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Extended Stay America - Washington, D.C. - Alexandria - Landmark

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Traveller (26)
Room & Suite (17)
Dining (2)
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Overview
  • Excellent25%
  • Very good13%
  • Average21%
  • Poor6%
  • Terrible35%
Travellers talk about
“burn marks”(2 reviews)
“easy access”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Non-Smoking Hotel
Suites
Kitchenette
Pets Allowed
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Washington, D.C. - Alexandria - Landmark
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Rooms
10 Jun11 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (131)
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41 - 45 of 128 reviews
Reviewed 5 April 2016

Location:It seems so far away from the city. However with bus connections it takes 30-60 minutes from National Mall with general transportation. (Subway to Pentagon Station and bus to the hotel) If you take 29G -(Annandale) bus from Pentagon Station & Bus Bay it takes...More

Thank Yunus E
Response from Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - LandmarkResponded 13 April 2016

It is so rewarding to read that you had a wonderful stay with us. Thank you for your comments. I truly appreciate your comments regarding our friendly customer service, convenient location, and our comfortable rooms. The staff and I would like to thank you again...More

Reviewed 23 March 2016

This hotel is terrible. I think Fred Flintstone has a more comfortable bed and pillows. No towels in the bathroom, and didn't realize it until after I had taken a shower. It sure is awesome getting back after a long day of work, taking a...More

Thank Scott K
Response from Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - LandmarkResponded 5 April 2016

Your review for our hotel was recently brought to my attention. We strive to provide guests with all the comforts of home, so I am disappointed to hear that we failed to meet your expectations. To uphold our company’s high standards, I will make sure...More

Reviewed 22 March 2016

If you are a non-smoker, DO NOT STAY AT THIS HOTEL. Our supposedly non-smoking room reeked of cigarette smoke, as did the hallways and many public parts of the hotel. Most people who stay there are heavy smokers and it has just over-powered the hotel's...More

Thank jimmaryPortland
Response from Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - LandmarkResponded 28 March 2016

I appreciate you taking the time to write a review of your experience with us. We strive to provide guests with all the comforts of home, so I am disappointed to hear about the smoke odors you experienced. As this hotel’s manager, I can assure...More

Reviewed 19 February 2016 via mobile

What ever you do, don't waste your time, money or sanity staying in this hell hole! My mother and I fly here for me to have surgery at the near by hospital only to end up in a dirty room that reeked of smoke (even...More

Thank Heather M
Response from Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - LandmarkResponded 24 February 2016

I received a copy of your review, and wanted to take a moment to personally respond. I sincerely apologize that your stay was not to our company’s high standards. As this hotel’s manager, I can assure you that I have retrained our staff to ensure...More

Reviewed 5 February 2016

This was a bad experience, the clerk had a heated argument with a customer while I stood there. I felt unsafe. The young man claimed someone stole $500 from him and he wanted to go into the mans room. The clerk said no and he...More

Thank Susan M
Response from Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - LandmarkResponded 18 February 2016

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described is unacceptable, and I sincerely apologize for your experience. Please know that guest safety is our first priority, and I will be taking steps to...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$ 98 - US$ 169 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
Details
Price range
US$ 98 - US$ 169 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Suites
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Traveller (26)
Room & Suite (17)
Dining (2)
Questions & Answers
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Gylmarie12
17 March 2017|
AnswerShow all 3 answers
Response from Urban1026 | Reviewed this property |
I think it is free but not really sure.
0
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Room Tips
"first floor by the side road was nice and quiet"
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"Bad check-in experience, dirty room, and has bedbugs"
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"Free wifi was unable to load web pages, they offer an upgrade to a faster services but I did not do the..."
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"Only way is to check in and find out. Staff sure knows which room is good and bad."
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