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Crowne Plaza Austin

Expedia.comUS$ 115*
View Deal
#27 of 201 Hotels in Austin
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 241*
US$ 115*
US$ 241*
US$ 115*
US$ 241*
US$ 115*
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Crowne Plaza Austin
Crowne Plaza Austin
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1,200 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Austin
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Showing 1,192: English reviews
Reviewed 28 July 2015 via mobile

My friends booked this hotel for a girls weekend in Austin, and the trip was so worth it! All three of us shared a double bed suite, it was spacious and nice. After checking in quickly Friday evening with the front desk employees we were ready to start relaxing and having fun. The best part about this hotel is the...

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Helpful?
Thank Heather L
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for your review and for recognizing Destiny! I know she will be pleased to hear her guest service was appreciated. Thank you for choosing the Crowne Plaza Austin. We hope you will continue to choose us whenever you are in Austin. Randy Brunnemann General Manager

Pasadena, California
Reviewed 25 July 2015

We came for a three-night stay, and were pleasantly surprised to be upgraded to a suite by Carlos when we checked in! The room was spacious, clean and comfortable. I've never stayed anywhere that provided a bedtime relaxation/aromatherapy pack, so that was really nice, too. It's next to Pappadeaux's restaurant, which we also enjoyed a lot, so that's another plus!...

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Helpful?
Thank Kathleen A
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for your comments! I am glad that you had an enjoyable stay. Carlos is definitely a bonus to our hotel. I am happy to hear you found our property valuable and will return. We appreciate your recommendation. Randy Brunnemann General Manager

Pasadena, California
Reviewed 25 July 2015

We were there on a group rate for an event my friends were putting on at the hotel. So we got a good rate on the room, and they even upgraded us to a small suite for no extra charge. The meeting rooms were nice for the event, and they were good enough to put up a sign in the...

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Helpful?
Thank Stan S
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you so much for your comments in regards to your stay. I'm pleased our services were what you expected. We take great pride in meeting all our guests expectations and we hope that you will consider us for your next visit to Austin. Randy Brunnemann General Manager

Reviewed 24 July 2015 via mobile

Pros: Employees are wonderful (especially Penny), breakfast buffet is above average, hotel is in a convenient location walking distance from a few great restaurants across the highway from many other things, security onsite. Cons: internet is crappie, no microwave in the room, bedding and pillows are not comfortable, hallways can be hot, the a/c at 71 degrees will make you...

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Thank KAT C
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for your candid comments. I can assure you we take your review seriously and we are continually working on ways to make our hotel the best. We hope you will visit us again. I can assure you we will find a way to meet your expectations. We hope to see you again very soon. Randy Brunnemann General Manager

Reviewed 24 July 2015 via mobile

In Austin for a week on business. Had no idea where to stay, casually browsed the hotels near the office that I would be working in for the week. Crown Plaza caught my eye because of the restaurant and bar onsite, rated highly by many reviews. Boy are those reviews correct! The restaurant offers excellent specials including locale dishes. I...

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Helpful?
Thank Ronna E
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for your comments! I am glad that you had an enjoyable stay. Sydney is definitely an excellent ambassador for our hotel and I am also happy to hear that Richard was able to assist you. and that you found our property valuable and will return. We appreciate your review and recommendation and look forward to your quick return....

Reviewed 22 July 2015

Came in for 1 night of business, was upgraded to 7th floor. great staff. brought my boys since they are off for the summer and the pool was great, clean, and the water was perfect . Laura at the executive lounge was awesome

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Helpful?
Thank Daniel R
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for your kind words. I'll make sure Laura reads them. She will be happy to know her efforts are appreciated. Thank you for choosing our hotel. We look forward to serving you again soon! Randy Brunnemann General Manager

Reviewed 22 July 2015

My check-in was handled by Stephanie and Penny. These two employees were exceptional in their genuine concern for my comfort and satisfaction. Stephanie and Penny’s high standard of customer care set the tone for the remainder of my hotel experience. My room was all that I hope for in a stay—comfortable and clean with attention to detail from soft and...

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Helpful?
Thank Joyce D
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for sharing your comments. I appreciate your loyalty and I am pleased to hear that you had an excellent stay. I will share your praise with Stephanie and Penny. Thank you again for choosing the Crowne Plaza Austin. Randy Brunnemann General Manager

Brooklyn, New York
Reviewed 22 July 2015

Although this is an older hotel, it does have lots of charm. The service from the front desk, to the lounge, made the entire stay pretty great. Carlos and Cynthia at check in were very pleasant, and Destiny in the bar was on top of her game. My friend and I found the pool to be small, but it was...

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Helpful?
Thank MS212312
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for your review and for choosing the Crowne Plaza Austin. I am very pleased we were able to exceed your expectations. Our staff is very proud of our hotel and treats our guests with the best service possible. I will be sure to let both Cynthia and Carlos know that you appreciated their efforts. We hope you will...

Oxford, Michigan
Reviewed 21 July 2015

All of the staff especially ROy were extremely helpful. If you needed a great restaurant, entertainment or shopping just ask Roy and he will guide you in the proper direction. He always had a smile on his face and made you feel comfortable and at home. In addition, all the staff were pleasant and welcoming every day we were there....

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Helpful?
Thank Michelle D
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you so very much for your review of our hotel. Roy continually receives kudos for the outstanding service he provides to our guests. I'm very pleased he was able to meet your expectations and that he served you so well. We hope you will continue to choose the Crowne Plaza each and every time you're in Austin. Randy Brunnemann...

Reviewed 21 July 2015

I booked the Crown Plaza for a training session for 25 people and both the hotel staff and the catering staff bent over backwards to make everything the way we wanted. Enjoyed the stay and we will come back for sure.

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Helpful?
Thank Michael H
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for your review and for recognizing our associates. I know they will be pleased to hear their guest service is appreciated. Thank you for choosing our hotel. We hope you will continue to choose us whenever you are in Austin. Randy Brunnemann General Manager

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located at the Crossroads of the Capitol City minutes from Downtown Austin and the Texas State Capitol, guests appreciate our dedication in ensuring each stay is enjoyable. Our convenient central location at I-35 & Hwy 290 provides easy access to the area s top corporate centers & major attractions. Super Shuttle offers transportation to Austin-Bergstrom International Airport (AUS). Relax in one of 293 newly renovated guest rooms featuring the Crowne Plaza Sleep Advantage . The executive floor, with private elevator key access, offers upgraded amenities and an executive lounge serving breakfast, and beer & wine each weekday. Complimentary wireless high-speed Internet in all guest rooms, lobby, and business center make it easy to catch up on those last minute e-mails. Workouts in the fitness center are convenient with 24-hour guest key access, and afterwards enjoy a refreshing dip in our outdoor pool or Jacuzzi. Guests enjoy breakfast, lunch, and dinner at Crossroads Grille, and then also enjoy your favorite beverage in Crossroads Lounge. With one of the largest ballrooms in the area, the Crowne Plaza is The Place to Meet offering 12,000 square feet of event space. Area Businesses: Dell, Applied Materials, Samsung, Dell Children s Hospital, IBM, Intel, Siemens, & University of Texas. Area Attractions: 6th Street, Warehouse District, UT, Austin Convention Center, Barton Springs, LBJ Presidential Library, Arboretum, Round Rock AAA baseball team and Disch Falk Field. ... more   less 

Additional Information about Crowne Plaza Austin

Address: 6121 N Interstate 35, Austin, TX 78752-3801
Region: United States > Texas > Austin
Price Range: ₹ 7,951 - ₹ 13,963 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Austin 3.5*
Number of rooms: 293
Reservation Options:
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Also Known As:
Crowne Plaza Austin Hotel Austin
Austin Crowne Plaza
Hotel Style:
#15 Business Hotel in Austin
#18 Best Value Hotel in Austin
#34 Family Hotel in Austin
#43 Romantic Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Austin staff and other travellers.
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Questions? Get answers from Crowne Plaza Austin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get the Executive Floor Upgrade (Floor 7). The Lounge offers breakfast and an evening cocktail hour.”
704mikef, 22 May 2017 | Read review
“Some first floor rooms have patios - poolside”
rathrbesailin, 13 May 2017 | Read review
“Junior Suites are very good.”
165janettem, 5 May 2017 | Read review
“Get the rooms off the freeway”
melissacL4561UM, 2 May 2017 | Read review
“Talk to John at the front desk!”
chrishQ6533GX, 19 Apr 2017 | Read review
5 of 5
Expedia.com
US$ 115* /night
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Booking.comUS$ 115
CrownePlaza.comUS$ 115
AMOMAUS$ 241
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Prices are for 1 room, 2 adults
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