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Omni Austin Hotel Downtown

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#38 of 199 Hotels in Austin
Certificate of Excellence
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Omni Austin Hotel Downtown
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2,531 Reviews from our TripAdvisor Community

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Showing 2,496: English reviews
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Mumbai, India
Reviewed today NEW

While the check-in was not great, the rooms were very nice. The best part of the hotel is its location - just a short walk from the amazing 6th street. Food was better than expected! Housekeeping is decent, but just a little inconsistent.

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Helpful?
Thank nikpur
Pennington, New Jersey
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago via mobile

This hotel never fails to impress me in every way. The staff are attentive to your every need - whether it's pressing a jacket or shining your boots (both complimentary to loyalty members), serving outstanding room service, or providing advice on local eateries. This time, there was a minor problem with the elevator, and the manager not only solved the...

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1Thank WebsterCook
About Hotel's Favourite Review
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

We are delighted to learn that our services met your expectations and have shared your comments with our staff, since we find that to be a very effective way of reinforcing hospitality-oriented job performance. Thank you for your continued patronage to our hotel. We look forward to welcoming you back during your next stay.

Silver Spring, United States
Reviewed yesterday NEW

The service, accommodations, staff, location, restaurant, and cleanliness were all impeccable. I didn't know much about the Omni brand before this trip, but I will be sure to look for Omni hotels when I travel.

Review collected in partnership with Omni Hotels & Resorts
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Thank nec0las
New York City, New York
Reviewed 3 days ago NEW

Great stay for a friends wedding. Staff was amazing! The rooftop pool area was beautiful and delightful. We had breakfast every day. Wendy was a wonderful server and made sure we had everything we needed.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank Kiley501
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

Thank you for staying with us during your visit to Austin for your friend's very special occasion. We appreciate your kind remarks for our team member in Ancho's. We hope you have the opportunity to stay with us again in the future.

New Braunfels, Texas
Reviewed 3 days ago NEW

Your management team has clearly achieved the make of excellence in service, quality and hospitality! We were particularly impressed with the quality of your dining service. Your employees were genuinely courteous. We will be staying with you again.

Review collected in partnership with Omni Hotels & Resorts
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Helpful?
Thank frankdL9558KF
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

Your compliments are truly appreciated. We pride ourselves on striving to provide outstanding customer service through our associates and will share your feedback with our team. We look forward to your next visit.

Reviewed 3 days ago NEW

Great hotel great location great staff. We booked this on Hot Wire and had not been in downtown Austin. This was quite a treat and we were on a concierge floor which was awesome. Rooms were very nice and clean and service great, pool on the roof has spectacular view. Would highly recommend.

Review collected in partnership with Omni Hotels & Resorts
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Thank 91chrisz
Chester, New York
Reviewed 5 days ago NEWvia mobile

Our experience at the omni hotel was very good. Everyone that we dealt with there were all friendly & accommodating. From the front desk,the concierge to the wait staff in both the restaurant & bar. Our room was as shown on line very clean & the bed was comfortable. The only improvement that I could suggest was that the bathroom...

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Helpful?
Thank Mary Ann B
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

Thank you for your generous compliments for our team members. We appreciate your acknowledgements of their customer service. With regard the our bathroom lighting, we are currently working on options to improve the lighting levels. We look forward to your next stay with Omni Hotels & Resorts.

Dallas, United States
Reviewed 6 days ago NEW

Check in was easy. Room was fabulous, clean, great view of downtown, and very comfortable. Service was great. Food was good. We have stayed here before and were very happy with our previous experience so we decided to stay here again. Hotel is within walking distance to 6th Street and the SBSW.

Review collected in partnership with Omni Hotels & Resorts
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Thank leighs277
Cedar Rapids, United States
Reviewed 1 week ago

The hotel staff were friendly and helpful. The hotel was quite clean and comfortable. The food was excellent. The lobby area is impressive and service from all hotel staff was friendly and accommodating. Great experience!

Review collected in partnership with Omni Hotels & Resorts
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Thank coryr722
New Canaan
Reviewed 1 week ago

I've never met a more accommodating and helpful hotel manager.....Amanda was so easy to work with and very quickly addressed my request! I had a slight scheduling glitch, due to my own personal travel plans, and Amanda helped me resolve of the required scheduling revisions. The best!!

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Thank Henry & Lisa H
GenMgrAustin, General Manager at Omni Austin Hotel Downtown, responded to this review

We sincerely appreciate you taking time to acknowledge the noteworthy customer service provided by one of our team members, and we will share your kind remarks with her. We value your business and hope to see you again in the near future.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Omni Austin Hotel Downtown

Address: 700 San Jacinto at 8th Street, Austin, TX 78701
Region: United States > Texas > Austin
Price Range: ₹ 12,767 - ₹ 29,768 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Austin Hotel Downtown 4*
Number of rooms: 375
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Cheap Tickets, Priceline and Jetsetter so you can book your Omni Austin Hotel Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Omni Austin
Austin Omni
Hotel Style:
#7 Business Hotel in Austin
#17 Luxury Hotel in Austin
#27 Romantic Hotel in Austin
#28 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Omni Austin Hotel Downtown staff and other travellers.
10 questions
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5 months ago
Houston, Texas, United States
Staffordshire, United Kingdom
1 month ago

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Questions? Get answers from Omni Austin Hotel Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms facing outside have a better view, but do get some late night noise as people make their way back from 6th street.”
 of 5 bubbles nikpur, 30 Mar 2017 | Read review
“High rooms facing 6th street strip have low level noise, though the hotel provides earplugs in the nightstand. They were *not* needed.”
 of 5 bubbles 215bambig, 2 Mar 2017 | Read review
“They have a 13th Floor - you have to stay on it. - Ghosts and Such!!!”
 of 5 bubbles AlishaF826, 12 Feb 2017 | Read review
“absolutely, avoid by the elevators, especially at this property”
 of 5 bubbles SouthWestUSA--Bill, 28 Jan 2017 | Read review
“I asked for a higher floor for a better view”
 of 5 bubbles Vinny747, 4 Jan 2017 | Read review
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