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24/12/2017 25/12/2017
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    Extended Stay America - Austin - Arboretum - North

    2700 Gracy Farms Ln, Austin, TX 78758-2964
    +1 877-432-9997
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    24/12/2017 25/12/2017
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    US$ 87
    US$ 84
    SAVE US$ 3
    US$ 87
    US$ 84
    Traveller (13)
    Room & Suite (10)
    Dining (3)
    Overview
    • Excellent21%
    • Very good26%
    • Average13%
    • Poor21%
    • Terrible19%
    Travellers talk about
    Free Wifi
    Free Parking
    Pool
    Non-Smoking Rooms
    Room Service
    Suites
    Fitness centre
    Kitchenette
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    2.5 Star Hotel
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    Rooms
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    1 room, 2 adults, 0 children
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    Write a Review
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    Reviews (52)
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    1 - 5 of 51 reviews

    Reviewed 6 November 2017

    Only Issue was that the room was not recleaned after exterminating. There were a few dead roaches were in the kitchen area. The staff were friendly and the location was quiet and close to different areas of Austin.More

    Review collected in partnership with Extended Stay
    Thank daymond m
    Response from 00esa, Manager at Extended Stay America - Austin - Arboretum - NorthResponded 7 November 2017

    Daymond, on behalf of our team, we appreciate you staying with us and providing a review. Our team is committed to providing clean, comfortable and well-maintained suites for our guests, and we apologize this was not the case during your stay. Please know your feedback...More

    Hotel's Favourite
    Reviewed 24 April 2017

    I guess it's true that you get what you pay for. Upon my check in I opened my room door and was greeted by a strong odor of weed. The TV was on and the bed was not made. There was food out in the...More

    Thank victorneil
    Response from 00esa, General Manager at Extended Stay America - Austin - Arboretum - NorthResponded 14 May 2017

    Feedback is an important tool for us, and we appreciate that you shared your experience regarding your recent visit. We apologize for the error made by one of our staff members. Although very rare, accidents do happen. We already revisited our protocols with our staff...More

    Reviewed 29 June 2017 via mobile

    Terrible and so dirty!!! The room smelt like moldy laundry there were bugs in the shower, shampoo and lotion bottles in the middle of the floor and I was greeted by 2 spiders in the middle of the night! They put me in the back...More

    1  Thank Haylee F
    Response from 00esa, General Manager at Extended Stay America - Austin - Arboretum - NorthResponded 29 June 2017

    Haylee, we would like to offer our apologies for not living up to your expectations. Our top priority is to provide a clean, fresh accommodation to each guest entering our doors, but we are truly sorry we miserably failed in this attempt. Your concerns have...More

    Reviewed 16 June 2017

    The firs room I was checked in to was dirty and the smell was horrible. I was moved to a second room which did not smell but there were still issues with the cleanliness of the room. I would not stay at this location again....More

    Review collected in partnership with Extended Stay
    1  Thank tonicL148UW
    Response from 00esa, General Manager at Extended Stay America - Austin - Arboretum - NorthResponded 18 June 2017

    Please accept my sincere apologies for our hotel not living up to your expectations. Cleanliness is a top priority to all of our employees, and we do not take it lightly. We will address this matter with our Head of Housekeeping and with the department...More

    Reviewed 3 June 2017

    The place serves my needs. I'm not at home and I get that. A little loud with doors slamming and folks outside smoking and talking loud :( My GOV rate was very good and saving $$ for the budget. Convenient to my temp. place of...More

    Review collected in partnership with Extended Stay
    Thank kevinmC4760UT
    Response from 00esa, General Manager at Extended Stay America - Austin - Arboretum - NorthResponded 5 June 2017

    Thanks for evaluating your stay. We are glad you had an overall pleasant visit and liked our location. That being said, we are sorry for the inconveniences you had while here. Our front desk is available to resolve issues, and I'm sorry we were not...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Room amenities
    • Microwave
    • Things to do
    • Outdoor pool
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$ 78 - US$ 104 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 113
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Expedia, Booking.com, Hotels.com, Travelocity, Orbitz, TripOnline SA, Priceline, getaroom.com, Hotwire and Cancelon so you can book your Extended Stay America - Austin - Arboretum - North reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Austin
    • Also Known As
    • Extended Stay Deluxe Austin Arboretum North Hotel Austin ,
    • Extended Stay Austin ,
    • Austin Extended Stay
    Add Photo Photos
    Traveller (13)
    Room & Suite (10)
    Dining (3)
    Pool & Beach (2)
    Hotel & Grounds (11)
    Bathroom (1)
    Nearby
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    Questions & Answers
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    Room Tips
    "Shady hotel even though it's located right next to The Domain."
    Read review
    "A lot of rooms but are very spread out over a large area. No elevator for 2nd floor."
    Read review
    "Stay someplace else."
    Read review
    "For the lobby and gym, stay in the main building. The back building faces an undeveloped area which provides..."
    Read review
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