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I had foot and ankle surgery, and I have a cast up to my knee. We booked a "handicapped" room. When we got to the room we discovered a bath tub shower. Apparently if you need a roll-in shower you have to specify THAT type...More
Response from KarlStutz, Assistant General Manager at Fairfield Inn & Suites Austin Northwest/The Domain AreaResponded 29 November 2016
Thank you for taking the time to review our hotel on TripAdvisor. I am so sorry that you had that experience with us. The comunnication on the types of ADA rooms we offer is something that we can greatly improve on, and i want...More
Check in was efficient, and our room was clean and comfortable. Our room included a small refrigerator. The included breakfast was quite expansive and tasty. Hot and cold items, including a make-your-own-waffle station - something for everyone in this buffet. I'd stay here again in...More
Thank Carol D
Response from Ryan P, General Manager at Fairfield Inn & Suites Austin Northwest/The Domain AreaResponded 18 November 2016
Thank you for taking the time to review our hotel on Trip Advisor. It is always nice to hear about great stay! Each and every person on our staff really does make it their mission to "impress the guest". I am thrilled that...More
I stayed 2 nights Oct 11 & 12 '16. First night slept well 2nd night awakened by heavy freight train running directly adjacent to hotel, which awoke me 5 times during the night. Access to and from the freeway is a bit unusual.More
Response from Ryan P, General Manager at Fairfield Inn & Suites Austin Northwest/The Domain AreaResponded 16 October 2016
Thank you for taking the time to review our hotel on Trip Advisor, As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your stay. Please accept our sincere apology for the...More
I love the breakfast. Gives a lot of variety and don't have to spend more money to go get breakfast. Place was clean. Staff was friendly and helped with directions. Weird location but gives a sense of privacy. Best hotel my husband has gotten us.More
Thank B R
Response from Ryan P, General Manager at Fairfield Inn & Suites Austin Northwest/The Domain AreaResponded 16 September 2016
Thank you for taking the time to review our hotel on Trip Advisor. We are very happy that you loved our breakfast, and that you though we were clean & friendly. Our staff really does try to "Impress the Guest".
Again, Thank you...More
Rooms are comfy and set up with plenty of amenities! The bed and lines were very nice. Air condition Ming was COLD! Spacious bathroom area. Microwave and coffee pot in the room. Also offer Free wifi, free breakfast (the waffles are good!), pool and its...More
Response from Ryan P, General Manager at Fairfield Inn & Suites Austin Northwest/The Domain AreaResponded 1 September 2016
Thank you for taking the time to give us such a great review on Trip Advisor! We always love to hear when a guest really enjoys their stay. There are many hotel choices in this area, and we thank you for choosing our Fairfield...More
US$ 91 - US$ 193 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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Also Known As
Fairfield Inn & Suites Austin Northwest Hotel Austin ,