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Hampton Inn & Suites Austin Downtown

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#25 of 197 Hotels in Austin
Certificate of Excellence
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Hampton Inn & Suites Austin Downtown
Hampton Inn & Suites Austin Downtown
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960 Reviews from our TripAdvisor Community

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There are newer reviews for Hampton Inn & Suites Austin Downtown
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Showing 950: English reviews
Houston, Texas
Reviewed 6 December 2015

Regular room and amenities but the personnel were over the top great in big and small ways. Valets Jacob and Mike chased down a would be robber who grabbed one of our bags and took off. They didn't even hesitate. Everything returned. Front desk clerk Sarah Dixon was attentive, quick to answer questions and knowledgable about local restaurants and businesses....

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Helpful?
Thank Susan W
Ramon Cardona C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Dear Susan, WOW! I am so sorry to hear that you went through that scare but I am also so excited to hear that our valet staff was able to recover your bag! It is wonderful to know that every staff member you encountered was friendly, helpful, and attentive to your needs. Here at the Hampton Inn & Suites Downtown...

Reviewed 5 December 2015 via mobile

Visit Austin all the time and this is our favorite hotel. Close to everything plus just a great hotel. Right across from Max's which is wonderful. Rooms are quiet & always clean. New upgrades are so wonderful! Lots more space! Alexis & Sarah were super helpful towards us. Have stayed here many many times & will continue to. Just a...

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Helpful?
Thank Vicky A
Ramon Cardona C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Dear Vicky, Thank you for your feedback and 5 Out Of 5 rating! We are so honored to be your favorite Austin Hotel! Our goal to keep guests so satisfied that they return to us when they find themselves back in Austin. It means so much to us that you choose us every time! I am happy to hear that...

Reviewed 2 December 2015

Close to 6th S, within walking distance of Austin City Limits, convention center & restaurants. Hotel was clean, staff friendly, valet attentive. Breakfast was hot and coffee was even better! We would stay again! The downside price per night is higher than it should be and does not include valet in this region and I travel 50% of the year....

Review collected in partnership with Hampton
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Thank O7137SZtracyh
Ramon Cardona C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Thank you for staying with us at the Hampton Inn & Suites Downtown Austin Convention Center and for choosing to rate us 5 Out of 5! We are so thrilled that you enjoyed our location, amenities, and staff! We depend on our guest's feedback to better our property and continue the strive for complete service satisfaction! We hope to see...

College Station, Texas
Reviewed 2 December 2015

This was our 3rd stay at this Hotel. The location is perfect for walking to area attractions. Front desk employees and Valet were very helpful with all of our questions. We plan to stay there again soon.

Review collected in partnership with Hampton
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Thank Tere25
Ramon Cardona C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Thank you so much for staying with us repeatedly at The Hampton Inn & Suites Downtown Austin/ Convention Center! We strive for excellence and guest satisfaction every moment of every day, so we take it heart that you have chosen to stay with us THREE times in a row and publish your thoughts! We depend on feedback like yours and...

Reviewed 2 December 2015

If you are interested in visiting downtown Austin, The Hampton Inn and Suites, Downtown is the place to set up camp. Great rooms and in the center of the city, able to walk just about anywhere. Plenty of restaurants, night life and music venues.

Review collected in partnership with Hampton
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Helpful?
Thank James S
Ramon Cardona C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

We greatly appreciate the five star response. Austin is known for are great restaurants and lively atmosphere. Being downtown Austin only 4 blocks from the live music and bars makes our hotel the brightest star in a cluster of stars. We try to set our selves apart from the other hotels by creating a personable and memorable experience. We can...

Omaha, Nebraska
Reviewed 2 December 2015

Great location, comfortable beds, very nice and clean. We enjoyed sitting on the balcony sipping our coffee after a nice free breakfast. The staff made us feel at home and shared their knowledge of the area. We rented bicycles and had a great time riding the trails along the river.

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Helpful?
Thank lisa M
Ramon Cardona C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Thank you for taking the time to comment on your recent stay at the Hampton Inn & Suites DT Austin. We greatly appreciate your wonderful comments that you gave. Thank you again and we hope to see you next time.

Reviewed 27 November 2015

The staff was very friendly and helpful. After I checked out, I realized I left my earrings in the room. I called and Sarah Dixon from the front desk went straight to the room and called me from her cell phone to look for the earrings. She gave me updates on the search throughout my trip back to Dallas. The...

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Helpful?
Thank Amy R
Ramon Cardona C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Thank you for taking the time to submit an awesome review. Our staff really works hard to make an impact with each and every guest. We know the value of a memorable experiences. Thank you for staying with the Hampton Inn & Suites DT Austin.

Chicago, Illinois
Reviewed 25 November 2015

Second time staying here. Good location. Just a few blocks from several restaurants and the bars on Sixth Street. Clean and comfortable. Rooms pretty basic. Excellent breakfast on the second floor. Staff always polite and friendly.

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Thank BOVCAT
Ramon Cardona C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Your comments are greatly appreciated. We do our best to create memorable experiences for all of our guest so they may enjoy the Austin experience. Being just a couple of blocks from most restaurant and events like the state capital and fames 6th street district. Its makes it exiting to be part of the Hampton Inn & Suites DT Austin....

California, Maryland
Reviewed 24 November 2015

The location of this hotel is excellent. It's just a block from the Convention Center, close to the Congress Street bridge where the bats live, and across the street from Gus's Fried Chicken. Although the hotel was completely full when we were there, our room was very quiet, and we did not hear any noise at all from adjacent rooms....

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Helpful?
Thank WorldTraveler9
Ramon Cardona C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Thank you for taking the time to review our hotel. I'm disappointed with our cleanliness efforts and will speak with our department managers to re train our staff members as needed. Our goal is to ensure every guest has a great stay and again very sorry we did not exceed your expectations.

london, United Kingdom
Reviewed 20 November 2015

Very comfortable and functional hotel, good value and conveniently located between 6th street & lady bird lake. Buffet breakfast had what you need to start the day, no fuss, no wait. Overall I would stay again.

Review collected in partnership with Hampton
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Thank C F
Ramon Cardona C, Manager at Hampton Inn & Suites Austin Downtown, responded to this review

Thank you for taking the time to share your experience about your recent stay at the Hampton Inn & Suites DT Austin. I see that you rated us low in some areas that we could improve on and for that I am thankful. We are always trying to improve our overall guest experience. Your comments go along way to help...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
Official Description (provided by the hotel)
The Hampton Inn & Suites Austin Downtown hotel is the perfect location to help you enjoy your downtown Austin activities. Austin is known as the 'Live Music Capitol of the World,' and we help you enjoy it by placing you right next to Sixth Street as well the University of Texas Austin and the Texas State Capitol. Our hotel brings a New Orleans style to Texas with our Bourbon Street style, fitting right in with the "Keep Austin Weird" theme. ... more   less 

Additional Information about Hampton Inn & Suites Austin Downtown

Address: 200 San Jacinto Blvd, Austin, TX 78701-4028
Region: United States > Texas > Austin
Price Range: ₹ 12,893 - ₹ 32,526 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn & Suites Austin Downtown 3*
Number of rooms: 209
Reservation Options:
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Also Known As:
Hampton Inn & Suites Austin Downtown Hotel Austin
Hampton Inn And Suites Austin Downtown
Hampton Inn Austin
Austin Hampton Inn
Hotel Style:
#17 Business Hotel in Austin
#22 Romantic Hotel in Austin
#55 Family Hotel in Austin
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Questions & Answers

Here's what travellers have asked, with answers from Hampton Inn & Suites Austin Downtown staff and other travellers.
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Questions? Get answers from Hampton Inn & Suites Austin Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure it is clean before checkin in”
 of 5 bubbles ScottandLaurie, 15 Mar 2017 | Read review
“Try for a room that faces the front of the hotel, otherwise you're looking at the JW Marriott and not much else.”
 of 5 bubbles dustins442, 10 Nov 2016 | Read review
“I stayed on the 10th floor - quiet and quick access to elevators”
 of 5 bubbles Texassnowbird, 30 Oct 2016 | Read review
“Get to breakfast early to get the best stuff”
 of 5 bubbles P6530MKjessicam, 29 Oct 2016 | Read review
“Even on the 9th floor, the street noise was pretty loud. I'm not sure if a room on one of the higher floors would help.”
 of 5 bubbles CheapThrills, 12 Sep 2016 | Read review
5 of 5