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Crowne Plaza Austin

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Traveller (124)
Room & Suite (110)
Dining (43)
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Overview
  • Excellent56%
  • Very good25%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
“front desk”(248 reviews)
“shuttle driver”(16 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
3 Star Hotel
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Additional information
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,352)
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1,342 results
Traveller rating
730
340
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72
52
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730
340
148
72
52
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All reviewsfront deskthe executive loungeshuttle drivergreat customer servicethe entire staffsmoking roombusiness centerwandaconciergeohanadowntownconferencehighway
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1 - 5 of 1,342 reviews
Reviewed today

Staff, I have made several visits to Austin and have stayed at the Crowne Plaza. Service has been great. John and Crissy at the front desk have been very helpful in getting me checked in and with any issues I have had, they have taken...More

Thank sambamtx
Hotel's Favourite
Reviewed 6 February 2018

My wife and I spent a weekend at the Crowne Plaza Austin while attending a Veterans of Foreign Wars convention. The hotel is very well situated and one of the parking areas is directly adjacent to an outstanding Pappdeaux restaurant and in close proximity to...More

1  Thank magsngil
Response from Randy B, General Manager at Crowne Plaza AustinResponded 20 February 2018

I am pleased that our staff was able to make your stay enjoyable in spite of the congestion. We always strive to provide the best possible service and our staff excels at doing that. We hope to see you again very, very soon. Thank you...More

Reviewed yesterday

Paul to me to the airport even though they don't do that at this hotel. I'd give less to the hotel itself for that reason, but since Paul was nice enough to take me anyways I give the 5 because of him. Thanks Paul!

1  Thank Ivan H
Reviewed 2 days ago

I left items in my hotel room and housekeeping personnel searched everywhere and finally found them. On top of that, they shipped it to me free of charge. I so appreciate there over the top help! Armando Tavor was the employee that helped me -...More

Thank ktspieler
Reviewed 3 days ago

Lexi at the front desk made my check in quick And easy. This is my very first stay here and I can’t wait to come back! She greeted me with a smile and offered to help with anything I needed. Thanks, Lexi!!

Thank Andy W
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$ 118 - US$ 206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Austin
#17 Best Value Hotel in Austin
#43 Romantic Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 118 - US$ 206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Business Hotel in Austin
#17 Best Value Hotel in Austin
#43 Romantic Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (124)
Room & Suite (110)
Dining (43)
Pool & Beach (31)
Amenities (21)
Business Centre & Event Rooms (7)
Questions & Answers
Ask a question
maccasjg
24 August 2017|
AnswerShow all 4 answers
Response from Aussie001Sydney | Reviewed this property |
I had no trouble walking to 6th street and down to the river and over bridge to the other side.
1
Vote
Janine L
26 June 2017|
AnswerShow all 6 answers
Response from jclinttex | Reviewed this property |
Yes, the rooms are air conditioned and the controls for adjustment are guest accessible.
2
Votes
Reia_Loowiz
15 June 2016|
AnswerShow all 2 answers
Response from GMEllis625 | Reviewed this property |
I've stayed at the Crowne Plaza in Austin many, many times over the last 10 years and there has never been a bed bug problem in any of my rooms.
0
Votes
Room Tips
"A little pricey"
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"Book at a different hotel."
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"The 7th floor is awesome with free happy hour and breakfast."
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"Executive Floor (7) is quiet and has complimentary breakfasts and cocktails."
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