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    TownePlace Suites Austin Northwest / Arboretum

    10024 North Capital of TX Highway North, Austin, TX 78759-5837
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$ 41
    US$ 206
    US$ 164
    US$ 206
    US$ 206
    Traveller (25)
    Room & Suite (30)
    Dining (3)
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    Overview

    • Excellent17%
    • Very good39%
    • Average27%
    • Poor9%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Fitness centre
    2.5 Star Hotel
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    Residence Inn Austin Northwest/Arboretum
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    #73 of 200 hotels in Austin
     
    Candlewood Suites - Austin Arboretum-Northwest
    86 reviews
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    Courtyard Austin Northwest/Arboretum
    259 reviews
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    Staybridge Suites Austin Arboretum
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Reviewed 5 days ago via mobile

    Good location, easy to find. The rooms are well laid out and clean. The beds are firm and bedding is cozy. The postage stamp sized pool is okay. The breakfast is standard. But the rooms need maintenance and updating, especially the bathroom, such as caulking...More

    Helpful?
    Response from Jon L, General Manager at TownePlace Suites Austin Northwest / Arboretum

    Dear LindaT2409, Thank you for taking the time to provide us with feedback regarding your recent stay. I am happy to learn that you found the hotel clean and comfortable! I am also very happy to let you know that we are scheduled for some...More

    Reviewed 1 week ago

    Best thing about this hotel was the check in Stained kitchen walls Air vents covered with black mildew in BOTH rooms Urine stains on the mattress in one bedroom Emailed the GM and never got a responseMore

    Helpful?
    Response from Jon L, General Manager at TownePlace Suites Austin Northwest / Arboretum

    Dear niab20, Thank you for taking the time to review your stay with us. Our goal is to provide the cleanest and friendliest hotel possible for each of our guests, and I am very sorry that you were disappointed with your experience. As I mentioned...More

    Reviewed 2 March 2017

    This was a great deal! We had a 2-bedroom suite for less than what we would have paid for a single. Good location (near freeway), very quiet (at end of hall, 1st floor) and a decent breakfast is included. This room has a pull-out sofa...More

    Helpful?
    Response from Jon L, General Manager at TownePlace Suites Austin Northwest / Arboretum

    Dear Janet B, Thank you for the 4 star review! I am happy to hear that you enjoyed your stay, and we hope to see you again soon.

    Reviewed 2 February 2017

    The bed and pillows were comfortable, nice full kitchen, room and bath clean, and the wi-fi worked great. I am sensitive to scents and there was very little scent in the room. The staff particularly Jolie were helpful in making sure that housekeeping did not...More

    Helpful?1  
    Response from Jon L, General Manager at TownePlace Suites Austin Northwest / Arboretum

    Dear Melissa R, Thank you for the kind remarks about your stay, particularly the comments about the service! We have made a point to share your comments with out team, especially Jolie! We hope to see you again on your next visit to the area.

    Reviewed 19 January 2017

    We stayed here on a recent trip because some other family members were staying there. We all agreed that it was a poor choice. It is obviously someplace that folks who are in town for an extended stay, and on a budget or company paid,...More

    Helpful?
    Response from Katy P, Assistant General Manager at TownePlace Suites Austin Northwest / Arboretum

    Thank you for taking the time to review our hotel. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you as one of our guests, your feedback regarding our service caught my...More

    Residence Inn Austin Northwest/Arboretum
    161 reviews
    #73 of 200 hotels in Austin
     
    Candlewood Suites - Austin Arboretum-Northwest
    86 reviews
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    Courtyard Austin Northwest/Arboretum
    259 reviews
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    Staybridge Suites Austin Arboretum
    238 reviews
    #65 of 200 hotels in Austin
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Self-Serve Laundry
    • Shuttle Bus Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$ 117 - US$ 277 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Accessible rooms ,
    • Family Rooms
    Photos
    Traveller (25)
    Room & Suite (30)
    Dining (3)
    Pool & Beach (2)
    Nearby
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    Nearby Attractions
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    Questions & AnswersAsk a question
    ATXMon
    What is your pet fee for one small dog?
    25 December 2015|
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    Mrs. B
    Hello, we are coming in to Austin in June 2015 for a family wedding. We need three separate rooms, and also have 2 kids in our party, ages 5 & 8...what are the chances of us getting rooms on the ground level so that we don't have to carry all of the luggage up the stairs? We will be staying for 4 nights. 'vacationbubby18'
    30 January 2015|
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    Room Tips
    "No sure there is a good room"
    Read review
    "comfortable bed and pillows"
    Read review
    "I stayed at studio room and it was big enough for myself."
    Read review
    "I may not prefer to the first floor"
    Read review