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Embassy Suites by Hilton Austin - Central

1,235 reviews
#101 of 202 Hotels in Austin
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Traveller (181)
Room & Suite (78)
Dining (18)
Overview
  • Excellent35%
  • Very good27%
  • Average17%
  • Poor11%
  • Terrible10%
Travellers talk about
Free Internet
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
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Offers from Embassy Suites by Hilton Austin - Central
Special Offer: Double Points,Every Stay
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Rooms
24 Dec25 Dec
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,235)Write a Review
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Reviewed 30 January 2017

Hotel lobby is under renovation, but the staff continues to excel at providing great customer service and making my stay pleasant. My room has been updated, was clean, and very comfortable. Will be staying there again on my next trip to Austin.More

Review collected in partnership with Embassy Suites Hotels
Thank 401donaldm
Response from GMAus, General Manager at Embassy Suites by Hilton Austin - CentralResponded 31 January 2017

Dear Donald M, I really appreciate you taking the time to review hotel and look past the renovation and recognize what we still provide for service and the facility. We look forward to your return to the property and wish you safe traveling!. Hospitably yours,...More

Reviewed 29 January 2017

Considering this hotel was under construction, the price should have been MUCH more reasonable. $150 forthr place to be awkwardly covered in tarps and dust? The construction is about 30 years delayed as well. There should be a much more reasonable rate during the construction,...More

Review collected in partnership with Embassy Suites Hotels
Thank Vanessa H
Response from GMAus, General Manager at Embassy Suites by Hilton Austin - CentralResponded 31 January 2017

Dear Vanessa H, I am sorry that the renovation made you feel that the overall value for the rate you paid was equivalent to what you felt you should have. I certainly hope you will feel the opposite when the renovation is completed and I...More

Reviewed 28 January 2017

Property under renovations? Place needs to be condemned!! Horrid neighborhood. Horrid cleanliness horrible all away around the horn. This place should be bulldozed. Staff disinterested. Rooms out of a 70's nightmare.More

Review collected in partnership with Embassy Suites Hotels
Thank christophergP4537SU
Response from GMAus, General Manager at Embassy Suites by Hilton Austin - CentralResponded 31 January 2017

Dear Christopher G, I am sorry you do not like our neighborhood and that you felt the staff were disinterested. Our guest rooms will also be undergoing extensive renovations and I hope we can change your mind ask for you to return to give us...More

Reviewed 28 January 2017

Stay away from this dump. Currently under renovation but in dire need of a complete make over. Rooms are antiquated and not up to Embassy Suites standards anywhere and I've stayed at many. Constant noise from work until 6PM so forget making any work calls...More

Review collected in partnership with Embassy Suites Hotels
Thank jameslN4699VA
Response from GMAus, General Manager at Embassy Suites by Hilton Austin - CentralResponded 30 January 2017

Dear JamesN4699VA, I apologize that the renovation made your stay frustrating to get work done in your room. Our full renovation will include all of the guest rooms. I do appreciate your long term commitment to the Embassy Suites brand and I hope that you...More

Reviewed 25 January 2017

Except for the remodeling going on, my stay was excellent. I enjoyed the evening refreshments and the wonderful meals. The construction area made navigating a little delicate, but manageable. Hotel staff were helpful and attentive. Overall, it was a very pleasant experience.More

Review collected in partnership with Embassy Suites Hotels
Thank 901jimmiew
Response from GMAus, General Manager at Embassy Suites by Hilton Austin - CentralResponded 26 January 2017

Dear 901jimmiew, Thank you for writing a review of your stay here at our hotel. I am very grateful that you noticed the staff were helpful and attentive. In a couple of weeks, the first phase of our atrium renovation will be complete and the...More

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Traveller (181)
Room & Suite (78)
Dining (18)
Pool & Beach (8)
Hotel & Grounds (122)
Bathroom (28)
Business Centre & Event Rooms (20)
About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Room Service
Free Parking
Shuttle Bus Service
Breakfast included
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Dry Cleaning
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$ 106 - US$ 242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#61 Business Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 106 - US$ 242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#61 Business Hotel in Austin
Room types
Suites, Non-Smoking Rooms, Family Rooms
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