything expected. It is priced really reasonable compared to what you get and the service was nice. The connection to the airport was smooth and efficient. the in house restaurant was ok - here the prices are average and food ok. For...

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Helpful?
Thank lacourtravel
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

Good afternoon lacourtravel and thank you for staying with us recently on your travels to Orlando. In fact, I am happy to read that our property was a good hotel for you to stay on your long trip from Europe and I hope the rest of your trip went brilliantly. The next time you are flying back through DCA and...

Tallahassee, Florida
Reviewed 31 December 2014

I do not remember the cost; the trip was amazing. Business for one, first trip to the capital city of the USA for two, and one thrilled guide with 3 days of Metro passes. The four of us shared an unforgettable trip through the subways and buses to museums, Arlington Cemetery, our White House, the National Cathedral, and any kind...

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1Thank Pat_R_10
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

I am so happy to read about how wonderful your trip to D.C. was and I am thrilled that you chose our hotel to be a part of it. We truly appreciate that you were here and are so happy that we helped make it such a great experience. Please come back and see us again soon and we will...

colorado
Reviewed 26 December 2014

I stayed in Crystal City Marriott on Aug 30 - Sept 1 and then came back with my son on Sept 26 - Sept 29. From DCA the hotel is a hop, skip and jump away. Just be certain to take the extra time to get on the correct shuttle. One Marriott shuttle does the north loop and another the...

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1Thank dad-n-son
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

Hello dad-n-son, Thank you so much for choosing to return and stay with us again and also for taking the time to share your wonderful comments about our hotel and our location. As you described, many guests stay with us due to our connection to the METRO and the ease with which they may then travel into D.C. and I...

Rockville, Maryland
Reviewed 25 December 2014

I stayed here for one night before catching a flight the next day at DCA. I am a loyal marriott customer and was surprised/annoyed by a few things at this hotel: 1. I arrived at night and found the underground parking very confusing - hard to navigate in and hard to get to the hotel lobby. It was a run-down...

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2Thank jo99ix
JT M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

Hello jo99ix, I am so sorry to read that you did not have a wonderful stay at our hotel. In fact, it is concerning to me to learn how unhappy you were and I certainly wish I had known while you were here so that I could have helped resolve these issues for you prior to your departure. Moving forward,...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy style and substance at Crystal City Marriott at Reagan National Airport. Our hotel is conveniently located in Arlington, VA - near the attractions of downtown Washington, as well as shopping at Pentagon City. We're also a short walk from the Crystal City Metro station. Our well-appointed rooms and suites are ready to meet the needs of today's travelers, with wired and wireless Internet, Marriott's Plug-In technology panels, and evening turndown service. Soundproof windows and deluxe bedding in every hotel room ensure a peaceful night's sleep here in Arlington. Hosting an event in Northern Virginia? Our hotel features almost 10,000 square feet of meeting space, including the delightful Potomac Ballroom, which can accommodate up to 400 guests. Last but not least, our knowledgeable and intuitive staff is on hand to assist you with anything you might need during your Arlington, VA visit. Book your stay at the Crystal City Marriott at Reagan National Airport, and enjoy an innovative blend of work and play. ... more   less 

Additional Information about Crystal City Marriott at Reagan National Airport

Address: 1999 Jefferson Davis Hwy, Arlington, VA 22202
Region: United States > Virginia > Arlington
Price Range: ₹ 7,581 - ₹ 28,269 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crystal City Marriott at Reagan National Airport 3.5*
Number of rooms: 345
Reservation Options:
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Also Known As:
Crystal City Marriott At Reagan National Airport Hotel Arlington
Marriott Arlington
Arlington Marriott
Hotel Style:
#14 Business Hotel in Arlington
#16 Romantic Hotel in Arlington
#21 Family Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from Crystal City Marriott at Reagan National Airport staff and other travellers.
17 questions
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Questions? Get answers from Crystal City Marriott at Reagan National Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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