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Crowne Plaza Austin

Hotels.comUS$ 126*
View Deal
#28 of 200 Hotels in Austin
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 163*
US$ 126*
US$ 163*
US$ 125*
US$ 163*
US$ 125*
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Crowne Plaza Austin
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1,182 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Austin
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Showing 1,174: English reviews
Reviewed 26 May 2015 via mobile

Great hotel with convenient location. Everything met or exceeded our expectations. The bathroom is small but other than that small issue the hotel is superb. For some reason we were upgraded to the concierge floor at no no cost.

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Helpful?
Thank TracienKent
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for taking the time to share your feedback about your recent stay with us. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. It is great to know you appreciated our staff. They do all they can to care for our guests. Please...

Annapolis, Maryland
Reviewed 26 May 2015 via mobile

Stayed here over the years for work. A lot of the rooms have been remodeled. If you get a room that stinks the staff is very helpful in getting you another room if they are not full. Pool area is nice as well as exercise room. Restaurant for lunch was good. Overall good value.

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Helpful?
Thank dottopilot
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for your review and for reminding other guests to report any problems they may have. Our staff is trained to handle most problems but can only do so if they are informed of the problem. I appreciate the fact that you have chosen our hotel. We look forward to serving you again soon. Randy Brunnemann General Manager

Longview, Texas
Reviewed 26 May 2015

The Crown Plaza Austin was rated 3 1/2 stars but it struggles to live in this realm. I asked the front desk staff for a room with 2 beds since there was 3 of us. They smiled and sent us up to a room with one double bed. We all had to pile in the elevator, with a gorgeous view...

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Helpful?
Thank crystalgable
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Your review was very surprising to me. We strive to provide only the very best service to our guests and it appears we failed to do that for you. The incidents you described are not typical of our Engineering Department (hot tub) or our Housekeeping Department (room) and I assure you I will speak with the Chief Engineer, the Engineer...

Spring, Texas
Reviewed 26 May 2015

I want to commend the folks at the lounge. Miguel, Sydney, Destiny, They do a great job and are top notch. They go out of their way to make everyone feel at home!! The food is great also. Its the best lounge of any hotel I stay in any where in Texas.

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Helpful?
Thank ittybity
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Our Bar is getting great review lately mostly because of Miguel, Destiny, and Sydney. They are excellent representatives of our hotel and they all provide outstanding guest service. I'm glad you enjoyed your time there. They look forward to seeing you again very soon. Randy Brunnemann General Manager

McAllen, Texas
Reviewed 25 May 2015

I am traveling to Austin for business on two weekends in a row. Now being at the end of my first stay, I am thrilled to have another opportunity to return at the Crowne Plaza next weekend. The hotel is well located, although not downtown, and offers wonderful amenities. Most important, though, it features a wonderful staff. I was met...

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Helpful?
1Thank DaveSads
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for your comments about my staff. I will find a prominent place to post it so all can read. We all hope to see you again very soon. Randy Brunnemann General Manager

Fort Worth, Texas
Reviewed 24 May 2015 via mobile

Got a room to visit for UT Graduation. Excellent stay, very friendly people and the location was sufficient for what we needed. I am an IHG rewards person and was not disappointed. Will come back again.

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Helpful?
Thank Joseph M
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Dear Valued Guest, Thank you for taking the time to review our hotel. We value you as an IHG Rewards member and I am very pleased our hotel met your expectations. I hope you will continue to choose us when you are in Austin. Randy Brunnemann General Manager

Austin, Texas
Reviewed 23 May 2015

I brought a school group here and was very impressed with the ease of getting around the property with my bus. After parking for the night Miguel and Rickey were very helpful by allowing myself and a coworker to sit in a closed area to work on our paperwork. I really appreciate their help to let us to sit where...

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Helpful?
1Thank JEMayhall
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for your review of our hotel. I hope your stay with us was a success. I hope you will continue to choose the Crowne Plaza - Austin. We look forward to serving you soon! Randy Brunnemqann General Manaqger

Boulder Creek, California
Reviewed 23 May 2015

Good central location.Overall the building structure is aging, nonetheless it's a good value in the price range. Staff tries very hard. Dining room and bar ran extremely well by Richard and bartender Sydney and colleagues are outstanding...16 oz Rib Eye was very good, so much that I had consecutive nights...Other food looked good from what saw. I'll continue to return...

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Helpful?
Thank Dan H
Randy B, General Manager at Crowne Plaza Austin, responded to this review

I'm very pleased you enjoyed your stay and enjoyed the service provided by the Food & Beverage team. I hope you will return soon. Thank you for your review as well. Randy Brunnemann General Manager

Texas
Reviewed 22 May 2015

I stayed here with a Co-worker on a business trip. I am thankful we only had to stay 2 nights. When we walked into the lobby I thought it was going to be a nice room. WRONG! The room was so dark even with all the lights on in the room. And the room was so small we had to...

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Helpful?
1Thank Lynn_484
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for taking the time to share your feedback about your recent stay with us. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. It is great to know you appreciated our staff. Please accept our apologies that on this occasion we fell short...

Round Rock, Texas
Reviewed 21 May 2015

i stayed at the crowne plaza with a buddy of mine and man when we got there we got checked in by an amazing dude name led he was funny and made my check in experience the best. thanks little buddy for the room and making a stay nice and fun.you rock also your staff.

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Helpful?
1Thank 954karigg
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Led will be so proud to read your comments and I thank you for taking note of his service skills. Thank you for choosing the Crowne Plaza - Austin. We look forward to serving you again soon! Randy Brunnemann General Manager

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located at the Crossroads of the Capitol City minutes from Downtown Austin and the Texas State Capitol, guests appreciate our dedication in ensuring each stay is enjoyable. Our convenient central location at I-35 & Hwy 290 provides easy access to the area s top corporate centers & major attractions. Super Shuttle offers transportation to Austin-Bergstrom International Airport (AUS). Relax in one of 293 newly renovated guest rooms featuring the Crowne Plaza Sleep Advantage . The executive floor, with private elevator key access, offers upgraded amenities and an executive lounge serving breakfast, and beer & wine each weekday. Complimentary wireless high-speed Internet in all guest rooms, lobby, and business center make it easy to catch up on those last minute e-mails. Workouts in the fitness center are convenient with 24-hour guest key access, and afterwards enjoy a refreshing dip in our outdoor pool or Jacuzzi. Guests enjoy breakfast, lunch, and dinner at Crossroads Grille, and then also enjoy your favorite beverage in Crossroads Lounge. With one of the largest ballrooms in the area, the Crowne Plaza is The Place to Meet offering 12,000 square feet of event space. Area Businesses: Dell, Applied Materials, Samsung, Dell Children s Hospital, IBM, Intel, Siemens, & University of Texas. Area Attractions: 6th Street, Warehouse District, UT, Austin Convention Center, Barton Springs, LBJ Presidential Library, Arboretum, Round Rock AAA baseball team and Disch Falk Field. ... more   less 

Additional Information about Crowne Plaza Austin

Address: 6121 N Interstate 35, Austin, TX 78752-3801
Region: United States > Texas > Austin
Price Range: ₹ 7,669 - ₹ 14,306 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Austin 3.5*
Number of rooms: 293
Reservation Options:
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Also Known As:
Crowne Plaza Austin Hotel Austin
Austin Crowne Plaza
Hotel Style:
#15 Business Hotel in Austin
#34 Family Hotel in Austin
#43 Romantic Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Austin staff and other travellers.
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Questions? Get answers from Crowne Plaza Austin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Talk to John at the front desk!”
chrishQ6533GX, 19 Apr 2017 | Read review
“I stay on the executive level which is very accomdating”
Chapel12361, 13 Apr 2017 | Read review
“Good rooms a little bit older but very clean”
C6773TDrickm, 24 Mar 2017 | Read review
“Ground floors have access to the hotel grounds and patio furniture directly outside the room.”
melodiec504, 28 Feb 2017 | Read review
“7th floor is very quite”
ittybity, 24 Feb 2017 | Read review
5 of 5
Hotels.com
US$ 126* /night
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Expedia.comUS$ 125
CrownePlaza.comUS$ 125
TripAdvisorUS$ 125
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Prices are for 1 room, 2 adults
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