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Hilton Garden Inn Austin Northwest / Arboretum

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Rooms
30 Dec31 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Welcome to the Hilton Garden Inn Austin NW/Arboretum hotel which boasts an ideal location in the Northwest Arboretum while also giving you prime location to The Domain shopping in Austin. We offer complimentary WiFi as well as clean, spacious rooms to make you feel right at home!
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Property amenities
Pool
Restaurant
Free Parking
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Wheelchair Access
Bar/Lounge
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Heated pool
Indoor pool
Hot Tub
Banquet Room
Breakfast Available
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Room features
Non-Smoking Rooms
Family Rooms
Microwave
Suites
Good to know
HOTEL STYLE
Mid-range
Quiet
HOTEL CLASS
Hotel links
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Special Offer:Double Points, Every Stay
Hotel deals
Location
Full view
Contact
11617 Research Blvd, Austin, TX 78759-4031
Getting there
Austin-Bergstrom Intl Airport26 km
Killeen-Fort Hood Regional Airport73 km
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Reviews & more
755Reviews
239Photos
7Q+A
63Room tips
Traveller rating
  • 400
  • 222
  • 76
  • 42
  • 15
Time of year
Traveller type
Language
  • Filter
  • English
Show reviews that mention
We previously stayed at this hotel because it's close to our relatives. However, nothing has improved over my last review. The hotel employees are mostly Hispanic and they are very rude. They will point at customers, laugh and generally make fun of them. For breakfast the emp
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Response from Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum
Responded 4 days ago
I am very sorry to hear that you felt my employees were making fun of you. Certainly will follow up with my team and share your thoughts. Since we do have a full service restaurant that serves breakfast and dinner, we typically do not allow outside food and beverage to be served in our dining area during our food service hours. I will follow up with my food service staff on how to handle this in the future.
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Hilton Garden Inns are always a reliable go to when traveling. This particular Hilton had great rates, friendly front desk staff who let us in on the need to see places and was modern and clean. There are no safes in the room however. It’s very close to a major highway which make
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Stayed twice already for work trips here, as it's got places nearby for food & shopping if needed, plus easy to reach from the airport. Very good service, clean, along with good amenities where it's a place I'd tell my coworkers to stay during their time in Austin.
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The room smelled really bad, almost like mildew, and the beds were really uncomfortable. The staff was awesome, which made the stay more pleasant. I like Hilton, but we will not stay at this location again.
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Review collected in partnership with Hilton Garden Inn
Response from Joe B, General Manager at Hilton Garden Inn Austin Northwest / Arboretum
Responded 3 weeks ago
Hello, thank you so much for taking the time to tell us about your experience at our property. I am sorry that we did not meet your expectations but I will definitely let our team know about the issues you encountered. Thank you for giving us a chance. Take care
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The hotel exceeded my expectations. Perfect location, great service, clean, very accommodating. I normally stay at a Hilton hotel but have never stayed at a Garden Inn. Definitely a nice surprise. I would recommend.
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Review collected in partnership with Hilton Garden Inn
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event RoomsFamily and Play Areas
Typical lounge chair near the window
Comfy queen-sized bed
Professional photo exclusively commissioned by TripAdvisorHilton Garden Inn Austin Northwest / Arboretum
The Standard Double Room at the Hilton Garden Inn Austin NW/Arboretum
Professional photo exclusively commissioned by TripAdvisorHilton Garden Inn Austin Northwest / Arboretum
The Standard King at the Hilton Garden Inn Austin NW/Arboretum
Professional photo exclusively commissioned by TripAdvisorHilton Garden Inn Austin Northwest / Arboretum
The Standard Double Room at the Hilton Garden Inn Austin NW/Arboretum
Previous
How far is this hotel from the Exchange building off of Wall st?
It is about 12 minutes away!!
0 votes
How far is this hotel from the Exchange building off of Wall st.
Thank you for looking at our hotel for your travel needs. The Exchange building is approximately 9-10 miles from the hotel.
0 votes
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does hotel have high speed internet connection in rooms? I wold like to be able to stream high definition video
Hilton offers free internet access. This is enough for basic web browsing and email needs. We offer a premium internet option as well that will increase your bandwidth and should be enough for video. The cost of the premium option is only $4.95 per day. Hope that answers your question.
0 votes
How far is this hotel from the airport?
Depends on traffic and time of day. Anywhere from 30 minutes to N hour depending on traffic.
1 vote
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Does the hotel off any type of shutter service? How far to downtown and approximate cost of car fair?
Thank you for showing interest in staying at our hotel. We are approximately 12 miles from down town, but we do not offer shuttle service. A cab ride is about $20-25. Another option is to take a cab to the closest Capital Metrorail which is approximately 3 miles from the hotel and it drops off downtown. Cost about $3. Hope this helps.
0 votes
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Previous
12
"Second floor is very quiet."
"Hotel is set far back from the street, so there are probably no 'noisy' rooms"
"non-smoking, king size bed"
"There isn't any great views; so get a room on 2nd floor as it will make it easier to get out"
"Hotel is next to noisy freeway. If you want a quite room, call before booking."
Previous
PRICE RANGE
US$ 94 - US$ 214 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn austin northwest / arboretum hotel austinhilton austinaustin hilton
LOCATION
United StatesTexasAustinNorthwest Austin
NUMBER OF ROOMS
138
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