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Embassy Suites by Hilton Alexandria-Old Town

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Embassy Suites by Hilton Alexandria-Old Town
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1,747 Reviews from our TripAdvisor Community

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There are newer reviews for Embassy Suites by Hilton Alexandria-Old Town
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Reviewed 15 February 2016 via mobile

Stayed here for one night with my grown children after a college visit in DC. Despite booking the rooms on the same day, management was still able to give us two rooms next to each other. The price was right and the happy hour and free breakfast were unexpected pluses. Service was beyond kind and friendly. I will definitely return.

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Helpful?
Thank MarieDonnelly
MaryAnne R, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for your review. I am glad you enjoyed your stay with us and we were able to accommodate your request to have rooms next to each other. We look forward to having you stay with us again. Regards,

Aurora, Colorado
Reviewed 13 February 2016

great breakfast and complimentary manager's happy hour. had some problems with the lock to my room (locked out) and it took a few tries to get it fixed. Overall, I enjoy coming to this hotel, but had a few minor issues this time.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Dave T
MaryAnne R, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for your review. I am glad you enjoyed your guest experience and we corrected the lock issue you had with your room. We look forward to you visiting with us again soon. Kind Regards,

Singapore, Singapore
Reviewed 13 February 2016

I travel over 200 days a year, fly 185,000 miles a year and stay with several brands of hotel. I'm supposed to be in D.C. tonight, for business but we are snowed in and have black ice where I live. (confirmed weather reports on the news and online) I called the hotel this morning to let them know that I...

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Helpful?
Thank Tony S
MaryAnne R, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for your review. I apologize our Front Desk was insensitive to your request and dismissed your safety concerns about the black ice/snow in your area. I am disappointed we did not provide you the customer service we are known to provide our guest; and were not empathetic to your request considering we have had to deal with similar...

Birmingham, Alabama
Reviewed 12 February 2016 via mobile

I'll have to say that I was treated very well during my 2 week stay here. I was here on business with about 8 other people and we had a great time. Rooms are clean as well as bathrooms being clean. Breakfast is good with friendly staff. Dinner is really good also. Really good location being that its only 2...

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Helpful?
Thank Ryan M
MaryAnne R, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for your review. I am glad you and your team members enjoyed our location, staff and accommodations. We appreciate your feedback and look forward to you all staying with us again in the future. Regards,

Surrey, United Kingdom
Reviewed 9 February 2016

The staff were friendly, helpful and engaging. The facilities were clean and well maintained. The location of this hotel is perfect for visiting the DC area, as the train and metro station is just across the street. The only thing I would change is the cost of parking at the hotel. It cost more to keep my rental car in...

Review collected in partnership with Embassy Suites Hotels
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1Thank Timothy B
MaryAnne R, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

I am happy you enjoyed your stay and our staff provided you the level of excellence we are known to offer our guest; friendly, helpful and engaging service. Our location is perfect for quick access into DC via Metrorail (yellow/blue line) and a quick walk into Old Town Alexandria. Your concern with the cost of parking will be taken into...

Reviewed 9 February 2016

Room was great, food was great, bar was great, fitness center was great, service at check in was great. Hilton knows how to take care of its customers. If I had to complain about something, it would be the size of the omlettes. Make them a bit bigger.

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Helpful?
Thank Amy T
Reviewed 8 February 2016

Exceptional Service. Friendly staff that will go out of his or her way to make your stay enjoyable. The facilities are clean and up-to-date. The shuttle service is a great bonus for business travelers. The BEST breakfast of any hotel brand and the manger's reception allows you to network with other business travelers.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank omhaf17
Richmond, Virginia
Reviewed 7 February 2016

Very nice environment and accommodating staff. Stayed and used UBER to get around. Parking fee a bit high at $30 nt. Good breakfast also. When we had to go to our meeting the Hotel took care of making sure our luggage and computers were secure until our departure later in the afternoon. Have stayed at the Monico in the past,...

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank Jim R
MaryAnne R, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for your review. It's fantastic you enjoyed your guest experience and we were able to assist you with holding your luggage and computers until your departure later in the afternoon. We hope you will stay with us again when you visit Alexandria VA. Regards,

Missouri, United States
Reviewed 6 February 2016

Right next to the Metro subway, and the Oldtown Trolley, this Embassy Suites hotel has a lot going for it. The rooms were updated and clean, and the breakfast was outstanding. I would definitely come back.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank William W
MaryAnne R, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for your review. I am happy you enjoyed your guest experience and your accommodations. We look forward to you visiting with us again in the near future. Regards,

Eagle, United States
Reviewed 6 February 2016

Old Town Embassy is located in a remarkable part of Washington D.C. It provides easy access to the museums and is located near many first class restaurants. A walk down to the Potomac river is a nice experience with beautiful scenery.

Review collected in partnership with Embassy Suites Hotels
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Helpful?
Thank W S
MaryAnne R, General Manager at Embassy Suites by Hilton Alexandria-Old Town, responded to this review

Thank you for your review. I am glad you enjoyed your guest experience and our location. We are located in beautiful Alexandria, VA not Washington DC. We are located in a remarkable location; fantastic restaurants, shops, historic museums and monuments down King St to the waterfront. I hope when you are in the Alexandria VA area again you will consider...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Concierge
  • Self-Serve Laundry

Additional Information about Embassy Suites by Hilton Alexandria-Old Town

Address: 1900 Diagonal Road, Alexandria, VA 22314
Region: United States > Virginia > Alexandria > Old Town
Price Range: ₹ 12,771 - ₹ 23,726 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Alexandria-Old Town 3.5*
Number of rooms: 268
Reservation Options:
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Also Known As:
Embassy Suites Alexandria-Old Town Hotel Alexandria
Alexandria Embassy Suites
Hotel Style:
#9 Family Hotel in Alexandria
#11 Business Hotel in Alexandria
#15 Romantic Hotel in Alexandria
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Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Alexandria-Old Town staff and other travellers.
32 questions
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Atlanta, United States
MaryAnne R Alexandria, Virginia Property representative
Helpful answer
1
Vote
Not as helpful

Hello. We recommend guest take either an Uber or Taxi. An Uber may average between $8-$15 and a Taxi may be up to $20.00. The Water Taxi doesn't operate that early.

I hope this helps with your decision making. If we can assist you further please let us know.

7 months ago
MaryAnne R Alexandria, Virginia Property representative
Helpful answer
1
Vote
Not as helpful

Thank you for your inquiry. The image is the front of our hotel (1900 Diagonal Rd) facing the METRO (blue/yellow line), AMTRAK and the Masonic Temple.

1 month ago
Prunedale, California, United States
MaryAnne R Alexandria, Virginia Property representative
Helpful answer
1
Vote
Not as helpful

Hello. Unfortunately, we currently do not have a site map available. It is being developed and available later this fall via our website (unable to provide website links when answering questions in TripAdvisor). Contrary to some reviews here Embassy Suites does have a few smoking rooms. Please contact our Front Office Agents to request a suite away from the smoking rooms, restaurant and conference center. They will be happy to assist you with a suite choice. You can contact us at 703-684-5900.

Hope to see you soon. Take care.

over a year ago
MaryAnne_Russell_GM Alexandria, Virginia Property representative
Helpful answer
2
Votes
Not as helpful

Good evening and thank you for sending your inquiry. Our King Balcony Suite opens to the exterior...while somewhat small in size one can enjoy opening the door for fresh air. All balconies are facing the Duke Street Side of the hotel.

over a year ago
Tampa, Florida
MaryAnne R Alexandria, Virginia Property representative
Helpful answer
1
Vote
Not as helpful

Hello. We are located directly across the street from the King Street Metro station (blue and yellow line). It's maybe a 5 minute walk. Unfortunately, we do not have a shuttle service to and from the airport (Reagan/National Airport); however, you can catch the METRO to the Airport in about 10 minutes.

I hope this helps with your planning. If you need additional information please feel free to contact our Front Desk team @ 703-684-5900.

Kind Regards,

over a year ago

See all questions (32)

Questions? Get answers from Embassy Suites by Hilton Alexandria-Old Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor worth the extra cost.”
NanciAnne, 24 Apr 2017 | Read review
“Certain upgrade offers free drink snack on floor - but only comes with king bed”
professorkev, 22 Apr 2017 | Read review
“Front desk poor service,bathroom not updated,parking very hard,tiny spots,self park for $32.00.becareful”
balibs127, 15 Apr 2017 | Read review
“WE stayed on the 8th floor which offered free snacks and drinks in the room.”
730suef, 3 Apr 2017 | Read review
“Pool is on 3rd floor (easy access)”
424lesleyh, 23 Mar 2017 | Read review
5 of 5