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Omni Austin Hotel Downtown

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#38 of 199 Hotels in Austin
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Omni Austin Hotel Downtown
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2,531 Reviews from our TripAdvisor Community

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There are newer reviews for Omni Austin Hotel Downtown
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Showing 2,496: English reviews
Boston, Massachusetts
Reviewed 11 November 2015

This hotel is in a wonderful location to walk around downtown Austin. However, the noise that comes from 6th Street, or whatever the name of the "party" street is called is obnoxious. I realize that there isn't much that the hotel can do about the noise, but I've stayed in many busy/noisey cities and I've never been kept up, nor...

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Helpful?
Thank bovey70
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

Thank you for your candid remarks. Our management team does report noise violations from the Entertainment District to the City of Austin. We're sorry you were disturbed, and we would be happy to place you in an interior-facing room should you decide to return. In addition, we look forward to completing renovation on our lower floors in the near future....

Atlanta, United States
Reviewed 11 November 2015

Hotel staff woke me up at 5:30 am....first with several calls. Second with staff knocking on my door to tell me my unit was leaking....Staff then came in my room and confirmed they were wrong....I was not able to go back to sleep...Bad experience.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Ray C
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

Please accept our sincere apologies for the numerous disruptions while our staff was attempting to rectify a leak in the vicinity of your guestroom. Your experience certainly did not represent our customary standard of service. We hope you will return in the future so that we may provide a more comfortable stay.

Austin, United States
Reviewed 11 November 2015

The manager at the front desk check in was unfriendly. The noise level was extremely loud on a Monday night until midnight. The bathroom had a leak from above our room that came running into ours in the middle of the night. We got little or no sleep.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Jane T
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

We would like to extend our sincere apologies for your inconvenience and discomfort as a result of the noise and unforeseen leak that occurred during your stay. In addition, we're very sorry for the lack of customer service at check-in. Please know that your experience did not reflect our customary standards.

Toms River, NJ
Reviewed 11 November 2015 via mobile

Beautiful hotel, comfy accommodations, can walk to 6th St. Probably more geared to the business crowd. We were unhappy with our first hotel so decided to go the four star route. The problems for us were a, no fridge b, no microwave c, charge for parking. If none of those things matter to you it's a great place to stay.

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Thank Michelle M
Dallas, Texas
Reviewed 10 November 2015

We booked the Omni Hotel through Priceline at the last minute for Fun Fun Fun Fest and lucked up on a great experience! I was originally concerned about whether or not I'd be able to request a king room. I called ahead and they made a note in our reservation. When we checked in, we got the king room with...

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Helpful?
Thank Irina C
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

Thank you for sharing your experience while staying in our hotel. We value the patronage of all of our guests, no matter the method of booking. We're very happy to hear that you were provided with noteworthy customer service, and we hope you choose to stay with us again in the future.

Aiken, South Carolina
Reviewed 10 November 2015

We paid $400.00 a night for a room with 2 double beds. While the hotel is nie and the room is clean. It is just not a good value. We stayed at the Hyatt Reg in San Antonio for half the price and it was much better. The Fairmont in SF is about the same price and 10 times better....

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Helpful?
1Thank Mark R
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

Thank you for providing feedback from your recent stay. We're sorry to hear that we did not exceed your expectations. Please know that we have heard your comments, and we will use them as a training tool to improve the areas you highlighted in your review.

Miami, Florida
Reviewed 10 November 2015

The hotel is great, the staff is very professional and the rooms are comfortable. The elevator has a nice panoramic view and there are many options of restaurants downstairs. It is in a great location, what makes easier if you're doing business in town. It was costing almost the double of other hotels, but it was worth it.

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Helpful?
Thank LPP2013
Dubbo, Australia
Reviewed 10 November 2015

This is a very centrally located hotel, within easy walking distance to most restaurants and sights. The bed was extremely comfortable and housekeeping top class. I would not say it is a luxury hotel, but it is on the higher scale. Some might say it is expensive, but compared to similar hotels in the region it is good value. I...

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Kelly J
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

We appreciate your positive remarks describing your recent visit. We thank you for choosing to stay with us while in Austin and hope you have the opportunity to return in the future.

Scranton, Pennsylvania
Reviewed 9 November 2015 via mobile

A few FYIs 1. Hotel is about two blocks from a homeless shelter, so there are constantly (very aggressive compared to NY!) homeless around the area. 2. They take their noise policy to a ridiculous extreme. Came back one night and my friend and I were chatting at a normal conversational level as we walked to our room. By the...

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Helpful?
Thank aud9el
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

We appreciate the feedback, both positive and negative. Due to our centralized downtown location and proximity to the popular Entertainment District, we do have a Good Night's Rest policy in place to ensure the comfort of all of our guests, We thank you for your patronage.

Bullhead City, United States
Reviewed 9 November 2015

The rooms was modern and spacious. The food in all the hotel facilities including the meeting meals was just wonderful. Location is just a short block from 6th St, lined with bars and restaurants many providing live music. Seeing a movie at the RITZ is a must. Plan to have dinner while watching the movie. My only issue was that...

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Nancy R

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Omni Austin Hotel Downtown

Address: 700 San Jacinto at 8th Street, Austin, TX 78701
Region: United States > Texas > Austin
Price Range: ₹ 12,767 - ₹ 29,768 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Austin Hotel Downtown 4*
Number of rooms: 375
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Also Known As:
Omni Austin
Austin Omni
Hotel Style:
#7 Business Hotel in Austin
#17 Luxury Hotel in Austin
#27 Romantic Hotel in Austin
#28 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Omni Austin Hotel Downtown staff and other travellers.
10 questions
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5 months ago
Houston, Texas, United States
Staffordshire, United Kingdom
1 month ago

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Questions? Get answers from Omni Austin Hotel Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing outside have a better view, but do get some late night noise as people make their way back from 6th street.”
 of 5 bubbles nikpur, 30 Mar 2017 | Read review
“High rooms facing 6th street strip have low level noise, though the hotel provides earplugs in the nightstand. They were *not* needed.”
 of 5 bubbles 215bambig, 2 Mar 2017 | Read review
“They have a 13th Floor - you have to stay on it. - Ghosts and Such!!!”
 of 5 bubbles AlishaF826, 12 Feb 2017 | Read review
“absolutely, avoid by the elevators, especially at this property”
 of 5 bubbles SouthWestUSA--Bill, 28 Jan 2017 | Read review
“I asked for a higher floor for a better view”
 of 5 bubbles Vinny747, 4 Jan 2017 | Read review
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