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4/2/2018 5/2/2018
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    TownePlace Suites Austin Northwest / Arboretum

    10024 North Capital of TX Highway North, Austin, TX 78759-5837
    Hotel website
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    4/2/2018 5/2/2018
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    US$ 181
    US$ 181
    US$ 181
    Traveller (28)
    Room & Suite (36)
    Dining (3)
    • Excellent16%
    • Very good42%
    • Average25%
    • Poor10%
    • Terrible7%
    Travellers talk about
    “full kitchen” (11 reviews)
    “studio room” (2 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Fitness centre
    Multilingual Staff
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    Shuttle Bus Service
    2.5 Star Hotel
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    4 Feb5 Feb
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    JPMiles / Payback Arrow
    JPMiles / Payback Arrow
    Reviews (100)
    Traveller rating
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    1 - 5 of 98 reviews

    Reviewed 11 November 2017 via mobile

    Super friendly staff. They respond to any request regardless how crazy it may be. They always greet you with a warm Texas smile. The pool is a bit small for the size of the hotel. They could use a bit of variety in the breakfast...More

    Thank Star B
    Response from Jon L, General Manager at TownePlace Suites Austin Northwest / ArboretumResponded 13 November 2017

    Thank you for the 4 star review and great comments! We work hard to hire and train the friendliest possible associates, and it's great to hear you enjoyed your time with us. We look forward to seeing you again soon!

    Reviewed 5 November 2017 via mobile

    I stayed at this hotel for 2 nights with my husband and 4yo son. At 5am on the 1st morning a loud alarm started in room 128 (next door, we were in 130). When we called the desk, the lady that answered did not offer...More

    Thank DarzDarz
    Response from Jon L, General Manager at TownePlace Suites Austin Northwest / ArboretumResponded 6 November 2017

    Dear DarzDarz, Thank you for taking the time to provide feedback about your stay. I was very sorry to learn about your disappointing experience. While our team has no control over how guests set their alarm clocks, any guest concern should be treated seriously. The...More

    Reviewed 15 October 2017

    Four friends, senior citizens, convened here from the northeast and southeast just to hang out and see the sights. This locale had decent rates as it's not close to downtown which was the venue for the weekend Austin City Limits gala which we weren't attending....More

    Thank roneill000
    Response from Jon L, General Manager at TownePlace Suites Austin Northwest / ArboretumResponded 16 October 2017

    Thank you for the 4 star review and detailed feedback. We hope to see you again soon!

    Reviewed 17 September 2017 via mobile

    I was only there for a night. I arrived at 2:30am due to a flight delay and still managed to check in smoothly. The room was spacious and clean. The working space faced the wall but the lighting was perfect. The bathroom was slightly smaller...More

    Thank Limlenna
    Response from Jon L, General Manager at TownePlace Suites Austin Northwest / ArboretumResponded 6 October 2017

    Thank you for the detailed feedback and 4 star review! We hope to see you again soon!

    Reviewed 20 August 2017

    My coworker and I both travel and stay alto at Marriott properties and this by far was one of worst experiences. My AC went out (in Texas summer heat) and the front desk lady told me there were no other rooms available to move too...More

    Thank Denise T
    Response from Jon L, General Manager at TownePlace Suites Austin Northwest / ArboretumResponded 24 August 2017

    Dear Denise T, Thank you for taking the time to provide feedback regarding your stay. We work hard to provide the cleanest and friendliest hotel possible for our guests, and I was sorry to learn you were disappointed. We will use your comments as training...More

    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Laundry Service
    • Multilingual Staff
    • Self-Serve Laundry
    • Shuttle Bus Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    • Tennis Court
    • Price range
    • US$ 105 - US$ 233 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    • Number of rooms
    • 127
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Priceline, Marriott, Hotels.com and HotelQuickly so you can book your TownePlace Suites Austin Northwest / Arboretum reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Austin >
    • Northwest Austin
    • Also Known As
    • Towneplace Suites Austin Northwest Hotel Austin
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    Traveller (28)
    Room & Suite (36)
    Dining (3)
    Pool & Beach (2)
    Hotel & Grounds (30)
    Bathroom (2)
    Business Centre & Event Rooms (1)
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    Questions & Answers
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    Room Tips
    "Rooms on higher floors work well"
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    "Request Main building"
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    "ask for the separate bedroom (it's an upgrade)"
    Read review
    "Our room was on the first floor outside of thenoise or lack of noic pool and very nice. Quiet."
    Read review
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