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Embassy Suites by Hilton Alexandria-Old Town

1,929 reviews
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Traveller (255)
Room & Suite (234)
Dining (64)
Overview
  • Excellent50%
  • Very good34%
  • Average11%
  • Poor3%
  • Terrible2%
Travellers talk about
Free Internet
Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Embassy Suites by Hilton Alexandria-Old Town
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Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,929)Write a Review
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All reviewsacross the streetthe manager's receptionmade to order breakfastgreat locationmetro stationold townking streetcook to orderhappy hourfree trolleypretzelswhole foodsparking garagedc areamasonic templepull out coucheasy access
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461 - 465 of 1,910 reviews
Reviewed 29 June 2016

It is well located across the metro station. But the hotel has already aged. It is understaffed at the front desk, and you may have to wait to get some answers. The rooms are spacious. I recommend the XX02 rooms, which are above the entrance....More

1  Thank icbernard
Response from MaryAnne R, General Manager at Embassy Suites by Hilton Alexandria-Old TownResponded 14 July 2016

Thank you for your review. Your feedback is appreciated and we look forward to you visiting again soon. Regards.

Reviewed 29 June 2016

the front desk was not helpful at all. from informing us on how to to get to the parking lot to which elevator to catch and where to catch it. I don't know if she was new or just didn't care. everyone we talked to...More

Review collected in partnership with Embassy Suites Hotels
1  Thank Carolyn W
Response from MaryAnne R, General Manager at Embassy Suites by Hilton Alexandria-Old TownResponded 14 July 2016

Thank you for your review. I am disappointed our Front Desk Agent did not provide you with more information. Your feedback will be shared with our Front Desk Manager to discuss with his team members. We look forward to you staying with us again in...More

Reviewed 29 June 2016

Bigger pools are a must. Separate sauna for adults only. Pool was overcrowded and children were rowdy. Ran out of bacon. Eggs appeared to be instant. Lines were a bit long. Directional signage would have been nice for breakfast. Knowing where to go for omelette...More

Review collected in partnership with Embassy Suites Hotels
Thank Tonja S
Response from MaryAnne R, General Manager at Embassy Suites by Hilton Alexandria-Old TownResponded 14 July 2016

Thank you for your review. Your feedback is appreciated and will be taken into consideration. We look forward to you staying with us again. Regards,

Reviewed 28 June 2016

This hotel was recommended by a friend, but it wasn't exactly what you would expect from an Embassy Suites. The location couldn't have been better since it's across the street from the Metro and two stops away from Reagan National, but there was obviously changes...More

1  Thank 98RNB
Response from MaryAnne R, General Manager at Embassy Suites by Hilton Alexandria-Old TownResponded 12 July 2016

Thank you for taking a moment to share your experience. I apologize you did not have a great guest experience and you were not given your HHonors water when checking in. We want our HHonors guest to know we appreciate their loyalty and our complimentary...More

Reviewed 28 June 2016 via mobile

The location is great as it is right across from the Metro which made it very convenient for our DC tours, but the hotel leaves a lot to be desired. Garage: We paid $30 a night only to have an issue parking our SUV in...More

Thank lynnise30
Response from MaryAnne R, General Manager at Embassy Suites by Hilton Alexandria-Old TownResponded 14 July 2016

Thank you for your review. I am disappointed you did not have a great guest experience. Unfortunately, our garage can be a challenge maneuvering around. Your concern about the rooms condition will be shared with our Chief Engineer and Executive Housekeeper to make the necessary...More

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Traveller (255)
Room & Suite (234)
Dining (64)
Pool & Beach (25)
Hotel & Grounds (252)
Business Centre & Event Rooms (53)
Bathroom (13)
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Restaurant
Free Internet
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$ 127 - US$ 324 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Alexandria
#11 Business Hotel in Alexandria
#15 Romantic Hotel in Alexandria
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 127 - US$ 324 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Alexandria
#11 Business Hotel in Alexandria
#15 Romantic Hotel in Alexandria
Room types
Suites, Non-Smoking Rooms, Family Rooms
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