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The Westin Alexandria

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821 Reviews from our TripAdvisor Community

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Showing 803: English reviews
Jeddah, Saudi Arabia
Reviewed 13 June 2014

I had a meeting around the area at Alexandria. We stayed at the Westin for the 4th time. As expected, Hospitality, location, people and every bit of the experience was magnificent. The newly assigned manager was very helpful, attending to all of our request with warm and professional attitude. Made our stay a happy and memorable one. Thank you very...

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Helpful?
Thank nmudarres
WestinAlexndria, General Manager at The Westin Alexandria, responded to this review

Dear Enjoylife... Thanks for staying with us yet again and taking the time to give us such a great review. We do very much appreciate that you continue to stay with us and are delighted that all went well. Look forward to welcoming you back soon. Rich Casale General Manager

New York City, New York
Reviewed 12 June 2014

My husband and I stayed here for 2 nights during Memorial Day weekend while visiting friends. Due to our SPG status, we were upgraded to an Executive Club Room but since it was a holiday weekend, the Club Lounge was not open so the hotel offered us a complimentary breakfast at Trademark, the hotel bar/restaurant. The room was clean and...

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Helpful?
Thank OutToLunch925
WestinAlexndria, General Manager at The Westin Alexandria, responded to this review

Dear OutToLunch, Thank you for staying with us and taking the time to share such a great review of our hotel. I am so glad you enjoyed your stay with us and look forward to seeing you back again soon. Rich Casale General Manager

miami, FL
Reviewed 4 June 2014

Stayed here mutiple times on business travel. Consistently strong Westin property when it comes to SPG benefits. Front desk in pm is well above average and are very professional. Restaurant is also very good with some unique menu items, particularly like brunch options (crab hash was very good). I found management to be responsive to traveler's concerns voiced in SPG...

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Helpful?
1Thank tigerfoods
Thomas P, Director of Operations at The Westin Alexandria, responded to this review

Dear tigerfoods, Thank you for taking the time to share your feedback and providing us with a great review of our hotel! We continue to focus on our housekeeping quality and hopefully we can address those little minor issues. I apologize for those challenges but as you mentioned, we will do anything we kind to make sure your stay is...

Myrtle Beach, South Carolina
Reviewed 1 June 2014

First off, the location is great to get around Alexandria. The rooms were clean even though the lobby was far more outstanding than the rooms. The front desk staff is great and very helpful. However, the valet attendants really could use a lesson in hospitality. We did not use the valet service because we had friends down the street in...

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Helpful?
Thank amy20141229
Thomas P, Director of Operations at The Westin Alexandria, responded to this review

Dear Amy20141229, Thank you for choosing to stay with us. I am glad you enjoyed our hotel and your interaction with the front desk was delightful. I am sorry to read about your experience with our valet and shuttle team. We will get this addressed right away with them We certainly want take every precaution as we drive our guest's...

Montgomery, New Jersey
Reviewed 31 May 2014

I recently attended a conference at this hotel. Check-in was handled quickly; the room was large with a nice selection of pillows of different softnesses. Surfaces (lamps, end table) were a bit dusty though. The conference facilities were spacious and accommodating with AV and wireless access working flawlessly. The meals were varied and delicious; nice treats were the expansive salad...

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Helpful?
Thank MaryPat105
Thomas P, Director of Operations at The Westin Alexandria, responded to this review

Dear MaryPat105. Thank you for staying with us. I am glad we were able to host your conference and you enjoyed the food. I wanted also to thank you for enrolling in our Make a Green Choice program. Starwood and the Westin Alexandria are committed in reducing our carbon footprint across the world. We have an aggressive goal to reduce...

boston
Reviewed 30 May 2014

I was traveling back to Boston from Fort Lauderdale with my border collie. The Westin was fantastic. They do not charge a pet fee(unheard of). The location of their hotel to Old Town was a short walk about 1.5 miles. Beautiful greeen spaces all around. Staff was super helpful, dinner was great in the hotel restaurant.

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Helpful?
Thank mrspbj
Thomas P, Director of Operations at The Westin Alexandria, responded to this review

Dear mrspbj, thank you for choosing to stay with us during your road trip. I am happy to hear you and your 4 legged best friend were able to enjoy our hotel and the area. We are proud to offer our pets guests the same heavenly stays as their owners! Come back and visit us again soon!

Richmond, United States
Reviewed 30 May 2014

This hotel was outstanding. Easy to get to and very warm reception when we arrived. We booked 55 rooms for my daughters wedding and everyone have a wonderful experience. We had lunch and a few had dinner over the weekend. Food was excellent. The staff helped us when ever we need assistance. The front desk, bell hops and front door...

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Helpful?
Thank Robert C
Thomas P, Director of Operations at The Westin Alexandria, responded to this review

Dear Robert C, Thank you for allowing the westin alexandria to host and celebrate one of those special days. We love to be able to be part of such memories. I am glad to read that our staff was able to provide you with all the assistance you needed. Thank you for the positive comments and recoomendation. We hope to...

Long Beach, California
Reviewed 29 May 2014

I get to Old Town often, and have stayed at many of the local hotels. I have found the Westin to be far superior to the Hilton and Lorien in quality, fitness center, food and value. Try it, you will agree!

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Thank gsolomon
Thomas P, Director of Operations at The Westin Alexandria, responded to this review

Dear Gerald and Marie Thank you for staying with us recently and for your nice feedback. We definitively appreciate. We areglad to read we are your destination of choice when staying in old town. We hope to soon you again very soon!

Amherst, New York, United States
Reviewed 28 May 2014

Excellent location. Traveling alone for conference. Mini fridge in rooms & microwave on request, whole foods grocer within walking distance, couple of blocks from King Street trolley - free - lined with loads of shopping/dining options. Group rate was quite affordable for Alexandria. Room was very clean, excellent bed, bedding, and towels. Only drawback was stinky odor upon arrival in...

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Helpful?
Thank NYMom_13
WestinAlexndria, General Manager at The Westin Alexandria, responded to this review

Dear NYMom, Thank you for staying with us recently and for your generous feedback. It was nice to know that you enjoyed your stay and in particular our service and room accommodations. We will certainly take a closer look into the odor you meniton encountering. Thanks for bringing that to our attention. Hope to see you again soon. Rich Casale...

St. Catharines, Canada
Reviewed 27 May 2014

We really enjoyed our stay, clean room, nice decor and comfortable beds. My only complaint would be, we were travelling with my sister and her husband. I reserved 2 rooms close together, we checked in @ 3 (check in time) our room was ready their's was not :( The front desk took his cell # and said they would call...

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Helpful?
Thank happymomOntario
WestinAlexndria, General Manager at The Westin Alexandria, responded to this review

Dear happymomOntario, Thank you for staying with us and taking the time to share your thoughts. I was delighted to know that you enjoyed our facilites and location. My apologies concerning the delay in your room readiness. Clearly we could have handled that a bit better and will use your feedback for improvement i the future. Hope to have an...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Westin Alexandria blends sophistication and elegance with the historic surroundings of Alexandria. Located in Old Town Alexandria, our hotel is an oasis of personal, instinctive comfort. ... more   less 

Additional Information about The Westin Alexandria

Address: 400 Courthouse Sq, Alexandria, VA 22314-5700
Region: United States > Virginia > Alexandria
Price Range: ₹ 9,930 - ₹ 23,886 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Westin Alexandria 4*
Number of rooms: 319
Reservation Options:
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Also Known As:
Westin Alexandria Hotel Alexandria
Alexandria Westin
Hotel Style:
#4 Luxury Hotel in Alexandria
#10 Business Hotel in Alexandria
#18 Family Hotel in Alexandria
#18 Romantic Hotel in Alexandria
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Alexandria staff and other travellers.
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Questions? Get answers from The Westin Alexandria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 822 was excellent”
 of 5 bubbles 162GREGM, 9 Feb 2017 | Read review
“I like the view of the courthouse”
  • pet allow
 of 5 bubbles CloverIsSweet, 1 Feb 2017 | Read review
“View of the Masonic temple is nice. Long hallways.”
 of 5 bubbles mahmeh, 16 Jan 2017 | Read review
“our room was on the 8th. floor no view”
 of 5 bubbles Sharoninflorida53, 9 Dec 2016 | Read review
“I was in room 505 and the view was spectacular.”
 of 5 bubbles RickandJackieC, 10 Nov 2016 | Read review
5 of 5