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Crowne Plaza Austin

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#29 of 197 Hotels in Austin
Certificate of Excellence
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Crowne Plaza Austin
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1,135 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Austin
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Showing 1,128: English reviews
Port Orange, Florida
Reviewed 3 January 2017 via mobile

Our stay was December 24th with a checkout on December 25th. We were originally in a suite but there was a problem with our TV so we were moved into another room. Unfortunately there were no other suites available so we were moved into 2 separate rooms. We were very pleased with the way the manager made sure we were...

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Helpful?
Thank 1WConn
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for taking the time to share your feedback about your recent stay with us. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. It is great to know you found some nice things about our staff. Please accept our apologies that on this...

Reviewed 29 December 2016 via mobile

This hotel is very comfortable and a perfect place to relax and get a great nights rest. The highlight of my stay was the customer service!!! Terence who treated us promptly at the airport was kind professional and a wealth of knowledge!!!

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Thank Bret P
Alexander, North Carolina
Reviewed 22 December 2016

Crown Plaza Hotel was made special by the courteous people that work there. I never met any of the staff that was not gracious. Wanda in the executive breakfast was wonderful and made my extended stay much better.

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Thank Daniel C
Albuquerque, New Mexico
Reviewed 8 December 2016

We chose this hotel because it was located near an event we were attending. The hotel is convenient if you have a car. It is not in an area that is very pedestrian friendly and cab rides to other parts of Austin were quite expensive, but there is nothing but chain restaurants in the near vicinity. Rooms were a little...

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Helpful?
Thank jessicaU3044IG
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Thank you for your candid comments. I can assure you we take your review seriously and we are continually working on ways to make our hotel better. We are beginning a major renovation very soon. We hope you will visit us again. Randy Brunnemann General Manager

Sydney, Australia
Reviewed 28 November 2016

We needed last-minute accommodation for one night in Austin before we flew home. We would literally just be sleeping there, so all I was after was somewhere decent, cheap, near the city, with free parking. This hotel ticked all those boxes. It was such a fleeting visit that I don’t remember too much. What I do recall was how tired...

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Helpful?
Thank Angela612
Randy B, General Manager at Crowne Plaza Austin, responded to this review

Dear Angela612. Please accept my apologies for our failing to meet your needs during your recent stay. Our associates strive greatly to provide excellent guest services and accommodations. It appears we were not able to deliver for you. I hope you will consider giving us another opportunity to serve you. I guarantee we can meet your expectations. On your next...

Reviewed 26 November 2016

I'am a flight attendant who visits many hotels and uses the shuttle driver to places I need or want to go. Overall the entire staff was very helpful and friendly. On this particular trip to Austin I was very impressed with Shaka Ellerbee, the evening shuttle driver. The Crowne Plaza wasn't within walking distance of any convenience store and I...

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Thank Shannon K
Austin, Texas
Reviewed 24 November 2016

Hotel is conveniently located by IH35 and 20 min van time from Austin airport. We stay here often and the staff is very friendly. Justin in particular is very accommodating to our requests and he always has a smile on his face! Great attitudes and a nice sense of humor. Way to go guys!

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Thank travelerguy814
Kingston, Pennsylvania
Reviewed 22 November 2016

This was our first trip to Austin and we plan to return next year for another Longhorn football game - and we will absolutely stay at this hotel again! Everything is super clean, we ate a great breakfast every morning and enjoyed watching NFL football games while snacking on delicious food and sipping yummy drinks in the lounge. The staff...

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Thank Lori S
Washington DC, District of Columbia
Reviewed 21 November 2016

I stayed in this hotel for a conference. Everyone on the staff was friendly and helpful. I was particularly impressed with Roy, the Concierge/Bellman. He helped me several times, looking after my bags, getting me a timely taxi to the airport, etc., and always did so with a smile and a friendly, helpful attitude. Crowne Plaza Austin, you have an...

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Thank Gregg O
Houston, Texas
Reviewed 21 November 2016

We have stayed at this hotel a few times, more than 3 for sure, and will be staying there if we happen to visit Austin. For one, the place is clean, down to earth, comfortable, well situated, close to U.T.Austin and downtown Austin. Secondly, the front desk personnel and concierge are very, very helpful. Mr. Rory, concierge, Ms. Priscilla Cotton...

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Thank A M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Conveniently located at the Crossroads of the Capitol City minutes from Downtown Austin and the Texas State Capitol, guests appreciate our dedication in ensuring each stay is enjoyable. Our convenient central location at I-35 & Hwy 290 provides easy access to the area s top corporate centers & major attractions. Super Shuttle offers transportation to Austin-Bergstrom International Airport (AUS). Relax in one of 293 newly renovated guest rooms featuring the Crowne Plaza Sleep Advantage . The executive floor, with private elevator key access, offers upgraded amenities and an executive lounge serving breakfast, and beer & wine each weekday. Complimentary wireless high-speed Internet in all guest rooms, lobby, and business center make it easy to catch up on those last minute e-mails. Workouts in the fitness center are convenient with 24-hour guest key access, and afterwards enjoy a refreshing dip in our outdoor pool or Jacuzzi. Guests enjoy breakfast, lunch, and dinner at Crossroads Grille, and then also enjoy your favorite beverage in Crossroads Lounge. With one of the largest ballrooms in the area, the Crowne Plaza is The Place to Meet offering 12,000 square feet of event space. Area Businesses: Dell, Applied Materials, Samsung, Dell Children s Hospital, IBM, Intel, Siemens, & University of Texas. Area Attractions: 6th Street, Warehouse District, UT, Austin Convention Center, Barton Springs, LBJ Presidential Library, Arboretum, Round Rock AAA baseball team and Disch Falk Field. ... more   less 

Additional Information about Crowne Plaza Austin

Address: 6121 North IH 35, Austin, TX 78752
Region: United States > Texas > Austin
Price Range: ₹ 7,595 - ₹ 14,652 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Crowne Plaza Austin 3.5*
Number of rooms: 293
Reservation Options:
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Also Known As:
Crowne Plaza Austin Hotel Austin
Austin Crowne Plaza
Hotel Style:
#15 Business Hotel in Austin
#19 Best Value Hotel in Austin
#34 Family Hotel in Austin
#43 Romantic Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Austin staff and other travellers.
7 questions
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Chicago, Illinois
over a year ago
Cuenca, Ecuador
10 months ago
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over a year ago

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Questions? Get answers from Crowne Plaza Austin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“clean rooms and hotel”
 of 5 bubbles harolddoraflenoy, 4 Feb 2017 | Read review
“the rooms on the side of the highways can be a little noisy if you don't have the a/c fan on.”
 of 5 bubbles 651wesleyy, 11 Jan 2017 | Read review
“I have stayed here but once so I don't have a clue.”
 of 5 bubbles Arnold_Ziffel, 12 Nov 2016 | Read review
“executive floor”
 of 5 bubbles lcicilese, 7 Nov 2016 | Read review
“Away from the highway, if possible.”
 of 5 bubbles sannettie, 1 Nov 2016 | Read review
5 of 5