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Hilton Austin

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#27 of 197 Hotels in Austin
Certificate of Excellence
GreenLeadersGold level
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Hilton Austin
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1,494 Reviews from our TripAdvisor Community

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Showing 1,453: English reviews
Houston, Texas, USA
Reviewed 27 December 2015

Just stayed here 1 night over the Xmas weekend. Very nice room on 25th (executive) floor (next to top floor). Everything comfy and nice as expected. Staff friendly, room entry via iPhone Hilton app (!), convenient location, easy self parking. However, we were awakened at 12:30am from music/clubs nearby. Despite being 25 floors up, the pounding music/bass sounded like it...

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Helpful?
Thank bbhouston
Diana N, Social Media Manager at Hilton Austin, responded to this review

Dear bbhouston, Thank you for your review here on TripAdvisor. We are glad you enjoyed your room and that our staff provided you with great service. We are deeply to sorry to hear about the outside noise you experienced during your recent stay. Please accept our sincerest apologies. We hope you might consider us again should your travels bring you...

Austin, Texas
Reviewed 23 December 2015

Clean room, nice linens, comfy bed. Checks all the basic boxes. "City View" that we paid extra for was actually a view of the 'hood and the freeway. I guess that IS the city, so they didn't lie. Considering downtown is the opposite direction, I feel snookered. Nice hotel but not great.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank gypsypermit
Diana N, Social Media Manager at Hilton Austin, responded to this review

Dear gypsypermit, Thank you for your review here on TripAdvisor. We are very sorry to hear you did not get the city room view you were expecting. If you could please contact us at auscv-sm@hilton.com with your reservation information, we would be happy to look into this for you and Make Things Right.

Ottawa, Canada
Reviewed 21 December 2015

I was in Austin for the first time and the Hilton Austin was selected as the group hotel. Hilton furnished a competitive group rate and we were pleased with the choice. I had used the mobile app to check in so I knew where my room was going to be and that it would have a King-sized bed. Checkin was...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Andrew M
Diana N, Social Media Manager at Hilton Austin, responded to this review

Dear Andrew, Thank you very much for your review here on TripAdvisor! We are very pleased to hear about your great stay here at our hotel and really appreciate you taking the time to write a detailed review about your experience. We are very glad you enjoyed your stay! Thanks for your feedback. We look forward to the opportunity of...

Houston, United States
Reviewed 21 December 2015

I took my wife for a weekend getaway to see the Austin Trail of Lights. We stayed at the Hilton Austin and it added to a great weekend. Service was good, hotel was nice and clean and very modern. I upgraded my room and had a great view of downtown Austin and Hill Country.

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Helpful?
Thank David W
Diana N, Social Media Manager at Hilton Austin, responded to this review

Dear David, Many thanks for your review here on TripAdvisor! We are thrilled to hear you and your wife had a great stay here with us and that our team provided with you great service. Thanks so much and we look forward to welcoming you both back in a near future!

Corinth, Texas
Reviewed 19 December 2015 via mobile

What a fantastic hotel. In the heart of downtown close to restaurants. Located just two blocks from the famous 6th street scene. Had a couple night caps in the Loft Bar. A very nice executive floor for breakfast which was included. The staff was courteous and helpful. Parking fee was a little steep.

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Helpful?
Thank Russell I
Diana N, Social Media Manager at Hilton Austin, responded to this review

Dear Russell, Many thanks for the 5-Star review here on TripAdvisor! We greatly appreciate your feedback and we are very happy to see that you have enjoyed your stay. It is nice that you took advantage of our location and that you enjoyed our Executive Lounge. We are looking forward to seeing you again very soon! Thank you again!

Lubbock, Texas
Reviewed 16 December 2015

The Hilton is located just a block south of 6th St so it is in an ideal location. It is also only a short walk away from Rainey St. if you would prefer a different look for nightlife. The Hilton itself is great for a large conference (the reason I was there), or for just an average stay. The lobby...

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Helpful?
Thank BarryBroughton
Diana N, Social Media Manager at Hilton Austin, responded to this review

Dear BarryBroughton, Thank you for your review here on TripAdvisor! We greatly appreciate your feedback and we are very happy to see that you have enjoyed your stay. It is nice that you took advantage of our location and you enjoyed your room and our delicious turkey club sandwich! We look forward to the opportunity of welcoming you back in...

Denver, Colorado
Reviewed 16 December 2015

Perfect location for walking to 6th street. Only about a block away. Also very close to walk to the convention center and many retaurants and bars. Very nice, clean rooms. Rooftop pool is great for warm weather, however it was cold when we were there. Does have an outdoor hot tub.

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Helpful?
Thank Kate S
Diana N, Social Media Manager at Hilton Austin, responded to this review

Dear Kate, Many thanks for your review here on TripAdvisor! We are pleased to hear you enjoyed our central location in the heart of downtown Austin next door to the Convention Center and nearby so many great restaurants, bars and attractions. We are glad you found our rooms to be nice and clean too! We appreciate your feedback and look...

Norcross, Georgia
Reviewed 14 December 2015

We chose to stay at this hotel because my husband was attending an event here. Needless to say, I was happy – a Hilton hotel. Immediately I began to think of the comforts and quality service I normally receive at Hilton properties. Scratch that. This was not one of those Hilton properties. Somebody from the corporate office needs to come...

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3Thank Tripre
Diana N, Socila Media Manager at Hilton Austin, responded to this review

Dear Valued Guest, Thank you for taking the time to share your detailed review here with us. We are deeply sorry to hear about your experience here at our hotel and sincerely apologize for your disappointing stay. At Hilton, we always aim to ensure every guest feels cared for, valued and respected. Your feedback will help us deliver this brand...

Wichita Falls, United States
Reviewed 14 December 2015

I stayed at this hotel for a conference. It was really nice and clean. The parking garage was a little creepy. Also, I left behind a phone charger and it was never found by the hotel staff??? It has to be somewhere, and I'm guessing it went home with somebody on the Hilton payroll.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Cindy P
Diana N, Social Media Manager at Hilton Austin, responded to this review

Dear Cindy, Thank you for taking the time to share your comments here with us. We are pleased to hear you found our hotel to be nice and clean. We welcome your feedback, so please let us know about any concerns your might have about our parking garage. We are sorry to hear your phone charger has been lost. We...

Minneapolis, Minnesota
Reviewed 14 December 2015

I have stayed at this Hilton Hotel a number of times and always find it clean, welcoming, nice comfortable rooms that are updated and great food in the restaurants. The executive lounge is very nice. The location is perfect for visiting Austin. On this particular stay, I want to highlight that the service was outstanding - in particular Mary Ann...

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Helpful?
Thank Karen R
Diana N, Social Media Manager at Hilton Austin, responded to this review

Dear Karen, Many thanks for your review here on TripAdvisor! We are so glad that you chose the Hilton Austin again for your recent trip. We know you have many options when it comes to downtown hotels and we are honored to serve you. We greatly appreciate your feedback and we very happy to see that you have enjoyed your...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Hilton Austin hotel, situated in downtown Austin adjacent to the Convention Center. Our hotel is surrounded by the city's most vibrant shopping, dining and entertainment scene. The famous 6th Street Entertainment District, Warehouse District, and 2nd Street District are all within walking distance of this downtown Austin hotel. ... more   less 

Additional Information about Hilton Austin

Address: 500 E 4th St, Austin, TX 78701-3720
Region: United States > Texas > Austin
Price Range: ₹ 14,334 - ₹ 35,999 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Austin 4*
Number of rooms: 801
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Hotels.com, Cheap Tickets, Travelocity, Priceline and Jetsetter so you can book your Hilton Austin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Austin Hotel Austin
Hilton Hotel Austin
Austin Hilton Hotel
Hotel Style:
#3 Green Hotel in Austin
#5 Spa Hotel in Austin
#13 Luxury Hotel in Austin
#16 Business Hotel in Austin
#16 Romantic Hotel in Austin
#19 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Austin staff and other travellers.
19 questions
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Questions? Get answers from Hilton Austin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't go too high up - the view is nice, but the elevators are slow.”
 of 5 bubbles Y9562XIstephens, 22 Mar 2017 | Read review
“Floor 19 was perfect.”
 of 5 bubbles Sinyptk, 1 Mar 2017 | Read review
“Try to stay on the executive Lounge level”
 of 5 bubbles Pens1978, 22 Feb 2017 | Read review
“Higher floor. Ask for room that has view of downtown area.”
 of 5 bubbles , 13 Feb 2017 | Read review
“call before you go to make sure all is okay”
 of 5 bubbles mspatron, 13 Feb 2017 | Read review
5 of 5