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Doubletree by Hilton Hotel Austin

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#60 of 197 Hotels in Austin
GreenLeadersBronze level
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Doubletree by Hilton Hotel Austin
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1,179 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Hotel Austin
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Showing 1,168: English reviews
Porter, United States
Reviewed 21 October 2015

I stayed at this hotel because the wedding and reception I was attending was held there. The floor that I was put on had construction going on and at times was very noisy and a lot of people walking around in the hallways. Had it not been for the convenience of not having to drive after the reception, I would...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank Semyon S
Lyric W, Public Relations Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear Semyon, Thank you for taking the time to write a review about your recent stay at the DoubleTree by Hilton Austin. I want to sincerely apologize for the noise you experience during your stay. We have recently started a full hotel renewal and hope you will return so we can make it right. Lyric Wyatt Guest Services DoubleTree by...

DeSoto, United States
Reviewed 19 October 2015

This beautiful hotel located in North Austin has easy access to I35. It is very clean and comfortable. The complimentary warm cookies are delicious! We rested well and would recommend this hotel to others. The regular room rate is a bit pricy, and the traffic in the area is heavy most hours of the day and evening.

Review collected in partnership with DoubleTree by Hilton
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Thank Jimmy S
Lyric W, Public Relations Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear Jimmy S., We appreciate you taking the time to write a review about your recent stay at the DoubleTree by Hilton Austin. I am delighted you enjoyed your stay and delicious DoubleTree cookie! We look forward to welcoming you back soon! Lyric Wyatt Guest Services DoubleTree by Hilton Austin 512-454-3737

Dallas, Texas
Reviewed 17 October 2015

Not a typical hotel. The hotel grounds are very nice. Half of the rooms face a courtyard that is open air. In the courtyard there is a pool, spa and seating areas, trees. The hotel lobby is very neat, kind of spanish looking. The rooms were pretty ugly inside, and are in dire need of an update. But on the...

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Helpful?
Thank amber_potts
Lyric W, Public Relations Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear amber_potts, Thank you so much for taking the time to write a review about your recent stay at the DoubleTree by Hilton Austin. I am pleased you overall enjoyed your stay. We are excited about our entire hotel renewal and look forward to you returning to enjoy all the upgrades and improved rooms! Lyric Wyatt Guest Services DoubleTree by...

Wolcott, Connecticut
Reviewed 14 October 2015

Very nice hotel for business conference. Hotel staff were very courteous, friendly and helpful. Beautiful interior courtyards with pool and Jacuzzi. Negatives were that the pool was less than 4 feet deep, no security safe in the room, and the hotel rooms were older an need of renovation.

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Helpful?
Thank MikeG_CT
Lyric W, Public Relations Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear MikeG, Thank you for taking the time to write a review about your recent stay at the DoubleTree by Hilton Austin. I am so pleased you enjoyed your stay overall. Thank you for your feedback regarding the safety of the rooms, we will definitely use this as we make improvements. We are excited about our entire hotel renewal and...

Herndon, VA, United States
Reviewed 14 October 2015

I don't know why they would put a frequent customer next to an elevator, but they did. I moved 4 rooms away and it still shook the room, but hey, only between 6 AM and midnight. Woke me up every night. Hope the upcoming renovation includes new elevators and not just curtains and carpets. Staff was very attentive and helpful....

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Edward R
Lyric W, Public Relations Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear Edward R, Thank you for taking the time to write a review about you recent stay at the DoubleTree by Hilton Austin. I want to sincerely apologize you were put in a room located by the elevator. We value your loyalty and hope you will return so we can make it right. Austin does have many great restaurants and...

Houston, Texas
Reviewed 14 October 2015

I stayed one night on a business trip. I definitely will never stay again. The structure of the hotel is very cool - Spanish style with the interior rooms overlooking a courtyard w/ pool. But wow! The upkeep of the room was something I would expect from a side of the highway, no-name motel. I counted four dead bugs in...

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Helpful?
Thank alr6004
Jprendeville, General Manager at Doubletree by Hilton Hotel Austin, responded to this review

Thanks for taking the time to provide feedback regarding your recent stay, it is greatly appreciated. I was very disappointed to read about the challenges you experienced with the cleanliness and condition issues in your room, it was certainly not up to our standards, please accept my most sincere apologies. I have addressed the issues with our maintenance and housekeeping...

Houston, TX, United States
Reviewed 13 October 2015

For the most part, facilities were fine. But, there was a dull look about the place--not bright and shiny. The carpet, windows, door handles did not look very spiffy. I did like the new (for me) electronic door keys. Much easier to use than the old slide into the door lock.

Review collected in partnership with DoubleTree by Hilton
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Thank Lavergne S
Lyric W, Public Relations Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear Lavergne S, Thank you for taking the time to review your recent stay at the DoubleTree by Hilton Austin. We appreciate your feedback and will use it as we continue our full hotel renewa. We hope you return to see all the improvements and upgrades made! Lyric Wyatt Guest Services DoubleTree by Hilton Austin 512-454-3737

Colorado
Reviewed 12 October 2015

Hotel was okay, somewhat of a let down because it is very dated but they are in the process of remodeling. Service was good and the hotel was very clean. I hope part of the remodel is faster elevators. Hotel is a quick ride downtown and also to the airport.

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Helpful?
Thank beakr
Lyric W, Public Relations Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear beakr, We appreciate you taking the time to write a review about your recent stay at the DoubleTree by Hilton Austin. We are very excited about our upcoming renewal and strive to maintain cleanliness while it is in progress. We look forward to welcoming you back to enjoy the new upgrades! Lyric Wyatt Guest Services DoubleTree by Hilton Austin...

Austin, United States
Reviewed 12 October 2015

The hotel was beautiful and the amenities were top notch. I was there for a conference. The bed was super comfortable the only issue I truly had at this location was their use of AC in the ballrooms that we used for the conference. It never got down to a consistent comfortable (at least not freezing) temperature. The staff was...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Hannah S
Lyric W, Public Relations Manager at Doubletree by Hilton Hotel Austin, responded to this review

Dear Hannah S, Thank you so much for taking the time to write a review about your recent stay at the DoubleTree by Hilton Austin. I am pleased to read you enjoyed our hotel, amenities, and staff. I would like to apologize for the uncomfortable temperature you have experienced. It has been addressed with the appropriate department for improvement. We...

Glendale, United States
Reviewed 10 October 2015

The staff is wonderful. From the moment I arrived until the moment I left, each member I encountered had a smile on their face and asked if there was anything they could do for me. I appreciated the service with smile I received. The rooms were clean and comfortable. I was not cramped. The bed was comfortable and the amenities...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Christina K
Lyric W, Public Relations Manager at Doubletree by Hilton Hotel Austin, responded to this review

Christina K, Thank you for taking the time to review your recent stay at the DoubleTree by Hilton Austin. It is always a pleasure to read our staff upheld our high standards for hospitality. I am pleased you were able to enjoy our Green Choice feature. We look forward to welcoming you back next time! Lyric Wyatt Guest Services DoubleTree...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the DoubleTree by Hilton Hotel Austin, centrally located at the intersection of IH-35 North and Highway 290 East. Situated between the downtown business district and the Austin Arboretum, the DoubleTree by Hilton Hotel Austin is just 20 minutes from Austin Bergstrom International Airport and five minutes from downtown Austin. Our elegant Spanish Colonial-style hotel is minutes from the best shopping, dining and entertainment Austin has to offer. ... more   less 

Additional Information about Doubletree by Hilton Hotel Austin

Address: 6505 N Interstate 35, Austin, TX 78752-4346
Region: United States > Texas > Austin
Price Range: ₹ 9,190 - ₹ 18,178 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel Austin 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Doubletree By Hilton Austin Hotel Austin
Doubletree Austin
Austin Doubletree
Hotel Style:
#20 Green Hotel in Austin
#41 Business Hotel in Austin
#46 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Hotel Austin staff and other travellers.
5 questions
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San Jose, California
4 months ago
over a year ago
Moody, Texas
over a year ago

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Questions? Get answers from Doubletree by Hilton Hotel Austin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the highway facing (you'll hear the traffic)”
 of 5 bubbles AlexHuart, 14 Feb 2017 | Read review
“Request a room with iews of interior courtyard and pool”
 of 5 bubbles 421stevei, 18 Jan 2017 | Read review
“All rooms are fine that I have been exposed to, except maybe the ones on the inside porch level.”
 of 5 bubbles Manousso, 28 Dec 2016 | Read review
“exec rooms are nice a spacious.”
 of 5 bubbles charlesd503, 29 Nov 2016 | Read review
“Floor 3 or 4 for HHonors; 6 is top of building”
 of 5 bubbles davidhO9904JZ, 16 Nov 2016 | Read review
5 of 5