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Hilton Austin

PricelineUS$ 281*
View Deal
#25 of 200 Hotels in Austin
Certificate of Excellence
GreenLeadersGold level
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$ 347*
US$ 281*
Great Deal
US$ 291*
US$ 291*
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Hilton Austin
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1,531 Reviews from our TripAdvisor Community

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Showing 1,488: English reviews
Dallas, TX
Reviewed 6 March 2016 via mobile

The room was clean and comfy. I had a great view of lake. The shower is amazing. Conference room temperatures were pleasant , which was a nice surprise. Lost a star because cell phone reception was spotty in the room. Exercise facilities were nice.

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Helpful?
Thank LTtravels2003
HiltonAustin, Manager at Hilton Austin, responded to this review

As a convention center hotel, we strive to provide excellent service and accommodations for our business guests, so we are delighted that you had such a great experience both in your room and in our conference space! Thank you for taking the time to share your feedback, and whether it be for leisure or business, we hope to welcome you...

Bethesda, Maryland
Reviewed 5 March 2016

Pros: The Hilton is perfectly located in downtown Austin: - It's a short drive to South Congress and East Austin. - It's a short walk to the famous 6th Street with its famous nightlife, as well as Rainey Street, with its more chill nightlife. The room is well appointed, and impressively up-to-date, technology-wise: - The door/key is electronic, and there...

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Helpful?
Thank IstanbuliteinUSA
HiltonAustin, Manager at Hilton Austin, responded to this review

Thank you for your detailed review! We are glad that you took advantage of our prime location in the heart of downtown Austin and that you enjoyed your accommodations which include some of our latest technological updates such as the digital key. More importantly, thank you for your comments regarding our staff! They strive to give our guests a one-of-a-kind...

San Francisco, California
Reviewed 3 March 2016

I arrived from the airport and they told me they overbooked the hotel and that I would have to go back to the airport to stay at the Hampton Inn...unbelievable! How does that happen? I was a frequent Hilton guest until then but I will never book here again.

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Helpful?
2Thank David A
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi David - We greatly appreciate you taking the time to provide your feedback, and I must apologize for this situation. Unfortunately, there are times when the hotel is overbooked, but you, our valued guest, are always our first priority, and we try to minimize the impact and find similar accommodations. I will send you a direct message as well,...

Knoxville, United States
Reviewed 3 March 2016

The hotel was very nice, and that's an understatement. The lobby is impressive in size, design, and cleanliness. The check in process was smooth and professional. One of the greatest services they now offer is a direct text number for any customer service requests (housekeeping, maintenance, etc.). That is a great service for me because there are many times I...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Kevin C
Harrisburg, United States
Reviewed 3 March 2016

Any question I had, staff immediately responded. The night I checked in, the night light wouldn't shut off. Called the front desk, issue resolved. The next morning, I had to stop at the front desk to ask a question, the person at the desk asked if I had any further issues with my lights or the room. Wow! The conversation...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Elizabeth W
Reviewed 3 March 2016

The hotel, LOCATED a block or two from the best night scene in AUSTIN, SIXTH STREET, as well as literally right across the street from the CONVENTION CENTER, was absolutely breathtaking. The gorgeous lobby was actually our second impression of the property after being brightly and politely greeted by the valet staff. Everything was GRAND and ELEGANT once we came...

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Helpful?
Thank Tjade O
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi Tjade - First of all, congratulations on your nuptials! And as for your review, just WOW!! We are so incredibly excited to hear that you had an amazing experience with us, especially during such a momentous occasion as your wedding. Our team members are always more than happy to give our guests Plus One Service, but we are delighted...

Reviewed 2 March 2016

I really enjoyed this hotel. There service was terrific. They sent me a text to ask me if everything was OK. I had an urge for chocolate chip cookies late one night the concierge helped me order cookies from Tiff Sweets, and when the cookies arrives their had them delivered to my room. The only negative comment I could possible...

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Helpful?
Thank Melinda E
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi Melinda - Thank you so much for this great 5-star review! We strive to give our guests a one of a kind experience, so we are thrilled to hear you received such excellent service! Our concierge team certainly knows the power of Tiffs Treats cookies, and we will definitely share your comments with them. Thank you again, and we...

Reviewed 29 February 2016

My experience was awesome and my accommodation was amazing. The Hilton Austin STAFF provides Excellent Client Service to there patriots! I would like to thank Elsa, Addy A., Anier Luis R., Jared J., Sarah C., Mason G., Mary Ann, Marlo T., Pam H. for there great customer service.

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Helpful?
Thank Q W
HiltonAustin, Manager at Hilton Austin, responded to this review

Thank you so much for this great feedback! Our team members are more than happy to provide our guests with Plus One Service, so we are delighted to hear that we excelled in regards to your recent stay. We will definitely be sharing your comments with our team, and we certainly look forward to treating you to another fabulous stay...

Austin, United States
Reviewed 29 February 2016

Staff was very helpful and friendly. They were very accommodating to my early arrival. There was a great map that was provided to help get a lay of downtown area. The only downside was the fish smell that was in the water in the room.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Cara C
HiltonAustin, Manager at Hilton Austin, responded to this review

Hi Cara - We are so happy to hear that you enjoyed your recent stay with us, especially regarding the helpfulness of our staff! However, I do apologize for the issue with the water. If you could email me your name or room number at auscv-sm@hilton.com, we will definitely look into this to fix the problem. Thank you again for...

Philadelphia, Pennsylvania
Reviewed 29 February 2016

I come here every year for about a week for business, and I always enjoy staying here. It's extremely pricey, but it's also a very nice hotel. Well-kept, nice personnel, decent room service/hotel food, large space, up-to-date bathroom and bedroom furniture, great downtown location. I really don't have any complaints. I would recommend this hotel if you're OK spending a...

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Helpful?
Thank ginavillecco
HiltonAustin, Manager at Hilton Austin, responded to this review

Hello - Thank you so much for your excellent 5-star review and even more for being such a loyal guest! We strive to make every guest feel like it's their home away from home, so we are delighted to hear that you enjoyed everything from the service to the décor to the location. Thank you again, and we look forward...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Hilton Austin hotel, situated in downtown Austin adjacent to the Convention Center. Our hotel is surrounded by the city's most vibrant shopping, dining and entertainment scene. The famous 6th Street Entertainment District, Warehouse District, and 2nd Street District are all within walking distance of this downtown Austin hotel. ... more   less 

Additional Information about Hilton Austin

Address: 500 E 4th St, Austin, TX 78701-3720
Region: United States > Texas > Austin
Price Range: ₹ 12,970 - ₹ 31,784 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Austin 4*
Number of rooms: 801
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, Expedia, Hotels.com, Orbitz, Hotwire, Travelocity, Cheap Tickets, Cancelon, Priceline, TripOnline SA, getaroom.com and HotelQuickly so you can book your Hilton Austin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Austin Hotel Austin
Hilton Hotel Austin
Austin Hilton Hotel
Hotel Style:
#3 Green Hotel in Austin
#5 Spa Hotel in Austin
#12 Luxury Hotel in Austin
#16 Romantic Hotel in Austin
#16 Business Hotel in Austin
#19 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Austin staff and other travellers.
19 questions
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See all questions (19)

Questions? Get answers from Hilton Austin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the 25th floor is the Executive floor with key access”
TeagueTravels, 23 Apr 2017 | Read review
“I had the view of the river - but a view of the capitol is also available.”
maffydavison, 19 Apr 2017 | Read review
“Check out the Hilton app to select your room in advance. The higher the room the better...face the college for a great view at night.”
978franka, 18 Apr 2017 | Read review
“We faced downtown, our room ended in 03, which was a corner 1 bedroom suite. odd numbers may be the rooms that face downtown.”
2toots, 11 Apr 2017 | Read review
“Don't go too high up - the view is nice, but the elevators are slow.”
Y9562XIstephens, 22 Mar 2017 | Read review
5 of 5
Priceline
US$ 281* /night
View Deal
Booking.comUS$ 291
Hilton.comUS$ 291
CancelonUS$ 347
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*Disclaimer
Prices are for 1 room, 2 adults
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