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Crystal City Marriott at Reagan National Airport

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Crystal City Marriott at Reagan National Airport
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867 Reviews from our TripAdvisor Community

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Showing 835: English reviews
Start your review of Crystal City Marriott at Reagan National Airport
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Atlanta, Georgia
Reviewed 2 days ago NEW

This is an average Marriott whose main draw card is th close proximity to Reagan Airport. I ended up here after my flight was cancelled due to snow and the Marriott had one of the best rates for the night. The rooms are looking old with a strange layout of the bathroom, horrendous carpeting in the hallways and an outdated...

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Helpful?
Thank ZAcouple_in_Atlanta
Ny
Reviewed 3 days ago NEW

This was a great hotel to stay in with the girls. Very lovely lobby - warm reception area. Easy to park ($26 self $30 valet). The rooms were clean, big and comfy. The beds were soft, if you like that - and the pillows were plentiful - both foam and featherish. The pool showed a temp of 88 degrees -...

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Helpful?
Thank cruiseondude
Seattle, Washington
Reviewed 1 week ago

Stayed for one night. LIKES: Great location Fairly well maintained building considering its age Good internet service Friendly staff HVAC maintained temperature Reasonably quiet Free airport shuttle service DISLIKES: Claustrophobic bathroom Soft mattress Dresser looked pretty beat up with scratches SUMMARY: No overt major issues, just a few minor ones. The soft mattress may have just been my back (or...

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Helpful?
Thank SethE56
Ellicott City, Maryland
Reviewed 1 week ago

Reserved a one bedroom suite. Room was very spacious including the bathroom. Clean and comfortable. On-site parking directly into the hotel. Access directly to the blue line metro. Enjoyed my stay and will definitely return if ever in the area again.

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Thank Nevisisforme
Chapel Hill, North Carolina
Reviewed 1 week ago

The room location was precisely as I had instructed. The room was large, and the bed was very comfy indeed. Most importantly the water pressure in the shower was superb! Person checking me in was extremely polite and helpful. I found the other staff very friendly.

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Helpful?
Thank Sha S
Boise, Idaho
Reviewed 2 weeks ago via mobile

My daughter and grandson stayed with me at this hotel Saturday March 4-8. While there my daughter became ill and the staff went over board to help me with her. I travel a lot and have never stayed at a place where the entire staff were as helpful. They were so very polite and anything we needed they provided. I...

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Helpful?
Thank barblp
Manchester, IA, United States
Reviewed 2 weeks ago

The Crystal City Marriott is perfectly located for when you are heading out of town, as it's a 5-10 minute shuttle ride to Reagan National Airport. My work group that I was on travel with drove up to DC late Thursday, dropped-off the rental cars at the airport, took the shuttle back to the hotel, and we were able to...

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Helpful?
Thank Thomas S
Houston, Alaska
Reviewed 3 weeks ago

The staff are excellent. Very friendly and dedicated and seem to sincerely want you to have a good stay. Food at the restaurant was excellent. Room service was excellent. The hotel is attached to the crystal city underground which makes it very easy to get around to shopping ans restaurants when it is cold or rainy. I will definitely stay...

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Helpful?
Thank Beth P
Miami, Florida
Reviewed 3 weeks ago

I have stayed at this property over the years many times. I was supposed to stay there Tuesday night. I called when I made my reservation in advance and confirmed the say before. When I got there I was told the room type I preferred was sold out. I left the property and went elsewhere. This property is on the...

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Helpful?
Thank Geekontherun
Janet M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

Dear geekontherun, Thank you for sharing your feedback from yesterday's check in experience and your previous hotel stays. Again accept my apologies that we were not able to upgrade you to your preferred suite. This is an exceptionally busy time for the hotel all of the hotels suites were fully committed. I am sorry that we were not able to...

Kabul Province, Afghanistan
Reviewed 3 weeks ago

Marriott Crystal City did not honor the US government rate when I stayed there, pre-paid all my hotel days in my credit card and refused to reverse charges even if I told them I was a USG employee. I was told that the decision of the manager is not negotiable, and the hotel staff who spoke with me was so...

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Helpful?
Thank fatimaverzosa
Janet M, Manager at Crystal City Marriott at Reagan National Airport, responded to this review

Dear fatimaverzosa, Thank you for your recent stay at the Crystal City Marriott. Please accept my sincerest apologies for the challenges that you experienced during your stay with us. I am sorry that the staff was not able to honor your requests while you were with us. The government per diem is a benefit offered to our qualified travelers however,...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy style and substance at Crystal City Marriott at Reagan National Airport. Our hotel is conveniently located in Arlington, VA - near the attractions of downtown Washington, as well as shopping at Pentagon City. We're also a short walk from the Crystal City Metro station. Our well-appointed rooms and suites are ready to meet the needs of today's travelers, with wired and wireless Internet, Marriott's Plug-In technology panels, and evening turndown service. Soundproof windows and deluxe bedding in every hotel room ensure a peaceful night's sleep here in Arlington. Hosting an event in Northern Virginia? Our hotel features almost 10,000 square feet of meeting space, including the delightful Potomac Ballroom, which can accommodate up to 400 guests. Last but not least, our knowledgeable and intuitive staff is on hand to assist you with anything you might need during your Arlington, VA visit. Book your stay at the Crystal City Marriott at Reagan National Airport, and enjoy an innovative blend of work and play. ... more   less 

Additional Information about Crystal City Marriott at Reagan National Airport

Address: 1999 Jefferson Davis Hwy, Arlington, VA 22202
Region: United States > Virginia > Arlington
Price Range: ₹ 9,362 - ₹ 34,634 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crystal City Marriott at Reagan National Airport 3.5*
Number of rooms: 345
Reservation Options:
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Also Known As:
Crystal City Marriott At Reagan National Airport Hotel Arlington
Marriott Arlington
Arlington Marriott
Hotel Style:
#14 Business Hotel in Arlington
#16 Romantic Hotel in Arlington
#21 Family Hotel in Arlington
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Questions & Answers

Here's what travellers have asked, with answers from Crystal City Marriott at Reagan National Airport staff and other travellers.
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Questions? Get answers from Crystal City Marriott at Reagan National Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be on 5th floor.Join their rewards programme.”
 of 5 bubbles ShaS583, 14 Mar 2017 | Read review
“Stay some other place”
 of 5 bubbles Geekontherun, 1 Mar 2017 | Read review
“ask for highway view”
 of 5 bubbles Kalalia, 4 Jan 2017 | Read review
“Higher rooms are quieter and get a room near the elevator”
  • Shower and Tub
  • Bedroom
  • Bedroom
  • Bathroom Sink
  • Dresser and Work Space
 of 5 bubbles Dionges1, 27 Dec 2016 | Read review
“10 floor had a great view”
 of 5 bubbles saphoto1, 3 Dec 2016 | Read review
5 of 5