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I checked in right when a van full of flight crew came in (they stay there a lot apparently). I was exhausted and feeling a little discouraged, but the check in service, even with them in front of me, was very fast. They've renovated since...More
Thank Amanda R
Response from todped, Director of Sales at Holiday Inn Austin-Town LakeResponded 20 July 2017
Thanks for the four star review.
We appreciate the kind words about our staff. Every property will have issues now and then but it truly is the way in which they are handled that makes all the difference.
Thanks again and we hope you come...More
I stayed at the Holiday Inn at Town Lake in late February. I absolutely loved visiting Austin, TX, and this hotel was a good 15-20 minute walk from everything happening downtown. If you prefer to drive, the hotel has a 5 or 6 story parking...More
Thank Silvana G
Response from todped, Director of Sales at Holiday Inn Austin-Town LakeResponded 12 July 2017
Thanks for the 5 Star review and all the detail.
Your's is the experience we hope to provide all of our guests with the exception of your key issue of course. We're recently replaced both our guest room doors as well as updated our lock...More
The location was great and the staff was friendly. The rooms were a little dated they needed more light fixtures and seating. All that said the view was fantastic! It was also a great location for the local fireworks.More
Response from todped, Director of Sales at Holiday Inn Austin-Town LakeResponded 6 July 2017
Thanks for the great review. We're glad you got to spend the holiday with us.
Our staff offers the best hospitality in Austin and thanks for noticing. Also, come back and see us again soon. We don't have fireworks every day but we'll still have...More
This hotel has been here for a very long time. Great updates have been done to the lobby and the rooms. There was a crowd at check in and when it was my turn, Rachel at reception took such good care of me. When I...More
1 Thank jlcintexas
Response from todped, Director of Sales at Holiday Inn Austin-Town LakeResponded 29 June 2017
Thanks so much for the 4 Star review. We're glad you enjoyed your stay.
Yes, we are celebrating our 50th year in Austin with a whole new look after an extensive renovation that really transformed the property.
Our location continues to offer spectacular views along...More
We got off to an inauspicious start. The front desk had a hard time finding my reservation and asked me to call Hotels.com to get a confimration #. While I was trying to make the call, they found the reservation.
They've done a lot of...More
1 Thank Rich D
Response from todped, Director of Sales at Holiday Inn Austin-Town LakeResponded 19 June 2017
Thank you for the 5 Star review. We appreciate the detail and compliments to our property.
We're glad you had a pleasant and productive stay and hope you can come back and visit us again soon.
US$ 127 - US$ 362 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Accessible rooms ,
Number of rooms
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