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Sheraton Austin at the Capitol

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#87 of 197 Hotels in Austin
GreenLeadersSilver level
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912 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Austin at the Capitol
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Showing 895: English reviews
Sacramento, California
Reviewed 27 November 2014 via mobile

Arrived at the Sheraton as I needed a hotel nearer downtown. Hotel is located near the Capitol building and on the edge of the main down town streets so positives are peace & quiet whilst a gentle 10-15min stroll into the heart of downtown, down the appropriately named Capitol street. Rooms are not bad and typically Sheraton in their size/...

1Thank An_Englishman_in_NY
Reviewed 24 November 2014

This hotel has impeccable service from the front desk, breakfast and Trevor in the club lounge over the past weekend was very informative of the city and professional. The hotel is very well managed. I will definitely be coming back in the near future.

Thank Robert S
Dallas, Texas
Reviewed 23 November 2014 via mobile

Very much enjoyed my stay at the Sheraton Austin. After staying at the 5 star Four Seasons for a law conference the night before it was tough for a Sheraton to stack up, but it held its own in many ways. The beds were extremely comfortable, great linens and pillows, the rooms are nicely furnished and designed. Service was wonderful...

Thank Herb G
Newcastle upon Tyne, United Kingdom
Reviewed 23 November 2014

my partner and i stayed while on a road trip. hotel good reception staff quick at check inn. parking fees not too expensive. no dearer than street parking. room spacious, spotless. good facilities, only problem it was about a ten min walk to 6th street. maybe would book a hotel nearer bars next time.

1Thank enncle
Scott L, General Manager at Sheraton Austin at the Capitol, responded to this review

enncle Thank you so much for your kind review regarding our staff and facilities. We try hard to provide a service oriented and efficient service experience for our guests. Our location, 5 blocks off of 6th is just a short walk but keeps us out of the hustle and bustle allowing our guests to relax and enjoy some time away...

San Francisco, California
Reviewed 21 November 2014

My stay at the Sheraton Austin Downtown was great. Check in at the front desk was quick and easy. The room was clean and comfortable. And Trevor was friendly when he delivered room service yesterday. The location is convenient to the Capital and the Convention Center, Overall a good hotel for a business stay in Austin.

Thank PremiumTrav
State College, PA
Reviewed 21 November 2014

Attended a conference at the hotel so stayed 4 nights. Every staff member we encountered was sincerely friendly and helpful- e.g., a front desk person made me a few copies at no charge. Those in charge of conference arrangements did a terrific job, making everything run smoothly. Food was unusually good for conferences. The hotel is located conveniently to walk...

Thank DT25
Boston, Massachusetts
Reviewed 18 November 2014

Good business hotel in the heart of downtown Austin with easy walk to main attractions and downtown scene. They know how to take care of their preferred guests. Very good amenities. It is not a modern hotel, nor is it special/amazing in any way. But it is perfect for business travel, and a good deal for leisure travel. A special...

Thank NosyBeaver
Rome, Italy
Reviewed 18 November 2014

Typical "chain" hotel with no charm and no flair. It's located just a few steps from the Capitol and a few blocks from Sixth Street and all the local Palava. Anonymous building and atmosphere, rooms are clean and spacious but again, with no personality. It's a shame because the whole staff is very friendly and polite, in classic Southern hospitality,...

Thank enryfal
Scott L, General Manager at Sheraton Austin at the Capitol, responded to this review

Enryfal Thank you for the kind comments regarding our staff and service. We try hard to bring southern hospitality to life here at the hotel. We have some exciting renovation plans coming up and hope that you will give us another shot to enjoy our convenient location. I am certain the changes we are making will make you feel as...

Madison, Wisconsin
Reviewed 18 November 2014 via mobile

It started with the check in clerk not letting my adult daughter check in prior to my arrival after a phone call earlier to ensure this was possible. She had to wait for 5 hours in the lobby and in her car. The rooms were average, but adequate. Nothing memorable. The food was pretty good, had the Cuban sandwich. Had...

Thank laurelbrown
Scott L, General Manager at Sheraton Austin at the Capitol, responded to this review

Ms Brown I apologize that the hotel did not meet your expectations. In reviewing your reservation it appears as though our Central Reservations Office did not add your daughter’s name to the reservation prior to your arrival. We take guest security seriously and only allow a guest with a state issued photo id matching the name on the reservation to...

Winter Springs, United States
Reviewed 17 November 2014

Convenient hotel location but not in the most comfortable neighborhood. Hallways were very dim and the ice machine was at the far end of the floor so if you stayed at the other end, you had a long haul to try and find it. The room was comfortable and had sufficient amenities. Ours was quiet but be aware...for as lovely...

Thank Carrie S
Scott L, General Manager at Sheraton Austin at the Capitol, responded to this review

Carrie S We appreciate your patronage and the time you took to write your review. I am so glad you enjoyed the comfort of our rooms and their sweet sleeper beds. It is disappointing to hear that other guests on your floor disturbed your stay. We run an active security team at night and try hard to address any noise...

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  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Paid Wifi
  • Paid Internet
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge

Additional Information about Sheraton Austin at the Capitol

Address: 701 E 11th St, Austin, TX 78701-2622
Region: United States > Texas > Austin
Price Range: ₹ 11,572 - ₹ 26,957 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Austin at the Capitol 3.5*
Number of rooms: 361
Reservation Options:
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Also Known As:
Sheraton Austin
Austin Sheraton
Hotel Style:
#12 Green Hotel in Austin
#63 Business Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Austin at the Capitol staff and other travellers.
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Questions? Get answers from Sheraton Austin at the Capitol staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get one facing the capital for a fun view.”
 of 5 bubbles 179ambera, 9 Jan 2017 | Read review
“Higher floors have better views”
 of 5 bubbles GeekGuy, 14 Dec 2016 | Read review
“Even rooms xx10 and above have decent views of downtown. Odd rooms face uptown.”
 of 5 bubbles Goosebump6, 12 Dec 2016 | Read review
“Get the club room for the breakfast and snacks”
 of 5 bubbles MrsClean76, 10 Nov 2016 | Read review
“If you're in a hurry, get a room on a lower floor and take the stairs”
 of 5 bubbles sarahdY9015YC, 17 Oct 2016 | Read review
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