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Renaissance Austin Hotel

Expedia.comUS$ 229*
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#51 of 201 Hotels in Austin
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Renaissance Austin Hotel
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832 Reviews from our TripAdvisor Community

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There are newer reviews for Renaissance Austin Hotel
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Showing 809: English reviews
Dallas, Texas
Reviewed 21 July 2015

We pulled into the parking area near the hotel and it was pretty dark. Valet wasn't out, so we brought our things into the hotel ourselves. There are two huge (2 story?) lamps in front of the building. Seemed a bit odd. They had mint and thyme "spa" water waiting for us which was really nice. Lexi at the front...

Thank H2sMom
Boston, Massachusetts
Reviewed 19 July 2015

Renaissance is clearly the nicest hotel in the area but it really falls short in a number of areas Pros: nice lobby; very decent fitness center (with pool); beds are comfortable, rooms are spacious; glad to have coffee maker in room; front desk offered a bottle of water at check in and fruit flavored water near by (but no free...

Thank RS L
Mike K, Manager at Renaissance Austin Hotel, responded to this review

Thank you for taking the time to share your feedback regarding your stay. I apologize that your experience did not meet the high standards that we set for every guest. I have shared this feedback with our teams and we will use this as an opportunity to improve.

Houston, Texas
Reviewed 14 July 2015

Staying for a week had it's perks. Sarah in the Front Desk was helpful and beyond. Gregory Brown had the best customer service and a smile all the time. Colleen H helped us with a Wedding event , she was very good made sure all of our plans came thru. The Junior Suite was large had 3 TV's you can...

Thank Ann M
Plano, Texas
Reviewed 11 July 2015

I was visiting the hotel for business a few weeks ago. I really enjoyed my stay in the hotel. Very close to my meeting locations. Nice staffs in the concierge. Thanks Karyn for your great service. Try Happy Hour in Eddie V's Prime Seafood which is located in 1 min drive. I will definitely go back to the hotel.

Thank daehee8
Southlake, Texas
Reviewed 8 July 2015

Check in was professional and efficient, many bell staff to help if needed. Self parking was free but a little confusing as they first directed us to park in the open air parking lot; only upon walking back to hotel did we see the garage and ask if we could park in there (severe weather that weekend) and they said,...

New Orleans, Louisiana
Reviewed 8 July 2015

I was visiting this hotel in consideration for a conference in 2018. The location of the hotel is great in NW Austin. There are lots of restaurants close by within walking distance, with the hotel located in the Arboretum. There is plenty of FREE parking next to the hotel and in the garage next to the hotel. There is a...

Thank markichaus
Trophy Club, Texas
Reviewed 8 July 2015

I arrived at this hotel and couldn't even hear the desk clerk due to jackhammering. Imagine the sounds, smells and dust inside a floor to ceiling ATRIUM-style hotel under construction. No indication anywhere online that this hotel was having work done, but the front desk had a letter from the ENGINEERING department (explaining the construction would continue all day, every...

Thank SojournerFromTX
Rob G, General Manager at Renaissance Austin Hotel, responded to this review

Thank you for taking the time to share your recent experience at the Renaissance Austin Hotel with us. I hope that you received the correspondence from our Front Office Supervisor that was sent in regards to your concerns. If for some reason you did not receive it, please contact the hotel directly at 512-343-2626. I hope you will consider the...

Reviewed 6 July 2015

Hotel is beautiful, staff is helpful, but the restaurant in the center of the hotel is under construction till August. The jack hammer noise will be very loud during the day. You have to leave to enjoy breakfast or lunch. The noise is too loud.

Thank Edward C
Rob G, General Manager at Renaissance Austin Hotel, responded to this review

Thank you for taking the time to share your recent experience at the Renaissance Austin Hotel with us. I am very sorry our current appearance was not what you had anticipated. We strive to maintain the highest standards, not only in service, but also with regards to maintaining the overall look and feel of the hotel. Unfortunately, this sometimes requires...

Boca Raton, Florida
Reviewed 2 July 2015

The Renaissance Austin was a rather odd mix of excellent and effective service from all the hotel personnel while having relatively few amenities to offer guests. Sorry, but that's the way it was. I was at the Hotel for a meeting lasting 5 days in late May-1 June. The hotel was way out in the middle of nowhere in North...

1Thank Joseph C
Brisbane, Australia
Reviewed 1 July 2015

I attended a conference at the Renaissance in May (did a review back then but didn't seem to get posted for some reason). I can't recommend this Hotel highly enough. The friendly staff really make your stay an enjoyable one. In particular Lexi, Sarah, Kim, Pooja & the other girls at the Reception who go out of their way to...

Thank Steve H

295 photos of this hotel

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04/06/2017 05/06/2017
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  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
No photo provided
Cuisines: Delicatessen
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Breakfast Available

Additional Information about Renaissance Austin Hotel

Address: 9721 Arboretum Blvd, Austin, TX 78759-6316
Region: United States > Texas > Austin
Price Range: ₹ 11,046 - ₹ 22,867 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Renaissance Austin Hotel 4*
Number of rooms: 433
Reservation Options:
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Also Known As:
Austin Renaissance
Hotel Style:
#20 Luxury Hotel in Austin
#42 Romantic Hotel in Austin
#44 Family Hotel in Austin
#56 Business Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Renaissance Austin Hotel staff and other travellers.
6 questions
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Questions? Get answers from Renaissance Austin Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms are position with a great view”
287donaldc, 22 May 2017 | Read review
“Great banquet location”
brianlL9797FO, 1 May 2017 | Read review
“Ask for a room on the back side of the hotel that faces a greenbelt - beautiful views! The corner suites are large and comfortable.”
139jonic, 27 Apr 2017 | Read review
“Ask for a room with windows that face outside so you can get a better view”
AverySLC, 15 Apr 2017 | Read review
“Had a standard king room, which worked well.”
759revt, 13 Apr 2017 | Read review
5 of 5
US$ 229* /night
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CancelonUS$ 271
Renaissance HotelsUS$ 229
TravelocityUS$ 229
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Prices are for 1 room, 2 adults
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