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Hilton Alexandria Mark Center

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Hilton Alexandria Mark Center
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1,423 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Alexandria Mark Center
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Showing 1,399: English reviews
Richmond
Reviewed 2 weeks ago

The rooms were nice and location is great. Free shuttle service To metro station and mall. Good quality breakfast buffet and great service from staff. This hotel was close to shopping and Restraunts, concert venue

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
1Thank Pamela J
San Diego, United States
Reviewed 2 weeks ago

Poor service, unattentive staff, expensive and terrible parking. Restaurant staff is lacking in service and quality of product. Hotel is nice looking, rooms are great particularly the ones overlooking DC. Staff is just not proud of it so I hope they train or hire the right people. Also, your parking is too expensive and you need to go back to...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank sauls871
Ralph P, General Manager at Hilton Alexandria Mark Center, responded to this review

Thank you for taking the time to review your experience at our property. We’re very sorry you experienced an undesirable stay and level of customer service with us. We addressed the problems you mentioned with our staff. We appreciate you alerting us to these issues, and hope you will give us a second chance to make it right in the...

Spotsylvania, Virginia
Reviewed 3 weeks ago

We had a wonderful time in this beautiful hotel. We plan to return next year during the event. The Catering Manager Hilary was very helpful and patient. She made the process very easy and seamless. Can't wait until next year.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank C6622TYwilliamj
Fort Knox, Kentucky
Reviewed 3 weeks ago

Good shuttle service to metro and airport and Pentagon City Mall. Nice breakfast buffet. Staff is courteous. Pool hours are limited on weekdays - doesn't open until 6pm. Can walk to a CVS drug store but limited shopping near the hotel.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank pamelarJ7320PS
Fredericksburg,, United States
Reviewed 3 weeks ago

The Dollar Store pillows don't support the head, neck or back. This is a great hotel but management needs to invest in better pillows. The staff was outstanding. Staff was helpful, useful and kind. The Dollar Store pillows don't support the head, neck or back. This is a great hotel but management needs to invest in better pillows. The staff...

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Helpful?
Thank Betty B
Arab, United States
Reviewed 3 weeks ago

The internet would work, than it would stop working and then start again. It took forever for me to down emails at this rate. It seems that the internet system has a cap (200 kbs) on how fast you can down information, when the internet system was working. I haven’t seen this slow of speed in twenty years.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank henryf519
Ralph P, General Manager at Hilton Alexandria Mark Center, responded to this review

We appreciate your feedback regarding the speed of our free wireless internet service. (Faster connections are available for a small fee). We apologize that it did not work well during your stay. If you return to the area we hope you will consider staying with us again. Sincerely Ralph Priesing

Alexandria, United States
Reviewed 3 weeks ago

We wre with a group of almost 1000 adults and kids. The accomodations were great and meeting facilities were perfect. Meals were served timely and the kids and adults happy with the choices. The location is convenient to the airport and to the DC metropolitan area.

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Thank 254irap
Reviewed 3 weeks ago via mobile

Great convenient location if you need to drive into D.C. Fantastic room service breakfast. Very nice rooms with awesome nighttime views of the city skyline. Parking garage is a little exposed to the elements but plenty of spaces. Restaurant inside hotel is good too.

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Thank Cshellrun
Stafford, Virginia
Reviewed 3 weeks ago

What a great evening. The Hilton at the Mark Center hosted a fantastic event. They could not have picked a better venue. From the gracious gentlemen out front to the amazing hostess at the front desk. Our room was amazing! What a great way to see the city. The ballroom was fabulous and the dinner was great. We ended the...

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Helpful?
Thank JRS2ne
Denver, United States
Reviewed 4 weeks ago

Really enjoyed my stay. Service was excellent. I used the digital check in and my phone as a room key. While I did have to stop by the desk to verify my phone as a key, it only took five minutes as the most. Using the phone as a room key is just fabulous. Hoping all Hiltons move to it....

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Theresa D

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in Alexandria, VA this Alexandria hotel is convenient to, Downtown DC, attractions, Reagan airport and Old Town. Upscale guest rooms and suites overlook a botanical preserve. This luxury Alexandria hotel offers onsite restaurants, business center, over 55,000 sq. ft of flexible event & meeting space, fitness center and pools. ... more   less 

Additional Information about Hilton Alexandria Mark Center

Address: 5000 Seminary Road, Alexandria, VA 22311
Region: United States > Virginia > Alexandria
Price Range: ₹ 8,771 - ₹ 23,563 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Alexandria Mark Center 3.5*
Number of rooms: 495
Reservation Options:
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Also Known As:
Hilton Alexandria Mark Hotel Alexandria
Hilton Hotel Alexandria
Mark Center Alexandria Hilton
Alexandria Hilton
Hotel Style:
#16 Romantic Hotel in Alexandria
#21 Family Hotel in Alexandria
#22 Business Hotel in Alexandria
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Alexandria Mark Center staff and other travellers.
11 questions
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Chicago, Illinois

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Questions? Get answers from Hilton Alexandria Mark Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher rooms have a better view, but if you have to walk the stairs the lower floors make much more sense.”
 of 5 bubbles X4292RWjamesr, 20 Mar 2017 | Read review
“Lower floors if it is windy”
 of 5 bubbles Capt65, 24 Feb 2017 | Read review
“Even rooms facing the highway were very quiet.”
 of 5 bubbles beachgalPhiladelphia, 1 Feb 2017 | Read review
“All are very good.”
 of 5 bubbles 245henrym, 24 Nov 2016 | Read review
“Top floor (30th) has great views and private terraces”
 of 5 bubbles johnvO6435VW, 3 Nov 2016 | Read review
5 of 5