We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Crowne Plaza Austin

Booking.comUS$ 136*
View Deal
#27 of 201 Hotels in Austin
Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$ 177*
US$ 136*
US$ 177*
US$ 136*
US$ 177*
US$ 136*
Compare best prices from top travel sites
and 11 more sites!
Professional photos
Crowne Plaza Austin
Crowne Plaza Austin
Panoramas (10)
View Map
{"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

1,199 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Crowne Plaza Austin
See the most recent reviews
Showing 1,191: English reviews
Reviewed 12 September 2015 via mobile

I've stayed in many affordable hotels, and I have to put this one at the top of my list. All the amenities and facilities you could want including pool, hot tub, workout room, restaurant, easy access location, parking, bell hop on staff, restaurant and room service. The entire staff is welcoming, professional and courteous. Check-in was very quick and easy,...

 Report
Helpful?
Thank moonstonediva
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for your review and for choosing the Crowne Plaza Austin. I am very pleased we were able to exceed your expectations. Our staff is very proud of our hotel and treat our guests with the best service possible. I hope you will continue to choose the Crowne Plaza and we all look forward to serving you again in...

Reviewed 10 September 2015 via mobile

After a very long day, a helpful and friendly staff started this stay out wonderfully. From the front desk staff at check-in, to team member Rickey who kindly helped with my luggage, to the staff in Crossroads...all provided kind, customer service. Thank you!

 Report
Helpful?
1Thank George G
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for your kind words. I'm very pleased our staff was able to help turn your day around. They will be pleased to hear their efforts are being noticed. We hope to see you again very soon!! Randy Brunnemann General Manager

Dallas, Texas
Reviewed 9 September 2015

Crowne Plaza is usually a good choice, but this location left me a little disappointed. It wasn't bad, it just wasn't what I was used to from Crowne Plaza. Rooms where clean, but the bath room was very small. I come to Austin for a personal trip to see an artist perform and will return next year. I probably will...

 Report
Helpful?
Thank Frisco_Terry
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I’m sorry you received service which was unacceptable. I appreciate your feedback as this is our best resource for improving guest services. We hope you give us a chance in the future to show you how great our hotel...

Reviewed 6 September 2015 via mobile

My girlfriend and I wanted to get away from San Antonio for the night so we decided to go to Austin. We made a reservation for our room and the front desk (Priscilla) was very welcoming. We asked her about the shuttle to get to downtown to have a few cocktails and she was very nice and gave us some...

 Report
Helpful?
Thank BRITTNEY N
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you so very much for your review of our hotel. Ricky continually receive kudos for the outstanding service he provides to our guests. I'm very pleased he was were able to meet your expectations and that he served you so well. We hope you will continue to choose the Crowne Plaza each and every time you're in Austin. Randy...

Austin, Texas
Reviewed 4 September 2015

Great hotel and excellent service from the club level concierge, Alison Long. Very helpful in helping me plan my current and future visit. Gave me tips on what good hiking areas there were within an hour of Austin.

 Report
Helpful?
Thank James J
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for your comments! I am glad that you had an enjoyable stay. Allison is definitely a bonus and I am happy to hear you found her suggestions valuable and will return. Thank you for choosing the Crowne Plaza Austin. We look forward to your next visit. Randy Brunnemann General Manager

rshkj
Reviewed 26 August 2015

The rooms are nice and big and the beds are comfortable. I stayed on the back side, Quite, but no view. The staff was very nice and helpful. They sent a plate of cookies to my room, they were very good, the breakfast buffet is also very good. The food in the bar was excellent and the bartender, Patrick, was...

 Report
Helpful?
1Thank rshkj
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for your review and for choosing the Crowne Plaza Austin. I am very pleased we were able to exceed your expectations. Our staff is very proud of our hotel and treat our guests with the best service possible. I will be sure to let Patrick know that you noticed their efforts. We hope you will continue to choose...

Reviewed 26 August 2015

My church was celebrating it's anniversary on August 22nd and since we do not yet have our own location someone suggested for us to speak with DeAnna to set it up at the Crowne Plaza Austin. I think that it was the best idea from the beginning. DeAnna was an absolute doll and wonderful to work with. She helped set...

 Report
Helpful?
Thank Amber D
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for sharing your comments and awarding us five stars. We appreciate your loyalty. I am also very pleased to hear that you had an excellent stay and that you received excellent service, especially from DeAnna and Ryan. I will share your praise with them and the rest of our staff. We eagerly look forward to your return. Randy...

Reviewed 21 August 2015

I stayed at the Crowne Plaza for almost two months and, after heading home for a week, will be back for another two months here. It's beginning to feel like home and the staff has made me welcome. Cinthia the manager accommodated me with some special requests. Roy, the friendliest of a friendly group of concierge people always went out...

 Report
Helpful?
Thank T.W. T
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for your review and for recognizing some of our associates. I know they will be pleased to hear their guest service is appreciated. Thank you for choosing our hotel. We hope you will continue to choose us whenever you are in Austin. Randy Brunnemann General Manager

Houston, Texas, United States
Reviewed 21 August 2015

I recently stayed at the crown plaza for work in Austin. I had to be at the convention center at 7am and could not get an Uber. So, I asked Penny upfront and she mentioned that the shuttle could take me. They also offered to pick me up which was awesome! After a long 12 hr day, Shaka so kindly...

 Report
Helpful?
Thank Jessie S
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for your review and for choosing the Crowne Plaza Austin. I am very pleased we were able to exceed your expectations. Our staff is very proud of our hotel and treat our guests with the best service possible. I will be sure to let both Shaka and Penny know that you noticed their efforts. We hope you will...

Lewisville, Texas
Reviewed 20 August 2015

I love staying here. Veronica at the front desk, and Sydney in the lounge really know how to take care of people. They make my stay more enjoyable, as I spend time away from my family for business. I don't stay anywhere else in Austin when I'm there for this reason.

 Report
Helpful?
Thank Michael T
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you so very much for your review of our hotel. Veronica and Sydney continually receive kudos for the outstanding service they provide to our guests. I'm very pleased they were able to meet your expectations and that they served you so well. We hope you will continue to choose the Crowne Plaza each and every time you're in Austin....

295 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (100)
Viewed
Room/Suite (33)
Viewed
Hotel & Grounds (8)
Viewed
Bathroom (12)
Viewed
Pool/Beach Area (2)
Viewed
Dining (5)
Viewed
View from Room (2)
Viewed
Other (38)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (147)
Viewed
Amenities (21)
Viewed
King Room (16)
Viewed
Pool (19)
Viewed
Dining (33)
Viewed
The Hotel (34)
Viewed
Two Double Beds (24)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (48)
Viewed
Room/Suite (14)
Viewed
Pool/Beach Area (5)
Viewed
Business Centre/Function Rooms (6)
Viewed
Dining (5)
Viewed
Hotel & Grounds (10)
Viewed
Bathroom (1)
Viewed
Other (7)
04/06/2017 05/06/2017
Hotels you might also like...
Travellers also viewed these Austin hotels
Wyndham Garden Austin
#55 of 201 in Austin
1,493 reviews
Show Prices
Show Prices
Show Prices
St. Johns
Drury Inn & Suites Austin North
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located at the Crossroads of the Capitol City minutes from Downtown Austin and the Texas State Capitol, guests appreciate our dedication in ensuring each stay is enjoyable. Our convenient central location at I-35 & Hwy 290 provides easy access to the area s top corporate centers & major attractions. Super Shuttle offers transportation to Austin-Bergstrom International Airport (AUS). Relax in one of 293 newly renovated guest rooms featuring the Crowne Plaza Sleep Advantage . The executive floor, with private elevator key access, offers upgraded amenities and an executive lounge serving breakfast, and beer & wine each weekday. Complimentary wireless high-speed Internet in all guest rooms, lobby, and business center make it easy to catch up on those last minute e-mails. Workouts in the fitness center are convenient with 24-hour guest key access, and afterwards enjoy a refreshing dip in our outdoor pool or Jacuzzi. Guests enjoy breakfast, lunch, and dinner at Crossroads Grille, and then also enjoy your favorite beverage in Crossroads Lounge. With one of the largest ballrooms in the area, the Crowne Plaza is The Place to Meet offering 12,000 square feet of event space. Area Businesses: Dell, Applied Materials, Samsung, Dell Children s Hospital, IBM, Intel, Siemens, & University of Texas. Area Attractions: 6th Street, Warehouse District, UT, Austin Convention Center, Barton Springs, LBJ Presidential Library, Arboretum, Round Rock AAA baseball team and Disch Falk Field. ... more   less 

Additional Information about Crowne Plaza Austin

Address: 6121 N Interstate 35, Austin, TX 78752-3801
Region: United States > Texas > Austin
Price Range: ₹ 7,951 - ₹ 13,963 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Austin 3.5*
Number of rooms: 293
Reservation Options:
TripAdvisor is proud to partner with Booking.com, IHG, Priceline, Travelocity, Hotels.com, Hotwire, Expedia, Cancelon, Cheap Tickets, TripOnline SA, getaroom.com, HotelQuickly, HotelsClick and HRS so you can book your Crowne Plaza Austin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Crowne Plaza Austin Hotel Austin
Austin Crowne Plaza
Hotel Style:
#15 Business Hotel in Austin
#16 Best Value Hotel in Austin
#34 Family Hotel in Austin
#43 Romantic Hotel in Austin
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Austin staff and other travellers.
7 questions
Ask a question
Chicago, Illinois
over a year ago
Cuenca, Ecuador
over a year ago
Orlando, Florida

See all questions (7)

Questions? Get answers from Crowne Plaza Austin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Some first floor rooms have patios - poolside”
rathrbesailin, 13 May 2017 | Read review
“Junior Suites are very good.”
165janettem, 5 May 2017 | Read review
“Get the rooms off the freeway”
melissacL4561UM, 2 May 2017 | Read review
“Talk to John at the front desk!”
chrishQ6533GX, 19 Apr 2017 | Read review
“I stay on the executive level which is very accomdating”
Chapel12361, 13 Apr 2017 | Read review
5 of 5
Booking.com
US$ 136* /night
View Deal
CrownePlaza.comUS$ 136
TravelocityUS$ 136
HotelQuicklyUS$ 177
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates