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Extended Stay America - Washington, D.C. - Alexandria - Landmark

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Extended Stay America - Washington, D.C. - Alexandria - Landmark
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106 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Washington, D.C. - Alexandria - Landmark
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Showing 104: English reviews
Greenville, South Carolina
Reviewed 22 May 2015

I booked a king, non-smoking room for four nights in May, 2015 I got a room with two double beds that smelled of cigarette smoke. I had the desk clerk come up to the room after checking in and she claimed she couldn't smell the smoke. The next morning another clerk had no other rooms available. The following night we...

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Thank Larry S
Tremont, Illinois
Reviewed 18 May 2015

The front desk clerk, when we first arrived was not very pleasant, we were told that we would be charged for the entire stay upon checking in, which was never told to us before. When (finally) getting to the rooms, we were very disappointed. There was nothing in the kitchen. No dishes, silver wear, coffee pot. Nothing. A completely empty...

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Thank Jami E
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Landmark, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. The situation you described regarding the check-in, service and cleanliness issues you experienced is truly regrettable. We are very sorry for your experience. As this hotel’s manager, I can assure you that I have trained, coached and held our staff accountable to ensure your...

Reviewed 15 May 2015 via mobile

i travel a lot and I stay at hotels but I have to say that I have yet to find a friendlier, nicer, and customer focused representative as I have seen at this location in Alexandria. This is mostly due to the new manager mr Zerbruk. I have been here before and now he had taken over this place has...

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2Thank chinar83
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Landmark, responded to this review

Thank you for taking the time to write a review of your stay. I truly appreciate your comments regarding the service, safety and cleanliness of our hotel. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.

Pasadena, California
Reviewed 21 April 2015

This was the worst experience at a hotel I ever had. The staff was not very friendly. We found bed bugs and they did not seem to concerned about it. Also don't take any food to your room you will have ants coming out of the woodwork. again they were not to concerned about it. . I was not moved...

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Thank dwpas
Spruce Grove
Reviewed 17 April 2015 via mobile

Stayed here April 8 through 12 2015. Non existent front counter help. Won't even call a cab for you.. The "free breakfast" is a joke. A small bed side table in the lobby with coffee some random fruit and some make it your self packages of oatmeal. Not 1 but 2 signs on the 3 foot long table to only...

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1Thank JayMageau
Reviewed 9 April 2015 via mobile

Unsatisfactory.we don't want to stay next time in the same hotel.the staff need training about customer service.The lobby has no couch I sat in the bench outside raining because the two chairs has two guys seating on it.

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Thank john d
Reviewed 14 March 2015

After having a very difficult time with Hotwire and changing my reservation, being told there was nothing they could do to help me, Bruk from Extended Stay of America made my day!!! He answered my call with the best attitude, ready and willing to help me with my trip. He was incredibly friendly and assisted me with my request from...

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Thank Footprints83
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Landmark, responded to this review

Thank you for taking the time to write a review of your stay. I am glad to read that you were pleased with the friendliness of our staff and that we were able to provide you with a great experience. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you...

Waterbury, CT
Reviewed 19 January 2015

Great stay from start to finish. Decent price for the area. It's about 2 miles from Van Dorn Metro station so you can easily take the train into the district, and metro parking is free on weekends. It's a basic hotel but what made it terrific was the friendly staff, especially Zerbruk, who anticipated our needs and made it his...

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1Thank TracieMmm
Doylestown, Pennsylvania
Reviewed 12 January 2015

Down in the Alexandria area for a business trip, and the booking I had for another hotel was never confirmed properly, so I had to do a very fast booking about 24 hours before I departed. Ended up booking a room here, and was happy with the accommodation given the last-minute nature of everything. The room was a bit outdated...

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Thank jwleeiv
Manager_11525, General Manager at Extended Stay America - Washington, D.C. - Alexandria - Landmark, responded to this review

Thank you for telling us about your experience. We are sorry to hear that our grab-and-go breakfast did not meet your expectations; however we are glad you enjoyed your clean room and our convenient location. Each morning we strive to offer a variety of quick breakfast options for our guests that do not have time to cook in their fully...

A TripAdvisor Member
Level Contributor
101 reviews
15 hotel reviews
37 helpful votes
Reviewed 10 January 2015 via mobile

We stayed here during our July 4th and we really enjoyed it. Rooms have fully equipped kitchen and hotel nearby gas station, grocery and restaurants. I would recommend this hotel if you are in budget and don't want to waste money for food outside.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry

Additional Information about Extended Stay America - Washington, D.C. - Alexandria - Landmark

Address: 205 North Breckinridge Place, Alexandria, VA 22312
Region: United States > Virginia > Alexandria
Price Range: ₹ 6,193 - ₹ 9,648 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Washington, D.C. - Alexandria - Landmark 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Extended Stay America Alexandria Hotel Alexandria
Alexandria Extended Stay
Extended Stay Alexandria
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Washington, D.C. - Alexandria - Landmark staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Only way is to check in and find out. Staff sure knows which room is good and bad.”
 of 5 bubbles James_Bond_Not_Not_7, 20 Aug 2016 | Read review
“Be polite & courteous to the staff”
 of 5 bubbles michaelmL2264CC, 3 Aug 2016 | Read review
“Stay elsewhere!”
 of 5 bubbles jimmaryPortland, 22 Mar 2016 | Read review
“Hotel is located in a quiet area, room given sb fine.”
 of 5 bubbles shearb2015, 21 Aug 2015 | Read review
“Great place to stay!”
 of 5 bubbles 134missyc, 3 Jun 2015 | Read review
5 of 5