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Everyone was pleasant and the accommodation was clean and good.
The best impression was made by Roy our concierge / bell,He was very helpful and courteous. I was well pleased with his service, and will look for him when I return to Austin. Thanks Roy.
You never really know what to expect from a front desk hotel staff. But after my colleague and I drove 5 hours and already hanging on to thin line, CHARLES L. gave us refund energy!!!! Great service, great energy, OUTSTANDING REPRESENTATION OF GREAT CUSTOMER SERVICE!!!!...More
Our best venue for events . Very professional and spacious . Staff always attentive and great food for the show guests . We have been here three years in a row . Perfect location for clients to come as its off the highways . I...More
I stay here quite often for business and the staff is always very helpful and accommodating! On this trip Justin was especially helpful when I checked in. It was almost 11 PM and I had just driven 3 hours. I had a special request and...More
Response from Randy B, General Manager at Crowne Plaza AustinResponded 31 March 2016
Thank you for your wonderful review. I'm very pleased Justin was able to help make your trip successful. We all look forward to your next trip to our hotel. Thank you again.
I have stayed here several times over the past few months. The common area could use updating but it is clean and comfortable. The rooms are standard but a good size and include a mini-fridge and plenty of places to plug in chargers, etc. I...More
Thank Andrew I
Response from Randy B, General Manager at Crowne Plaza AustinResponded 25 March 2016
Thank you for taking the time to write a review regarding your recent stay. I am really pleased that you have enjoyed our hotel enough to continue staying with us. We are in the process of beginning our renovation and I am confident our new...More