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Crowne Plaza Hotel Old Town Alexandria

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Traveller (155)
Room & Suite (113)
Dining (10)
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Overview
  • Excellent23%
  • Very good36%
  • Average25%
  • Poor10%
  • Terrible6%
Travellers talk about
“potomac river”(49 reviews)
“king street”(98 reviews)
“old town”(144 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
3 Star Hotel
All hotel details
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (761)
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194
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All reviewspotomac riverking streetold towngastro pubextra perksreagan airportfree shuttlebraddock roadseveral blocksfront desk staffhotel shuttleblock walkshuttle serviceparking feehotel restaurantrestaurants and shopsdc area
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1 - 5 of 739 reviews
Reviewed 3 days ago via mobile

We've stayed at this hotel brand before, that time in Memphis, and thankfully, this time was a vast improvement, but still a long way to go. Compare our review of their Memphis hotel, seek DougK677. Our first impression here was satisfaction, and then we looked...More

1  Thank DougK677
Response from Adely G, Manager at Crowne Plaza Hotel Old Town AlexandriaResponded yesterday

Dear DougK677, Thank you for taking the time to write your review following your recent stay. We appreciate your feedback on your recent stay. We apologize that the lack of a fridge in your room took away from your stay with us. We are also...More

Hotel's Favourite
Reviewed 2 weeks ago

The experience of being in Alexandria was heightened by staying at the Crowne Plaza Hotel on Fairfax. We have a great view of Washington DC, near the river front park, close to eating and walking of Alexandria. The bus service was excellent from the airport,...More

Thank Rebecca S
Response from Adely G, Manager at Crowne Plaza Hotel Old Town AlexandriaResponded 1 week ago

Dear Rebecca S, Thank you so much for the kind words about our Hotel and even more importantly thank you for choosing to stay with us. We are happy you found the area perfect to reach many of the different attractions. We strive towards the...More

Reviewed 3 days ago

I was visiting Alexandria, VA and the Crowne Plaza for a conference in June 2018, and had a few unfortunate experiences in what was itself a bland, plain hotel. A breakdown follows: Pros: * Some staff were genuinely helpful and friendly * Location was fantastic,...More

Thank COviaKY
Response from Adely G, Manager at Crowne Plaza Hotel Old Town AlexandriaResponded yesterday

Dear COviaKY, Thank you for commenting on your recent stay with us. We look forward to hearing what our guest think of us and have experienced. We would like to apologize for the issue you experienced with the plumbing. We will communicate your issue to...More

Reviewed 4 days ago

Staff was very friendly and helpful - - especially Jose V. at the front desk. Good location. Items at buffet breakfast were nice but restaurant was understaffed. Same person was checking people in, taking orders, clearing tables, etc.More

Thank SMSinDC
Response from Adely G, Manager at Crowne Plaza Hotel Old Town AlexandriaResponded 3 days ago

Dear SMSinDC, Thank you for your recognition on our staff and are thrilled we were able to play a positive role in your experience. Jose will be happy to know that he was recognized for his attentiveness to your needs. We appreciate your feedback on...More

Reviewed 5 days ago

The desk staff seemed to have a lot of input to do at check in so the process was slow and there was a long line. The two people were working as fast as possible, but it was a bit painful. Rooms could use and...More

Thank 973B
Response from Adely G, Manager at Crowne Plaza Hotel Old Town AlexandriaResponded 3 days ago

Dear 973B, Thank you for your valuable feedback. Your experience is important to us. Our staff is trained to assist each of our guest with each of their individual needs. Some guest needs more attention which may slow down the check-in process. We will hard...More

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About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$ 87 - US$ 282 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 87 - US$ 282 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (155)
Room & Suite (113)
Dining (10)
Business Centre & Event Rooms (7)
Questions & Answers
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firefly07
25 April 2018|
AnswerShow all 3 answers
Response from broadcreek | Reviewed this property |
Braddock Road station is not too far to walk. And, I remember that the hotel likely has a shuttle to the metro station.
1
Vote
jjmom
6 November 2017|
AnswerShow all 6 answers
Response from 1-mmb | Reviewed this property |
Limited street parking and aggressive enforcement.
1
Vote
Ydnim888
11 July 2017|
AnswerShow all 3 answers
Response from Joseph S | Reviewed this property |
Unsure
0
Votes
Room Tips
"The rooms on the north side offered a great view of the Potomac River and Washington DC"
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"nice view of river and city"
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"dont go here ever"
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"River views are nice"
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