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Residence Inn Alexandria Old Town South at Carlyle

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Residence Inn Alexandria Old Town South at Carlyle
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443 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Alexandria Old Town South at Carlyle
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Showing 437: English reviews
Boston, Massachusetts
Reviewed 20 May 2014

I stayed at your hotel for three nights a few weeks ago. As I mentioned to your receptionist at the time, the shuttle service was unsatisfactory. I asked the young lady at the desk for the shuttle she then paged the drive who then told her he will be there in five minutes, I was told by the nice young...

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Helpful?
2Thank j f
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear j f, it is with great ruefulness that I express my utmost profound apologies for the egregious conduct of the shuttle driver that you experienced. As deep as my contrition is for the encounter, I am equally as grateful for you bringing it to my attention so that I can address it in the swift and appropriate manner that...

Charlotte, North Carolina
Reviewed 12 May 2014

This was an excellent choice for us. This property was awesome. Very convent to the metro. The breakfast was awesome. The beds were the best, very comfortable.If we are ever in the area again we will surely choose this property. The staff wad very helpful with suggesting things in the area to do. Shuttle service is provided to dome of...

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Helpful?
Thank MsMack12
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Thank you for the “Awesome” post regarding your stay at my hotel. We are very fortunately to be so closely located to popular destinations and the metro. I am glad you enjoyed our comfortable beds and highly acclaimed breakfast, and I am particularly pleased that you enjoyed my staff’s helpfulness and suggestions. I look forward to celebrating the success of...

Hendersonville, North Carolina
Reviewed 10 May 2014

We spent 2 nights here and were extremely pleased. The staff was very friendly, room was nice and clean, breakfast was great. Very secure. Great view. Close to Old Town. Can't say anything bad about this place. I would definitely stay there again.

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Helpful?
Thank royaldd
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Thank you very much for this “Excellent” review of my hotel. We work hard every day to reach this goal of customer satisfaction, and there is no greater reward than seeing our efforts reach fruition such as in the post you provided regarding your stay. I will be certain to pass along to my Housekeeping staff and my Breakfast crew...

Danbury, Connecticut, United States
Reviewed 10 May 2014

I rencently stayed at the Residence Inn for 3 nights. I found the room very clean and spacious. The staff were helpful at the front desk and breakfast was good with a variety of breakfast foods. We went out to eat one night in Old Town and the hotel shuttle was available so we didn't have to take a taxi....

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Helpful?
Thank Diane R
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Thank you for all of the great compliments regarding my hotel’s services and staff. I am very proud of my team for providing you with clean rooms, a variety of breakfast items, and helpful service. Once again thank you and I look forward to seeing you again on your next visit.

livingston,nj
Reviewed 8 May 2014 via mobile

I just returned from three nights at the Residence Inn. I have nothing but good things to say about it. The room was very clean, spacious , up to date and had everything I needed. The location was walkable to King Street Train Station, King Street where you can catch free shuttle to the waterfront and very near highways. I...

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Helpful?
Thank davenj
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Thank you for sharing all of the many good things you experienced at my hotel. I am very proud of my staff for providing you with clean rooms, a commendable breakfast, and helpful service. I am glad that you enjoyed our excellent gym and free shuttle. I look forward to sharing your compliments with my staff and celebrating their success...

Lahaina, Hawaii
Reviewed 26 April 2014

This is a standard issue Residence inn. NOTE when they say parking is limited they are serious. I just walked a block in a driving rainstorm to park my car at a public dog park. They are unapologetic. I was able to wrangle a space later in the evening by mentioning my platinum status with Marriott. The staff is in...

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Helpful?
2Thank John K
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Thank you for sharing with me your experience parking your car at my hotel. I apologize for your inconvenience. We do have an established offset parking venue with a venerable garage company that is both clean and safe (and it is just one block away from the hotel). I regret that you were not refered to go there. My hotel...

Chicago, Illinois
Reviewed 21 April 2014

I have a reservation at this hotel however my flight lands at 11pm at Dulles Airport. Prior to arriving I called the hotel to see if they have a shuttle service. The person that answer the phone was very polite, she said her name was Marcia. She told me the shuttle did not service Dulles Airport. I asked what options...

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Helpful?
Thank su01191969
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Thank you so much for sharing the wonderful service that you received from my hotel. I am very proud of my staff for going above and beyond to accommodate your specific needs. It is this type of service that separates our hotel form the competition and makes our hotel the first choice for so many travelers who visit the Northern...

Atlanta, Georgia
Reviewed 21 April 2014

I have being a guest at numerous hotels and I expect good service. Yet a recent unpleasant experience at this hotel has shaken my belief in this hotel to provide great services. I was there with my husband in early April and stop by the front desk to get information about Washington DC. The blonde girl at the desk, I...

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Helpful?
1Thank tif f
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Thank you for choosing to return, and more so for sharing your experience. I look forward to determining the staff member that saved your stay and sharing with her your compliments. I am also appreciative of your constructive feedback as that it enables me the opportunity to improve. It is due to our ongoing practice of striving to improve that...

Campbell Hall
Reviewed 17 April 2014

We 've been to many luxury hotels, so our expectations are high to rate anything a 4 or 5 star, which is why this is rated average. The suite was large, the bed comfortable - which as someone who has had numerous spinal surgeries, is very important. However, I did overhear someone in the elevator complain about their bed and...

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Helpful?
Thank p3navy
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Thank you for sharing with me the experience you had at my hotel. I always find it rewarding when people discover the “value” of lodging here. Many travelers enjoy the free breakfast and the close walking distance of the safe neighborhood. I am proud of my staff for being warm and welcoming to you and I look forward to sharing...

Pittsburgh, Pennsylvania
Reviewed 15 April 2014

We stayed here for the first time, traveled for the cherry blossom festival. They say first impressions mean a lot. Upon checking in we were not told about the shuttle for the hotel, found out about it the next day. Could have used it the night we checked in. Our reservations were made 2 and 1/2 months prior to our...

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Helpful?
Thank Suzy844
Cory G, General Manager at Residence Inn Alexandria Old Town South at Carlyle, responded to this review

Dear Suzy844, I first and foremost want to apologize to you for the experience you encountered at my hotel. I am also very grateful to you for allowing me the opportunity to improve from your invaluable feedback. I have urgently deployed a wide breadth of corrective measures of which I am confident will result in a swift recovery back to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
Located in the growing Carlyle neighborhood just outside of historic Old Town Alexandria, Residence Inn Alexandria Old Town South at Carlyle provides the perfect accommodations for corporate and leisure travelers visiting the Washington, D.C. Area. This 15 floor hotel features 181 studio, one- and two- bedroom suites including complimentary Internet access and fully-equipped kitchens. Additional on-property amenities include 1,025 sq. Ft. Of meeting space, state-of-the-art fitness center, 24-hour market, complimentary WiFi in rooms and public areas, and business center with print, copy, scan, and fax services. Along with well-appointed accommodations, guests enjoy complimentary daily hot breakfast and evening social hours (Monday-Wednesday, 6:00pm to 7:30pm). Ideal for extended stays, guest laundry facilities and pet-friendly rooms are available. This Alexandria, VA hotel is conveniently located near two Metro stations, offering easy access to key area businesses and leading downtown Washington, DC destinations. The hotel provides complimentary shuttle service to the Metro and Old Town Alexandria. ... more   less 

Additional Information about Residence Inn Alexandria Old Town South at Carlyle

Address: 2345 Mill Road, Alexandria, VA 22314
Region: United States > Virginia > Alexandria > Eisenhower East
Price Range: ₹ 8,391 - ₹ 18,828 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Alexandria Old Town South at Carlyle 3*
Number of rooms: 181
Reservation Options:
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Also Known As:
Residence Inn Alexandria Old Town South At Carlyle Hotel Alexandria
Hotel Style:
#3 Business Hotel in Alexandria
#10 Family Hotel in Alexandria
#17 Romantic Hotel in Alexandria
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Alexandria Old Town South at Carlyle staff and other travellers.
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Questions? Get answers from Residence Inn Alexandria Old Town South at Carlyle staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can hear the trains going past on one side of hotel.”
 of 5 bubbles STGeorgia, 28 Sep 2016 | Read review
“Make sure to determine if they have cleaned it after dog has been there.”
 of 5 bubbles MichaelTreaveler, 2 Sep 2016 | Read review
“limit the cleaning stuff - the cleaning products have an over powering the smell”
 of 5 bubbles Capetownrio, 31 Aug 2016 | Read review
“go to the top floors for best view!”
 of 5 bubbles lisadO1833HC, 13 Jul 2016 | Read review
“I recommend picking a room with a view of the water or rest of Alexandria.”
 of 5 bubbles C7001FSjoew, 2 Jul 2016 | Read review
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