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Crowne Plaza Austin

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Traveller (118)
Room & Suite (109)
Dining (43)
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Overview
  • Excellent56%
  • Very good25%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“front desk”(248 reviews)
“shuttle driver”(16 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,334)
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72
51
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All reviewsfront deskthe executive loungeshuttle drivergreat customer servicethe entire staffsmoking roombusiness centerwandaconciergeohanadowntownconferencehighway
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331 - 335 of 1,324 reviews
Reviewed 6 June 2016 via mobile

The manager, Ryan was amazing! Thank you for the great hospitality. He was very professional and helped make our stay a success. I love management who cares about their guests. We will definitely be back. Well, done sir!

Thank mocha_mayra
Response from Randy B, General Manager at Crowne Plaza AustinResponded 7 June 2016

Thank you for your review and for recognizing Ryan. I know he will be pleased to hear his guest service is appreciated. Thank you for choosing our hotel. We hope you will continue to choose us whenever you are in Austin. Randy Brunnemann General Manager

Reviewed 4 June 2016 via mobile

Excellent venue to have a wedding reception in ballroom , plus a hospitality room for family and friends and wedding party for fun and games. Hotel staff was magnificent, from Front desk personnel to Food servers at reception. Event planner at hotel, Deanna was magnificent...More

Thank marlons436
Reviewed 3 June 2016 via mobile

My review of this property a year ago was higher. This year, the air conditioner did not work properly in my room even after it was "fixed" by maintenance. It was so loud, I had to use ear plugs at night that did little to...More

1  Thank bandman15
Response from Randy B, General Manager at Crowne Plaza AustinResponded 7 June 2016

Thank you for taking the time to share your feedback about your recent stay with us. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. It is great to know...More

Reviewed 30 May 2016

The first and last indication that this would be a memorable stay was given as the Concierge/Bell (Roy) came out to welcome us and assist with our baggage. The front desk was polite, professional, and quick to check us in. We found the rooms clean...More

Thank Louis B
Reviewed 27 May 2016

I Had a great stay at this hotel, it was clean and comfortable. Shaka was the nicest staff member. He was very helpful with where we should eat. I would stay here again if my business brought me to Austin.

1  Thank skygirl15108
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$ 113 - US$ 188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Austin
#20 Best Value Hotel in Austin
#43 Romantic Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 113 - US$ 188 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Austin
#20 Best Value Hotel in Austin
#43 Romantic Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (118)
Room & Suite (109)
Dining (43)
Pool & Beach (29)
Amenities (21)
Business Centre & Event Rooms (7)
Questions & Answers
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maccasjg
24 August 2017|
AnswerShow all 4 answers
Response from Aussie001Sydney | Reviewed this property |
I had no trouble walking to 6th street and down to the river and over bridge to the other side.
1
Vote
Janine L
26 June 2017|
AnswerShow all 6 answers
Response from jclinttex | Reviewed this property |
Yes, the rooms are air conditioned and the controls for adjustment are guest accessible.
2
Votes
Reia_Loowiz
15 June 2016|
AnswerShow all 2 answers
Response from GMEllis625 | Reviewed this property |
I've stayed at the Crowne Plaza in Austin many, many times over the last 10 years and there has never been a bed bug problem in any of my rooms.
0
Votes
Room Tips
"7th Floor executive has complimentary drinks and snacks on weekdays. Wine and beer included."
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"location and staff make me happy to stay all the time"
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"Extremely friendly and family oriented"
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"They were very skimpy with the linens, we only had 2 washcloths; we were surprised by the noise you could..."
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