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Sheraton Austin at the Capitol

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#89 of 197 Hotels in Austin
GreenLeadersSilver level
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1 room 2 adults 0 children
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912 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Austin at the Capitol
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Showing 895: English reviews
Baltimore, Maryland
Reviewed 5 weeks ago

Stayed at this hotel in December as SPG Gold. The hotel is located in a decent part of town, about a 10 minute walk to 6th street. It’s about a 15 minute ride to the airport, using a ride share will cost about 20 dollars. Parking is available in the parking garage attached to the hotel. I think it was...

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Helpful?
Thank Goosebump6
Boston, Massachusetts
Reviewed 7 December 2016

I was super impressed with this hotel. The staff was extremely friendly and helpful. Unfortunately it rained during most of our stay in Austin, but the hotel offered complimentary umbrellas. The lobby was beautiful, and there were many places to sit and eat/have coffee or just relax. The Yard restaurant was amazing, we ate there every day during our stay...

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Thank dilly_90
Evanston, Illinois
Reviewed 5 December 2016 via mobile

We were looking for a decent but inexpensive hotel near Austin hot spots--this really exceeded our expectations. For $90 (we'll, plus tax and $22 parking) we got a spacious room with a city view, delightful staff and walking to music scene. Also my partner loved the pool--spacious.

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Helpful?
Thank jaz79h
Austin, Texas
Reviewed 3 December 2016

Seriously, think of it as a "business hotel", deal with it as such, and you'll be ok. Oh, they're pleasant enough, and friendly enough, but the rooms are getting slightly old/worn, the lounge is...dated, and everything just has a slightly musty feeling. That said, it's a perfectly pleasant place to come back to and go to sleep...

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Helpful?
Thank dieswaytoofast
Scott L, Guest Relations Manager at Sheraton Austin at the Capitol, responded to this review

Dear dieswaytoofast, Thank you for sharing your feedback. We are sorry to hear that you were not completely satisfied with your stay. We appreciate you letting us know areas that could be improved and will use your insights as we work to improve. We hope to welcome you back for an experience that will exceed your expectations in the future....

Saint Louis, Missouri
Reviewed 30 November 2016

Very gorgeous hotel that was undergoing a lot of construction while we were there. Attached garage made parking easy, although I feel like it was a bit pricey. Great bar area underneath the lobby, made for a great time once the wedding reception was over. We got a great group rate considering the MotoGP race was in town...we even ran...

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Thank kelleyaelliott
Seattle, Washington
Reviewed 27 November 2016

We stayed at the Sheraton because ACL was going on and this was the only hotel left downtown for a reasonable price (still over $300 per night). It is a very dated hotel. The rooms have not been updated for a long time, the bathrooms don't look clean because of stains/mold issues. The rooms are also very small. Everything smells...

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Helpful?
Thank Megs98198
Scott L, Guest Relations Manager at Sheraton Austin at the Capitol, responded to this review

Dear Megs 98198, Thank you for your feedback. We are thrilled to hear that you enjoyed our recently updated lobby and our prime location. We are so sorry that we fell short in other areas. This is not the standard in our hotel. We work hard to make sure our housekeepers keep each and every guestroom and bathroom clean. We...

Sacramento
Reviewed 22 November 2016

Great array of treadmills and bikes but TV’s don’t work on any of them, multiple people tried to get them to work, and the large TV in both work out rooms didn’t work either! Good array of free weights (except no 12 pounds weight which are most popular). Good mat area, with bands, balls, rollers, etc. plus charts on wall...

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Thank KOSacramento
Atlanta, Georgia
Reviewed 20 November 2016 via mobile

I enjoyed the convenience of the Sheraton's location (just a brief walk to the capital, 6th Street entertainment, and great BBQ). Even though it was in close proximity to nightlife, the hotel was quiet and serene, a perfect location for individuals attending a conference. The staff was very polite and helpful with directions. The room was a good value, especially...

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Helpful?
Thank angela j
A TripAdvisor Member
Level Contributor
10 reviews
Reviewed 20 November 2016 via mobile

Time for room upgrades! The hotel has gone a major overhaul, but the rooms are in desperate need to catch up! Don't like the staff saying they are at capacity to make excuses for shortcomings...every Austin hotel is usually at capacity!

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Helpful?
Thank A TripAdvisor Member
Scott L, Guest Relations Manager at Sheraton Austin at the Capitol, responded to this review

Dear Traveler, Thank you for sharing your feedback. We are sorry to hear about the perception you are left with about our staff and accommodations. You are right that we should not find excuses for certain areas that should have been operating more smoothly. We sincerely appreciate your comments and we hope that you will give us the opportunity to...

Roslyn Heights, New York
Reviewed 19 November 2016

We arrived after 3pm on a day when U of Tex football was in town and was surprised at the speedy and courteous check in. Any concerns or requests were addressed immediately by mid level manager types who seemed all over the hotel. Spacious and huge but never felt overwhelmed by the amount of people there must have been in...

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Helpful?
Thank Danny G

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Concierge

Additional Information about Sheraton Austin at the Capitol

Address: 701 E 11th St, Austin, TX 78701-2622
Region: United States > Texas > Austin
Price Range: ₹ 9,967 - ₹ 26,760 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Austin at the Capitol 3.5*
Number of rooms: 361
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Also Known As:
Sheraton Austin
Austin Sheraton
Hotel Style:
#12 Green Hotel in Austin
#63 Business Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Austin at the Capitol staff and other travellers.
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Questions? Get answers from Sheraton Austin at the Capitol staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get one facing the capital for a fun view.”
 of 5 bubbles 179ambera, 9 Jan 2017 | Read review
“Higher floors have better views”
 of 5 bubbles GeekGuy, 14 Dec 2016 | Read review
“Even rooms xx10 and above have decent views of downtown. Odd rooms face uptown.”
 of 5 bubbles Goosebump6, 12 Dec 2016 | Read review
“Get the club room for the breakfast and snacks”
 of 5 bubbles MrsClean76, 10 Nov 2016 | Read review
“If you're in a hurry, get a room on a lower floor and take the stairs”
 of 5 bubbles sarahdY9015YC, 17 Oct 2016 | Read review
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