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Holiday Inn Hotel & Suites Alexandria - Old Town

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Holiday Inn Hotel & Suites Alexandria - Old Town
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465 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Hotel & Suites Alexandria - Old Town
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Showing 448: English reviews
Reviewed 2 April 2015

My parents and I stayed here for five days. I would have provided 4/5 stars had the internet connection been significantly better. We greatly appreciated the consistent and amicable service we received from the shuttle drivers and Alicia, Kay, and the other in-house dining servers!

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Helpful?
1Thank Stay_Cee3
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Alexandria - Old Town, responded to this review

Dear Stay_Cee3, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your nice comment regarding the customer service However, we’re sorry we fell below your expectation regarding the internet service. We will address this concern. I...

Lumberton
Reviewed 29 March 2015

We stayed here for two nights to visit DC and the King Street area. They have a five minute shuttle to take you to King Street. It will take fifteen minutes to walk. The shuttle also takes you Ronald Reagan airport where you can catch a flight or connect with the Metro train. The metro goes to the Smithsonian stop...

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Thank gonefishing85
Virginia Beach, Virginia
Reviewed 28 March 2015

The room and amenities are quite enjoyable. My comments go to the staff. Very friendly and courteous. A highlight for us was the dining experience at the hotel restaurant. The food was exceptional and the service by two of the staff was quite worthy of an additional comment. Bill and Rebekah need to be recognized for their outstanding courtesy and...

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Thank Mark B
Las Vegas, Nevada
Reviewed 26 March 2015

The front desk staff appeared bothered by my check-in. When I got to the room, its phone was out of order and the toilet tank kept refilling every 20 minutes or so. I reported these things in person to the front desk but nothing happened over a two-night stay to correct them. After the first night I asked the housekeepers...

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Helpful?
1Thank Jim O
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Alexandria - Old Town, responded to this review

Dear Jim O, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the room amenities, bathroom condition and customer service which was unacceptable. We will address these concerns. I assure you that the feedback of our hotel will be reviewed...

Belfast, New York
Reviewed 23 March 2015

The workers at the front desk were very polite, specifically Kim and Elsa. Thank you to Alicia and the rest of the servers for the great breakfast, it was really delicious and diverse. The rooms were all very clean and the beds were always made perfectly. Everyone really enjoyed the pool and the workout room because it gave everyone a...

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Thank Christina H
Hamilton, VA
Reviewed 12 March 2015

Background: I stay in a hotel in the DC area once a week. I book these hotels through a hotel discount site. I rarely pay more than $100 before tax. All these hotels are very nice – 3 stars at the minimum. As far as I’m concerned, there are no major differences in any of them. But there are plenty...

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Thank Rewrite
Hotel S, General Manager at Holiday Inn Hotel & Suites Alexandria - Old Town, responded to this review

Dear Rewrite, Thank you for your comments on your experience with us. We appreciate you taking the time to share your experience. It our goal, that all of our guests would have a great overall experience. We regret that your stay was reduced to just a "average" stay. We are glad you chose us but would have preferred your stay...

Maryland
Reviewed 10 March 2015 via mobile

My Boss was very nice to put me up i couldnt get home it was hard for me to check in! They made up for it they gave me a very nice clean @ new room i was Happy! Its very near by the Regan National Airport free Shuttle. Breakfast is not free but it was great I had Ms....

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Helpful?
1Thank Tonya B
Hotel S, General Manager at Holiday Inn Hotel & Suites Alexandria - Old Town, responded to this review

Dear Tonya B Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel. Your comments are very important to us. We really appreciate your name recognition of our staff, we take pride in our ability to serve our guest. We look forward...

Reviewed 9 March 2015 via mobile

The Holiday Inn was our base for visiting Washington DC. It worked out really well. The hotel shuttle took us to the airport Metro, hassle-free. It's an older hotel that had some upgrades with friendly staff.

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Helpful?
Thank ChelseaQC
Hotel S, General Manager at Holiday Inn Hotel & Suites Alexandria - Old Town, responded to this review

Dear ChelseaQC, Thank you for you feedback and comments on your experience at our hotel. It is our pleasure to serve you. We're really happy to know you had a wonderful experience. Glad you enjoyed your visit to our nations’ Capitol, and the convenience of our location for you travel endeavors. We hope you return in the near future to...

Oxford, AL
Reviewed 4 March 2015 via mobile

I don't usually stay in Holiday Inns because I've had varied experiences in the past. This one, though, was really nice! Staff was very friendly. Hotel and rooms were clean. Parking garage under the property. Great location, as we could walk to different restaurants nearby. Room was spacious; would have been great for a family of 3 or 4. Bathroom...

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Helpful?
Thank sayshi2u
Hotel S, General Manager at Holiday Inn Hotel & Suites Alexandria - Old Town, responded to this review

Dear Sayshi2u, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel. Your comments are very important to us. We really appreciate your recognition of our hotel and staff. We take pride in our friendly service to our guest. We're glad we...

Reviewed 2 March 2015

Myself and a colleague recently stayed at the Holiday Inn during a meeting. We checked in late and it went smoothly and efficiently. The greeting staff was friendly and professional. We arrived just as the bar was closing but the bartender, Mr. Bill was very gracious in serving us as well as a couple of other stragglers. He didn't rush...

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Helpful?
Thank Melanie M
Hotel S, General Manager at Holiday Inn Hotel & Suites Alexandria - Old Town, responded to this review

Dear Melanie M, Thank you for the great comments and review of your recent stay with us. It is our utmost pleasure to have served you. We also appreciate the name recognition of our staff. We are glad you found the rooms to be clean and spacious, our staff friendly. It is our goal to provide our guest with a...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Hotel & Suites Alexandria - Old Town is located in the heart of Alexandria, convenient to everything Old Town Alexandria and Washington, DC have to offer. The Potomac River and King Street's entertainment district, restaurants and boutique shopping are just blocks from the hotel. At our pet friendly hotel, we provide complimentary high-speed Internet and shuttle service to Reagan National Airport, Metro and King Street. Experience fine hospitality when you stay at the Holiday Inn. During your stay, dine in Traditions Restaurant and Lounge, featuring the specialties of Alexandria and light American fare. Kids Eat Free (with select rates and accompanied by an adult) in our restaurant and will enjoy our combination indoor/outdoor pool. Famed attractions in the Washington, DC and Alexandria, VA area include the Smithsonian museums, White House, Capitol Building, Mount Vernon, and the numerous monuments and cemeteries. This hotel in Alexandria, VA is also convenient to the Pentagon and Crystal City. Whether you are traveling on business or pleasure, let the Holiday Inn Hotel & Suites Alexandria - Old Town be your home away from home. ... more   less 

Additional Information about Holiday Inn Hotel & Suites Alexandria - Old Town

Address: 625 First St, Alexandria, VA 22314-1511 (Formerly Holiday Inn Hotel & Suites Historic District Alexandria)
Region: United States > Virginia > Alexandria
Price Range: ₹ 8,162 - ₹ 18,267 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Alexandria - Old Town 3*
Number of rooms: 178
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Historic District Alexandria
Holiday Inn Alexandria
Alexandria Holiday Inn
Hotel Style:
#4 Green Hotel in Alexandria
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites Alexandria - Old Town staff and other travellers.
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Questions? Get answers from Holiday Inn Hotel & Suites Alexandria - Old Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you get a true suite with kitchen if that's what you're looking for!”
paulbR5766MM, 17 Feb 2017 | Read review
“We had one of the few first floor rooms and it was nice not having to wait on an elevator.”
N4685CKjohns, 6 Oct 2016 | Read review
“Place is really quiet. Fitness Center and pool are on second floor.”
CPerez820, 12 Sep 2016 | Read review
“Overlooking the courtyard with a balcony”
yellowrider221, 24 Aug 2016 | Read review
“Please ask for everything you need before you arrive - fridge, microwave, etc.”
Gjm1949, 24 Jul 2016 | Read review
5 of 5