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Doubletree by Hilton Hotel Austin

Booking.comUS$ 148*
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#54 of 199 Hotels in Austin
GreenLeadersBronze level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 177*
US$ 148*
Great Deal
US$ 161*
US$ 177*
US$ 149*
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Doubletree by Hilton Hotel Austin
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1,213 Reviews from our TripAdvisor Community

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There are newer reviews for Doubletree by Hilton Hotel Austin
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Showing 1,202: English reviews
Greenville Texas
Reviewed 20 June 2016

This was a Disabled Veterans State Conference. Requested handicap room. When we arrived the story was they had not completed remodeling bathroom fot handicap. No was this room safe for handicap individual

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank 47marshak
Miri L, on behalf of the staff at Doubletree by Hilton Hotel Austin, responded to this review

Dear 47marshak Thank you for your review of our hotel. We are very sorry that you weren’t happy with your guestroom during your recent trip. We try to accommodate all reservations but occasionally we can’t meet every room request. Please give us a second chance if you return to the area.

Reviewed 15 June 2016

Quick stay only recommended for my purposes. Remodel has uncomfortable furniture which is not group friendly for small wait periods, etc. Breakfast is way too expensive for the items offered and the quality there. Staff in dining area mostly not too quick on the uptake.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
1Thank X2545VCjohnt
Minneapolis, Minnesota
Reviewed 14 June 2016

In September 2014 I reviewed this hotel and titled it "Not flashy, just right". I talked about the large spanish tiles and tall ceilings, plush sofas and spanish style architecture that made it so charming. I also wished that they would never update it like the Hilton downtown which is trying so hard to attract the hipster crowd. Well fast...

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Helpful?
1Thank Pilar C
Miri L, on behalf of the staff at Doubletree by Hilton Hotel Austin, responded to this review

Dear Pilar C We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we...

Houston, United States
Reviewed 12 June 2016

I was woken up when my CPAP turned off due to a power outage at 4 am...then again at 8am when the maid service knocked on my door at 8am. The bed was uncomfortable enough to make sleeping difficult, the middle of the night / early morning interruptions made it impossible. After paying $12 to park in the hotel garage,...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Joseph B
Houston, Texas
Reviewed 12 June 2016 via mobile

I purchased a Groupon to stay here with my two daughters for one evening. My mistake that I did not realize this hotel was not in downtown Austin. The staff is very professional and helpful during check in however, I feel the pictures give this hotel a different perspective. Everything was dirty. The door handles, mirrors, parking garage, elevators, the...

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Helpful?
1Thank reangia
Miri L, on behalf of the staff at Doubletree by Hilton Hotel Austin, responded to this review

Dear reangia Thank you for your feedback about your recent stay with us. We are very sorry that you were disappointed with the cleanliness of your guest room. We try to be very vigilant in this area because we know how important it is for our guests. Based upon your review, we are actively working with our housekeeping staff so...

Campbell, United States
Reviewed 11 June 2016

The hotel was perfectly fine, but clearly old and in need of some maintenance. The room was fine and clean. The staff not particularly warm. If you find it at a good price, get it, the issues are mostly cosmetic. The air conditioning was noisy. Not so much as to impede sleep, but enough to be bothersome

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Marco B
Andy E, Director of Sales at Doubletree by Hilton Hotel Austin, responded to this review

Dear Marco B, I appreciate that you took the time to post a review about your recent experience at the Doubletree by Hilton Austin. Your feedback is very important to us and I will be sure to pass along your comments to the entire team so that we can make improvements as we strive to ensure that every guest has...

Houston, Texas
Reviewed 9 June 2016

Hadn't stayed at this property for at least 20 years. Sure, it has some miles but value and comfort were great. Covered, safe parking. Ease of access to IH 35. Spacious common areas and rooms. Updated rooms and bed were plus.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank JantheMan50
Andy E, Director of Sales at Doubletree by Hilton Hotel Austin, responded to this review

Dear JantheMan50, I hope that it's not another 20 years before we see you again! Thank you for your comments and for coming back to visit and I am pleased to see that you enjoyed the new rooms. Andy Ellis Director of Sales & Marketing

Pearland, Texas
Reviewed 8 June 2016

Hotel was great. It is going through a renovation. Room was nice, clean, and cozy. If you pick a room pick one that is close to the garage exit. It minimizes your walk. Just be prepared to pay for parking.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank Lowmoreno
Andy E, Director of Sales at Doubletree by Hilton Hotel Austin, responded to this review

Dear Lowmoreno, Thank you for the great review and for taking time to post your comments. We appreciate the feedback and hope that we have the opportunity to host you again in the near future. Andy Ellis Director of Sales & Marketing

Sunapee, New Hampshire
Reviewed 6 June 2016

Modern room was refreshing. Great work area was helpful. The staff was extremely pleasant and helpful as it was my first time to the area. I would recommend the hotel. Extremely comfortable setting. The only issue was I didn't receive the electronic copy of the bill.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank kurt_markarian
Andy E, Director of Sales at Doubletree by Hilton Hotel Austin, responded to this review

Dear kurt_markarian, I was very pleased to see that you enjoyed your stay at the Doubletree and that the hotel and our wonderful team ensured a great overall experience. I apologize that you did not receive an electronic copy of your bill but if I can be of assistance at this time I can be reached at andy.ellis@austindoubletreehotel.com. I hope...

Paris, Texas
Reviewed 6 June 2016

Hotel was very rundown in many ways. Carpet worn in all areas of hotel. Water pressure and water temperature varied so drastically could hardly get a shower taken. Maids did not replace the toiletry items for the entire 3 nights of our stay. Front desk employees spent more time telling us what we could NOT do regarding parking and the...

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Helpful?
Thank judy j
Miri L, on behalf of the staff at Doubletree by Hilton Hotel Austin, responded to this review

Dear judy j Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and hope that next time you’re in the area, you’ll visit us...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the DoubleTree by Hilton Hotel Austin, centrally located at the intersection of IH-35 North and Highway 290 East. Situated between the downtown business district and the Austin Arboretum, the DoubleTree by Hilton Hotel Austin is just 20 minutes from Austin Bergstrom International Airport and five minutes from downtown Austin. Our elegant Spanish Colonial-style hotel is minutes from the best shopping, dining and entertainment Austin has to offer. ... more   less 

Additional Information about Doubletree by Hilton Hotel Austin

Address: 6505 N Interstate 35, Austin, TX 78752-4346
Region: United States > Texas > Austin
Price Range: ₹ 8,421 - ₹ 17,360 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Doubletree by Hilton Hotel Austin 3.5*
Number of rooms: 350
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Groupon, Hotwire, Hilton Hotels Direct, Expedia, Hotels.com, Orbitz, Travelocity, Priceline, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Doubletree by Hilton Hotel Austin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Doubletree By Hilton Austin Hotel Austin
Doubletree Austin
Austin Doubletree
Hotel Style:
#20 Green Hotel in Austin
#41 Business Hotel in Austin
#46 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Doubletree by Hilton Hotel Austin staff and other travellers.
5 questions
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San Jose, California
5 months ago
over a year ago
Moody, Texas
over a year ago

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Questions? Get answers from Doubletree by Hilton Hotel Austin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the highway facing (you'll hear the traffic)”
AlexHuart, 14 Feb 2017 | Read review
“Request a room with iews of interior courtyard and pool”
421stevei, 18 Jan 2017 | Read review
“All rooms are fine that I have been exposed to, except maybe the ones on the inside porch level.”
Manousso, 28 Dec 2016 | Read review
“exec rooms are nice a spacious.”
charlesd503, 29 Nov 2016 | Read review
“Floor 3 or 4 for HHonors; 6 is top of building”
davidhO9904JZ, 16 Nov 2016 | Read review
5 of 5
Booking.com
US$ 148* /night
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Groupon.comUS$ 161
Doubletree.comUS$ 149
TripAdvisorUS$ 148
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Prices are for 1 room, 2 adults
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