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Holiday Inn Express Austin Airport

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Traveller (35)
Room & Suite (62)
Pool & Beach (6)
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Overview
  • Excellent31%
  • Very good30%
  • Average22%
  • Poor8%
  • Terrible9%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
2 Star Hotel
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Additional information
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Rooms
2 Jul3 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (150)
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41
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30
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14
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All reviewsearly flight the next morningaustin airportfree breakfasthardwood floorssitting areahappy hourbusiness officemini suitespent one night hereshuttle driverdesk stafffree shuttleroom was spaciousmodern hotelfront desk personlate checkyogurt
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1 - 5 of 140 reviews
Reviewed 3 weeks ago via mobile

This was the WORST check in I have ever had at a hotel!!!!! Upon checking in @ 3pm 05/26 I was not told what room I was in or how to get my room. We found our room and it was the wrong room. Went...More

Thank Kelly G
Hotel's Favourite
Reviewed 10 April 2018 via mobile

After a lengthy flight delay, we finally arrived at the Austin at 2am. Although it took a little while for the shuttle to arrive, there was a shuttle driver to take us to the hotel. The desk staff was very efficient with checking in several...More

Thank Deirdre W
Response from Hiren P, Manager at Holiday Inn Express Austin AirportResponded 11 April 2018

Thank you for taking the time to leave us a review. We are happy to hear we were able to turn your traveling experience around, we strive towards providing the best possible service for our guests! We hope to see you again soon.

Reviewed 3 May 2018

We can into town for the food and wine festival. The hotel was clean and ready when we arrived. The shuttle to and from the airport was great. We had the same shuttle driver on Friday afternoon and Monday morning and he was a lovely...More

Thank emeraldprincess71
Reviewed 22 January 2018

We were here for a very short amount of time, so looked for a airport-adjacent hotel for a low price. The room was spacious, very clean, updated in a modern way, had a Kuerig coffee maker, and a very comfy bed. Also, we were traveling...More

1  Thank Rachel P
Response from Hiren P, Manager at Holiday Inn Express Austin AirportResponded 23 January 2018

I'm glad you enjoyed your stay with us! Thank You for leaving us feedback and we hope to see you again!

Reviewed 19 January 2018

This property seems clean, and well run. Breakfast is average for average people. The staff I encountered were good, and the lady at the front desk 10:00 PM was kind and cheerful. A nice person to run across after a hellish flight on Allegiant Air....More

1  Thank Jack M
Response from Hiren P, Manager at Holiday Inn Express Austin AirportResponded 23 January 2018

Thanks for leaving us a review, though we wish it would have been a 5 star. Perhaps we should blame CNN!

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Concierge
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$ 105 - US$ 173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms, Accessible rooms
Details
Price range
US$ 105 - US$ 173 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms, Accessible rooms
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Traveller (35)
Room & Suite (62)
Pool & Beach (6)
Dining (4)
Business Centre & Event Rooms (1)
Questions & Answers
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acrv06
8 July 2017|
Answer
Response from Lee C | Reviewed this property |
Most hotels will as long as you stay for a night or so. I suggest calling the hotel directly. Please post what you find out for other travelers.
0
Votes
Room Tips
"Get a room on the 700th floor."
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"Request a quiet room. Perhaps the 4th floor would be quiet."
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"Do not choose a room by the elevator, very noisy."
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"the middle of the halls have less air conditioner noise."
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