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Holiday Inn Express Hotel & Suites Austin NW - Arboretum Area

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Traveller (32)
Room & Suite (57)
Traveller (32)
Room & Suite (57)
Pool & Beach (25)
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Wheelchair Access
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Heated pool
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Hot Tub
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Microwave
Refrigerator in room
Good to know
HOTEL STYLE
Value
Mid-range
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Annual Sale
Hotel deals
Location
Full view
57Somewhat walkable
Grade: 57 out of 100
89Restaurantswithin 0.5 km
5Attractionswithin 0.5 km
Reviews & more
279Reviews
201Photos
9Q+A
54Room tips
Traveller rating
  • 197
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  • 9
Time of year
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Language
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  • English
Show reviews that mention
As a frequent business traveler, I have many nights a year on the road. I don't usually take time to write reviews, but the service I received from Melissa at this hotel was far beyond expectation. While my company, had not provided all of the required documentation for my stay,
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We stayed here in April while in Austin for the Bob Marley Festival.

This hotel is very nice. We had the one bedroom suite and enjoyed it very much although we didn’t spend too much time in the room during the stay.

Hotel was very clean and had everything we needed. Breakfast
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Prepaid in full on Orbitz. On arrival the desk clerk told us there were no rooms available and just stared at us. We asked to talk to the manager he said the same thing. Seems they just wanted us to leave? They new we had paid in full on Orbitz. After some dialog they found anoth
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Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Austin NW - Arboretum Area
Responded 4 weeks ago
Hello NorthStar827402, We recognize your time is valuable and greatly appreciate your feedback. I am terribly sorry your stay was not as great as what we would have wanted it to be. I wanted to send my deepest apologies for the multiple inconveniences you experienced. This is obviously not the typical IHG experience we take pride for. I would love to gather more information about your stay and make it right so I sent you a private message. Also, I have made the hotel management aware of your concerns and I am confident that they will take every action possible to ensure these issues are internally addressed and resolved. I hope you do change your mind and stay with us again. We will be more than happy to provide you the true hospitality experience. Sincerely, Krysllin G. Case Manager IHGService
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This hotel seems quite new. The rooms were so nice, clean and comfortable. The breakfast area is very nice and the breakfast was good especially since they offered healthy options. I can not say enough about the the pool area. Although it was cool, I enjoyed the hot tub over look
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Quick weekend getaway. Great staff at check-in, don't remember the young ladies name but she was very friendly and gave great suggestions on places to hang out. Hotel is located right off freeway, very easy to get to. Room was modern, clean and looked out at the pool. Weather wa
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Professional photo exclusively commissioned by TripAdvisorHoliday Inn Express Hotel & Suites Austin NW - Arboretum Area
The Double Room at the Holiday Inn Express Hotel & Suites Austin NW - Arboretum Area
Comfy bed and pillows
Toilet/shower
Bath
TV/fridge/microwave/ drawers
Previous
Is this hotel near Barton Creek Greenbelt?
It's about 13 miles from the Barton Creek Greenbelt.
0 votes
How far from the port and is there s shuttle from the airport or to the port?
I would allow 20-30 minutes depending on traffic. I do not believe has a shuttle to & from the airport.
0 votes
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Kindly I want to know more about the king suite room please, specially the living area because its not clear in the pictures, does it come with a dining table? and is it fully separated from the bedroom? Thank you
There's no dinning table in this room.
0 votes
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How close is the hotel to the UT campus? We'll be there for graduation. Also - is continental breakfast included?
Depending on traffic, you are there in 30-60 minutes. Breakfast is contential!
0 votes
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How far from 6th street?
We are located 19 minutes away from 6th street depending on traffic exactly 11.6 miles.
0 votes
Previous
12
"Find another hotel"
"no clue on this one"
"4th floor and queen double bed is a big suite."
"I stayed on the side away from the parking lot. There was not much to look at; however, it was very quiet."
"ask for a 3rd floor or above in order to see the city view"
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PRICE RANGE
US$ 87 - US$ 181 (Based on Average Rates for a Standard Room)
LOCATION
United StatesTexasAustinNorthwest Austin
NUMBER OF ROOMS
108
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