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Holiday Inn Hotel & Suites Alexandria - Old Town

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Holiday Inn Hotel & Suites Alexandria - Old Town
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459 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Hotel & Suites Alexandria - Old Town
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Showing 443: English reviews
Alexandria, Virginia
Reviewed 14 April 2015

First the website states the shuttle runs in a 2 mile radius when ask to be taken to training we were told they only go to the airport, the training is to far to walk. The are not any restaurants close the hotel restaurant the food was ok but very limited for for 6 nights. The pizza place in the...

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Helpful?
1Thank Lynne G
Hotel S, General Manager at Holiday Inn Hotel & Suites Alexandria - Old Town, responded to this review

Dear nreigle, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We are glad you found the rooms to be clean and comfortable. Next time we do hope you will experience the bicycles...

Alexandria, Virginia
Reviewed 14 April 2015

Not happy with this hotel at all. On the hotel website it states that they have a shuttle and will take you anywhere within 2 miles. Came down for breakfast this Monday morning, not good either by the way, and asked when we could take the shuttle to our training class, the front desk said they only shuttle to and...

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Helpful?
Thank Dee W
Hotel S, General Manager at Holiday Inn Hotel & Suites Alexandria - Old Town, responded to this review

Dear Dee W, Thank you for taking the time to write your review following your recent stay. We are sorry you were completely disappointed with your overall experience during your stay with us. Please accept our sincerest apologies you were not be completely happy with restaurant, amenities, and the quality of your room. We do offer transportation if it is...

AGS
Reviewed 12 April 2015

We spent a total of 4 nights here, 2 in a suite (which was twice as big as my first apartment) and 2 in a standard room (adequate size). This hotel is pet friendly with a reasonable pet fee (50 $), there are grassy areas all around the hotel (please clean up after your pet), a doggy bag station is...

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Thank cbwms
Manchester, United Kingdom
Reviewed 8 April 2015

We are loving every moment of our time here in Egypt and the staff at the Paradise Inn hotel rated 8.6 are taking care of all of our needs. The hotel was built in 19th century and its beautifully decorated to match that era. If you are looking for class and quality and at the same time want to have...

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Thank Ladan R
Reviewed 6 April 2015

The only good thing about this Hotel is its clean and neat. I had asked for a 2 double bed room that could sleep a family of 4. Normally hotels provide queen size beds at minimum when they say double beds. The double beds here were small full size beds which could sleep not more than 1 person comfortably on...

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1Thank swapnya123
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Alexandria - Old Town, responded to this review

Dear swapnya123, Thank you for choosing to stay with us and taking the time to write a review. We strive to accommodate all of our guests and their needs and we are disappointed that we did not meet your expectations with regards your bed preference. It is certainly not our intent to inconvenience our valued customers, but to instead provide...

Reviewed 2 April 2015

My parents and I stayed here for five days. I would have provided 4/5 stars had the internet connection been significantly better. We greatly appreciated the consistent and amicable service we received from the shuttle drivers and Alicia, Kay, and the other in-house dining servers!

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Helpful?
1Thank Stay_Cee3
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Alexandria - Old Town, responded to this review

Dear Stay_Cee3, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient and for your nice comment regarding the customer service However, we’re sorry we fell below your expectation regarding the internet service. We will address this concern. I...

Lumberton
Reviewed 29 March 2015

We stayed here for two nights to visit DC and the King Street area. They have a five minute shuttle to take you to King Street. It will take fifteen minutes to walk. The shuttle also takes you Ronald Reagan airport where you can catch a flight or connect with the Metro train. The metro goes to the Smithsonian stop...

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Helpful?
Thank gonefishing85
Virginia Beach, Virginia
Reviewed 28 March 2015

The room and amenities are quite enjoyable. My comments go to the staff. Very friendly and courteous. A highlight for us was the dining experience at the hotel restaurant. The food was exceptional and the service by two of the staff was quite worthy of an additional comment. Bill and Rebekah need to be recognized for their outstanding courtesy and...

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Thank Mark B
Las Vegas, Nevada
Reviewed 26 March 2015

The front desk staff appeared bothered by my check-in. When I got to the room, its phone was out of order and the toilet tank kept refilling every 20 minutes or so. I reported these things in person to the front desk but nothing happened over a two-night stay to correct them. After the first night I asked the housekeepers...

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Helpful?
1Thank Jim O
IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Alexandria - Old Town, responded to this review

Dear Jim O, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry we fell below your expectation regarding the room amenities, bathroom condition and customer service which was unacceptable. We will address these concerns. I assure you that the feedback of our hotel will be reviewed...

Belfast, New York
Reviewed 23 March 2015

The workers at the front desk were very polite, specifically Kim and Elsa. Thank you to Alicia and the rest of the servers for the great breakfast, it was really delicious and diverse. The rooms were all very clean and the beds were always made perfectly. Everyone really enjoyed the pool and the workout room because it gave everyone a...

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Helpful?
Thank Christina H

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Hotel & Suites Alexandria - Old Town is located in the heart of Alexandria, convenient to everything Old Town Alexandria and Washington, DC have to offer. The Potomac River and King Street's entertainment district, restaurants and boutique shopping are just blocks from the hotel. At our pet friendly hotel, we provide complimentary high-speed Internet and shuttle service to Reagan National Airport, Metro and King Street. Experience fine hospitality when you stay at the Holiday Inn. During your stay, dine in Traditions Restaurant and Lounge, featuring the specialties of Alexandria and light American fare. Kids Eat Free (with select rates and accompanied by an adult) in our restaurant and will enjoy our combination indoor/outdoor pool. Famed attractions in the Washington, DC and Alexandria, VA area include the Smithsonian museums, White House, Capitol Building, Mount Vernon, and the numerous monuments and cemeteries. This hotel in Alexandria, VA is also convenient to the Pentagon and Crystal City. Whether you are traveling on business or pleasure, let the Holiday Inn Hotel & Suites Alexandria - Old Town be your home away from home. ... more   less 

Additional Information about Holiday Inn Hotel & Suites Alexandria - Old Town

Address: 625 First Street, Alexandria, VA 22314 (Formerly Holiday Inn Hotel & Suites Historic District Alexandria)
Region: United States > Virginia > Alexandria
Price Range: ₹ 6,703 - ₹ 18,635 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Alexandria - Old Town 3*
Number of rooms: 178
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Historic District Alexandria
Holiday Inn Alexandria
Alexandria Holiday Inn
Hotel Style:
#4 Green Hotel in Alexandria
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Hotel & Suites Alexandria - Old Town staff and other travellers.
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Questions? Get answers from Holiday Inn Hotel & Suites Alexandria - Old Town staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you get a true suite with kitchen if that's what you're looking for!”
 of 5 bubbles paulbR5766MM, 17 Feb 2017 | Read review
“We had one of the few first floor rooms and it was nice not having to wait on an elevator.”
 of 5 bubbles N4685CKjohns, 6 Oct 2016 | Read review
“Place is really quiet. Fitness Center and pool are on second floor.”
 of 5 bubbles CPerez820, 12 Sep 2016 | Read review
“Overlooking the courtyard with a balcony”
 of 5 bubbles yellowrider221, 24 Aug 2016 | Read review
“Please ask for everything you need before you arrive - fridge, microwave, etc.”
 of 5 bubbles Gjm1949, 24 Jul 2016 | Read review
5 of 5