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Courtyard Alexandria Pentagon South

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407 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Alexandria Pentagon South
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Showing 403: English reviews
Norfolk VA
Reviewed 23 July 2014

the Good: The lobby was very nice. The staff were *VERY* nice, professional, pleasant, and helpful. The breakfast buffet was good. The room was clean and the A/C worked very well. The parking garage had ample problem and was located right next to the hotel. the pool, hot tub, and gym were all really nice. The business center was fantastic...

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Thank jrzgrlsailor
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

jrzgrlsailor - Thank you very much for taking time to review your most recent stay at our hotel. I apologize that your stay was not what you have come to expect. Here at the Courtyard Alexandria Pentagon South we pride ourselves on great customer service and reward our employees for their outstanding achievements. We obviously fell short of your expectation...

Chicago, Illinois
Reviewed 19 July 2014

I booked this hotel for one night because I was in town for a conference and the host hotel did not have any rooms on my night of arrival. The rooms are nice and clean and this location seems to have been recently updated. I called ahead to see if they could have early check in. They were able to...

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Thank triplov3r
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

triplov3r - We are so glad to hear you enjoyed your stay at our hotel. We certainly appreciate your great review. Your comments will be shared with our front desk staff and the rest of the team. I am glad that we were able to create such a memorable stay for you. We do hope you will join us again...

Pine Hill
Reviewed 14 July 2014 via mobile

We just returned from our mini vacation to DC. Our first room was let down. The bed sham had big stain and the tv wasn't working. Couldn't reach anybody at the front desk by phone so each time I discovered an issue I had to go down to the lobby. With that said, I gave them 5 stars due to...

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3Thank 50statestilIdo
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

50statestilIdo - Thank you so much for posting a positive review about your stay at our hotel. We will definitely share your experience with Aimen, Beza and the rest of our front desk team. We take great pride in ensuring our guests' satisfaction and we look forward to seeing you on your next trip to the Washington, DC-area.

Alexandria, Virginia
Reviewed 28 June 2014

This is a great property great place to relax. I want to special thank you to Ms. Beza has the highest quality of guest service i have ever seen you feel more like family then guest. Beza was very nice, helpful and patience i cannot say enough about her warm greeting.

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6Thank NuNu601
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

NuNu601 - Thank you for sharing your review on TripAdvisor. I appreciate your positive comments about Beza. Here at the Courtyard Alexandria Pentagon South we pride ourselves on great customer service and reward our employees for their outstanding achievements. I'm glad you enjoyed your stay with us and definitely look forward to seeing on your next trip to the DC...

Santa Rosa, California
Reviewed 14 June 2014

Traveling to the Washington DC and New York areas with and without students for the past 30 years has afforded me the opportunity to observe the inner workings of many hotels in the area, and it is easy to say that Courtyard Alexandria Pentagon South has a staff that provides a service and setting that is second to none. Every...

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1Thank Budd S
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Budd S- Thank you for so many kind words from your recent visit to the hotel. I am very pleased that we exceeded your expectations and will happily share your comments with the entire team. We definitely look forward to seeing on your next trip to the DC area.

worcester
Reviewed 31 May 2014

My sister and I stayed here for 5 nights over Memorial Day weekend. I can't say enough about how welcoming and helpful the staff were, especially Stephanie and Reeza. The van drivers were all great. We never had to wait more than 15-20 minutes at the Pentagon City metro station for the van, The breakfasts were great and the bed...

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1Thank san_luis_rey
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

san_luis_rey - Thank you very much for such a wonderful review of your recent stay with us. I’m very pleased that our staff was able to meet your expectations and that your stay worked out perfectly on memorial day weekend. I will happily share your comments with the entire staff. We look forward on seeing you on your next visit...

Reviewed 21 May 2014

This is a great property with a great staff. There is very little turnover in staff and they always remember you from the last visit, Stephanie is very kind and professional and always works to make my stay a good one. The pool is very clean and they keep it at around 85 degrees and great place to relax. I...

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Thank Ed G
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Ed G -Thank you for such a wonderful review. I will be happy to share your comments with Stephanie and the rest of the team. I am glad that we were able to create such a memorable stay for you and that we as a team met your expectations. We definitely look forward to seeing you on your next visit...

Williamsport, Pennsylvania
Reviewed 5 May 2014

I'm not usually one to make lists like this, but this particular stay screamed for it. Let's see... Check in went okay at first but I was literally switched to a different agent midway through to hear about their lack of complimentary breakfast (which I knew). The previous agent just walked away to help someone else. Perhaps it was my...

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1Thank SteveG13
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

SteveG13 - Thank you for your review and I apologize that your stay was not what you have come to expect from a Marriott. We strive to ensure that every guest has an enjoyable stay and we did not meet your expectation and our own. I will be sure to address your concerns with my staff immediately in order for...

Spinnerstown, Pennsylvania
Reviewed 28 April 2014

Stayed here a week ago with a group that had 28 rooms. The staff was very nice and helpful, rooms were blocked perfectly, and the breakfast each morning was wonderful. The pool was large and nicely laid out, great place to relax and swim. Would recommend this hotel for anyone looking for a nice place to stay near Washington D.C....

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Thank peggypauline505
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

peggypauline505 - Thank you very much for such a great review of your recent stay with us. I’m very pleased that our staff was able to meet your expectations and that our room blocking and morning breakfast worked out perfectly for your group. I will happily share your comments with the entire staff. We look forward on seeing you on...

Woodinville, Washington
Reviewed 24 April 2014

I do alot of work related travel, and stay in alot of Hotels. This Hotel is outstanding from the moment you walk in the door to check in to the moment you walk out after check out. The staff has the highest quality of guest service I have ever seen. You feel more like Family then guests. The Manager Keith...

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1Thank Carla H
Keith M, General Manager at Courtyard Alexandria Pentagon South, responded to this review

Carla H - Wow, thank you for such a wonderful review. I will happily share your comments with Stephanie, Edna, Greg and the rest of the team. I am glad that we were able to create such a memorable stay for you and made your work enjoyable. We definitely look forward to seeing you on your next visit to the...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Courtyard Alexandria Pentagon South is located in Alexandria, VA. Equipped with state-of-the-art technology equipment, indoor pool, and fitness center, versatile for business or leisure travel. The Courtyard Alexandria Pentagon South hotel also offers a free hotel shuttle service to and from Reagan National Airport, BRAC-133 (the Mark Center) and the Pentagon City Metro station. ... more   less 

Additional Information about Courtyard Alexandria Pentagon South

Address: 4641 Kenmore Avenue, Alexandria, VA 22304 (Formerly Sheraton Pentagon)
Region: United States > Virginia > Alexandria
Price Range: ₹ 6,688 - ₹ 18,495 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Alexandria Pentagon South 3*
Number of rooms: 203
Reservation Options:
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Also Known As:
Courtyard Alexandria Pentagon South Hotel Alexandria
Alexandria Courtyard
Hotel Style:
#16 Family Hotel in Alexandria
#18 Business Hotel in Alexandria
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Alexandria Pentagon South staff and other travellers.
2 questions
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San Francisco, California
over a year ago

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Questions? Get answers from Courtyard Alexandria Pentagon South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floors are best and quieter. I prefer rooms facing market versus those facing the interstate.”
 of 5 bubbles RoseM721, 10 Dec 2016 | Read review
“Be aware that a lot of young sports teams use this hotrel.”
 of 5 bubbles gayee2013, 6 Nov 2016 | Read review
“Even numbered rooms are cooler”
 of 5 bubbles williamrdavis2, 19 Oct 2016 | Read review
“Choose a different hotel.”
 of 5 bubbles adventuresrus2016, 26 Sep 2016 | Read review
“every floor was typically quiet”
 of 5 bubbles ghebreb, 12 Sep 2016 | Read review
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