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Hilton Garden Inn Austin Northwest / Arboretum

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Traveller (56)
Room & Suite (114)
Dining (22)
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Overview
  • Excellent54%
  • Very good29%
  • Average10%
  • Poor5%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Hilton Garden Inn Austin Northwest / Arboretum
Special Offer: Double Points, Every Stay
Hotel deals
Offers from Hilton Garden Inn Austin Northwest / Arboretum
Special Offer: Double Points, Every Stay
Hotel deals
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Nearby Hotels
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Reviews (718)
There are newer reviews for Hilton Garden Inn Austin Northwest / Arboretum
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375
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All reviewsresearch blvdindoor poolthe staff was friendly and helpfulbusiness tripdefinitely stay here againclean roomsconvenient locationbreakfast buffetfront desk staffvery nice hoteleasy accessfitness centerbed was comfortablelobbyhgiarboretumkeurig
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61 - 65 of 712 reviews
Reviewed 1 September 2017

Spacious and tastefully decorated lobby. Spacious, clean, well-maintained rooms with handy kitchenette. Not only professional and accommodating, but genuinely friendly staff. Clean pool. Enjoyed our stay.More

Review collected in partnership with Hilton Garden Inn
Thank H4199RJlindag
Response from Joe B, General Manager at Hilton Garden Inn Austin Northwest / ArboretumResponded 19 October 2017

We actually re-did our lobby about 4 years ago. A lot of people like the way it was decorated, thank you for mentioning it. Our maintenance do a great job and work really hard to keep our rooms in great condition for our guests. Thank...More

Reviewed 28 August 2017

This is your basic, reliable HGI. The rooms are clean. The service is friendly. The beds were comfortable. The complimentary coffee is decent but not great. It's a functional hotel for business travel or a vacation on a budget. The gym is tiny and felt...More

Thank fwcsportnut
Response from Joe B, General Manager at Hilton Garden Inn Austin Northwest / ArboretumResponded 19 October 2017

Thank you for taking the time to share your experience. We appreciate all the feedback we can get and Ill be happy to share yours with our staff. Our gym is something we are working on and hope some time in the future we can...More

Reviewed 27 August 2017

Love this hotel the staff and guest at the hotel are super friendly and nice I will recommend this hotel to anyone if you going to Austin it's also really close to some good restaurant and near the freewayMore

Review collected in partnership with Hilton Garden Inn
Thank 355nadiat
Response from Joe B, General Manager at Hilton Garden Inn Austin Northwest / ArboretumResponded 19 October 2017

Thank you so much for taking the time to share your great comments with us. It means a lot to us when our guests recommend our property. Word of mouth is the best way to get other great guests such as yourself to stay with...More

Reviewed 22 August 2017

Easy access off the highway, 2 major restaurants in the adajent parking lot...walk is easy. Indoor pool and fitness center , The living room is good size with a sleeper sofa if needed, the double beds are in a room that could be a bit...More

Review collected in partnership with Hilton Garden Inn
Thank Joan M
Response from Joe B, General Manager at Hilton Garden Inn Austin Northwest / ArboretumResponded 19 October 2017

I'm glad that the amenities of our hotel met your expectations. Hilton does everything they can to have everything that a guest needs. Our location is very popular, especially with two great restaurants just walking distance. Hope to see you again if you decide to...More

Reviewed 21 August 2017

This hotel was clean, quiet and friendly. Every time I entered I was greeted by the front desk host. And they were all very friendly. I would definitely go back! If you go, River at the front desk is very helpful and kind.More

Review collected in partnership with Hilton Garden Inn
Thank C6357JDmatt
Response from Joe B, General Manager at Hilton Garden Inn Austin Northwest / ArboretumResponded 19 October 2017

Hello, Thank you for sharing with us your experience. We try our best to maintain our hotel as much as we can. I am so happy to keep seeing wonderful comments about our Front Desk Agent River. Thank you for your comments and Ill be...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Banquet Room
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$ 111 - US$ 240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Austin
#21 Business Hotel in Austin
#36 Romantic Hotel in Austin
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$ 111 - US$ 240 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Family Hotel in Austin
#21 Business Hotel in Austin
#36 Romantic Hotel in Austin
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (56)
Room & Suite (114)
Dining (22)
Pool & Beach (2)
Amenities (26)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Kathystan
6 December 2016|
Answer
Response from Carrie M | Reviewed this property |
It is about 12 minutes away!!
0
Votes
Kathystan
6 December 2016|
AnswerShow all 4 answers
Response from Joe B | Property representative |
Thank you for looking at our hotel for your travel needs. The Exchange building is approximately 9-10 miles from the hotel.
0
Votes
Vitali S
2 December 2016|
Answer
Response from Joe B | Property representative |
Hilton offers free internet access. This is enough for basic web browsing and email needs. We offer a premium internet option as well that will increase your bandwidth and should be enough for video. The cost of the... More
0
Votes
Room Tips
"Second floor is very quiet."
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"Hotel is set far back from the street, so there are probably no 'noisy' rooms"
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"non-smoking, king size bed"
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"There isn't any great views; so get a room on 2nd floor as it will make it easier to get out"
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