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At arrival I noticed a strong smell of bleach in the entry. I checked in at the front desk and was given keys to my room on the second floor of the hotel. My children and I were taking our belongings to our room when...More
5 Thank Jalee B
Response from Hiren P, General Manager at Holiday Inn Express Austin AirportResponded 10 March 2015
Thank you for taking the time to write a review. We appreciate your feedback; however, we have noticed inconsistencies in your story and several statements that are simply not true after reviewing the comments we have received from you through our corporate office and from...More
we booked the room through Expedia. Checked in at 530 pm, at this time we informed the front desk that the fan in the bathroom was not working and asked to be moved to another room. we were told that they were book solid, but...More
2 Thank Melissa M
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Austin AirportResponded 9 March 2015
Dear Melissa M,
Thank you for taking the time to leave us a feedback. It is regretful to see that this visit was not 100% satisfactory due to the cleanliness and facilities in the room. We have sent you a private message to address your...More
All of the basics for a good business stay -- clean, quiet, efficient check in process, decent continental breakfast. The front desk staff was also very helpful. I broke my cell phone charger and they not only lent me a new one, but they let...More
My biggest pet peeve with most hotel chains--especially for business travel--is the consistent level of lousy internet service. Rarely can you get "high speed" that meets the FCC definition of a minimum 4mb per sec speed. I typically do a speed test so I know...More
In town with an early flight and had stayed here numerous times in the past. In the process of upgrading to compete with the new hotel down the street. Was $2 less per night, no worth it in my mind. The evening open house with...More
US$ 142 - US$ 272 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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