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    Extended Stay America - Austin - Round Rock - South

    16950 North I-35, Austin, TX 78728
    +1 877-432-9997
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    24/12/2017 25/12/2017
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    US$ 76
    US$ 76
    US$ 76
    Traveller (36)
    Room & Suite (11)
    Dining (1)
    Overview
    • Excellent26%
    • Very good15%
    • Average10%
    • Poor13%
    • Terrible36%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Rooms
    Suites
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    2.5 Star Hotel
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    Rooms
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    1 room, 2 adults, 0 children
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    Reviews (84)
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    1 - 5 of 82 reviews

    Reviewed 23 October 2017 via mobile

    This place should be called Extended Stay-away No upkeep. A.C. smells like mold. Dirty carpets. Broken microwave. Fridge with no light. Blown light bulbs. I asked for another room and was told that they are none available. There are only 9 Cable Channels and five...More

    1  Thank juwan1971
    Response from 00esa, Manager at Extended Stay America - Austin - Round Rock - SouthResponded 24 October 2017

    Juwan, we're very concerned about your experience and are very sorry that we did not meet your expectations. A clean, fresh suite is our top priority and we will work with the housekeeping team to ensure that it is not repeated again. I hope you...More

    Reviewed 15 October 2017

    You don't want to stay here, no matter how desperate you are. Trust me. If you have any other option, no matter how rough, take it. Sleep in your car, sleep under a bridge. Go to the homeless shelter, crash on a bus stop bench....More

    Review collected in partnership with Extended Stay
    1  Thank sunnysA974JO
    Response from 00esa, Manager at Extended Stay America - Austin - Round Rock - SouthResponded 16 October 2017

    Thank you for staying at our hotel and sharing your feedback. Exceptional service for every guest is our highest priority, so we were disappointed to learn that your experience with us fell short. We have shared your feedback with the appropriate team members so adjustments...More

    Reviewed 16 September 2017 via mobile

    This hotel is disgusting! We booked a room here though hotels.com for Labor Day weekend and upon arrival our room was dirty, our sheets smelled like smoke and had some kind of brown residue on the sheets. The lady at the front desk didn't even...More

    1  Thank Tracey D
    Response from 00esa, General Manager at Extended Stay America - Austin - Round Rock - SouthResponded 17 September 2017

    Tracey, I apologize that we failed to provide you an exceptional stay. We are extremely sorry for the cleanliness and service issues you experienced while you were here. Your review will be taken as a tool to ensure that all procedures within our housekeeping and...More

    Reviewed 5 September 2017

    Horrible little hotel, tiny, dirty, rooms are very small, zero amenities, smells bad, hard beds. If you are desperate and dont want to pay over $40 a night, then this is a place for you. If you have any value of comfort or service, run...More

    1  Thank Ken L
    Response from 00esa, General Manager at Extended Stay America - Austin - Round Rock - SouthResponded 6 September 2017

    Ken, please accept my sincerest apologies for the issues you encountered while you were here and regret the inconvenience they caused. We will address your concerns and ensure we take actions for improvement. We value your feedback and hope you will give us the opportunity...More

    Reviewed 9 August 2017 via mobile

    If not, you can do better. Pricier without the cleaning or good wifi or breakfasts that a motel right around the corner has, and clientele is lower rent because of deposit vs credit card policy. We had a fight break out on our hallway one...More

    Thank ayersrock2000
    Response from 00esa, General Manager at Extended Stay America - Austin - Round Rock - SouthResponded 11 August 2017

    Thank you for staying with us. Although your overall stay was satisfactory, we are sorry for the inconvenience you experienced during your visit. We hope you will choose us another time so we can provide you with a much more satisfying experience. Sincerely, General Manager

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Pool
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    Details
    • Price range
    • US$ 70 - US$ 88 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #71 Business Hotel in Austin
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 1
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Extended Stay, Travelocity, Hotwire, Priceline, TripOnline SA, Orbitz and Cancelon so you can book your Extended Stay America - Austin - Round Rock - South reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Austin
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    Traveller (36)
    Room & Suite (11)
    Dining (1)
    Hotel & Grounds (34)
    Bathroom (1)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
    Austin's Park
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    Questions & Answers
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    Room Tips
    "get on the Top floor only, rooms have paper thin walls and ceilings."
    Read review
    "Stay far away from the Night Club just to the south of the hotel. Otherwise, it might keep you awake long..."
    Read review
    "No real good rooms. I always choose top floor between elevator and fire escape. Escape stairs were located on..."
    Read review
    "Pick a room at a different hotel down the street."
    Read review
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