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SpringHill Suites Austin South

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SpringHill Suites Austin South
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249 Reviews from our TripAdvisor Community

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Showing 240: English reviews
Anchorage, Alaska
Reviewed 17 October 2015 via mobile

Stayed for one night when in Austin for business. Hotel was very clean and the staff was very professional. There wasn't any food on site, but it was close to some major good chains that you can order to go.

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Helpful?
Thank Talia R
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for your positive feedback, we appreciate it! We appreciate you staying with us and look forward to your next visit. Should you need anything in the future, please consider me at your service. Best, Lance

Boston, Massachusetts
Reviewed 29 September 2015

Overall, great stay. Room very clean, bed very comfy, staff super friendly and helpful. I stayed here for 6 nights on business and have no real complaints. There isn't much around the hotel in terms of dining options if you do not have a car, but it's super close to everywhere you want to be in Austin if you have...

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Helpful?
Thank Kpbball41
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for your positive feedback, we appreciate it! We appreciate you staying with us and look forward to your next visit. Should you need anything in the future, please consider me at your service. Best, Lance

Cedar Hill
Reviewed 19 September 2015 via mobile

I always stay here when business brings me to Austin. Older hotel that has been recently remodeled. Nice and quiet rooms that are cleaner than clean. Staff is always friendly and personable. Free breakfast is tasty too! Added plus is the sister Marriott is across the parking lot so you can walk over for dinner and put it on your...

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Helpful?
Thank Elizabeth C
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for your positive feedback, we appreciate it! We appreciate you staying with us and look forward to your next visit. Should you need anything in the future, please consider me at your service. Best, Lance

Wildwood, Missouri
Reviewed 10 September 2015

Shockingly Horrible Hotel - We arrived for a good night's sleep after a flight change required an extra night in Austin. We checked in and had an early morning flight, 5am. After settling in and hopping into bed for what we thought would be 3-4 hours before heading back to the airport... we discover a VERY WET MATTRESS soaking through...

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Helpful?
1Thank Mike N
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for taking the time to share your experience with the Springhill Suites Austin South. You indicated in your response that your Overall Satisfaction was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to...

Dublin, Georgia
Reviewed 30 August 2015

Friendly staff and standard Marriott owned property. Rooms are large and comfortable. Breakfast could be handled a little more efficiently, but the food is acceptable and fresh. Location is close to downtown and the Capitol, 6th street , the Airport and Zilker Park.

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Helpful?
1Thank CobaltConnection
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for taking the time to share your feedback with us. We are delighted that your stay with the SpringHill Suites Austin South was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to...

Austin, Texas
Reviewed 22 August 2015

The Springhill Suites has always been a mainstay when given the chance to choose a hotel property...and not just because of their award-winning friendly staff like Cynthia and Sonya that helped make our stay feel very special indeed. But also because of the sweet little touches in just about every corner of the hotel. And now that feeling is captured...

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Helpful?
Thank Mitch J
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for your positive feedback, we appreciate it! We appreciate you staying with us and look forward to your next visit. Should you need anything in the future, please consider me at your service. Best, Lance

McKinney, Texas
Reviewed 10 August 2015

I arrived at around 11pm and when I got there another guest had been bumped from his room and rebooked 30 miles away. He was pissed to say the least. I was scared I would be bumped to, but I am platinum so I guess they saved me a handicap room. There was no parking remaining in the Marriott complex,...

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Helpful?
2Thank Chris N
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for taking the time to share your experience with the Springhill Suites Austin South. You indicated in your response that your Overall Satisfaction was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to...

Edgewood, Texas
Reviewed 31 July 2015

The SpringHill Suites is a comfortable place for a stay of moderate length; the staff is well trained and responsive and the hotel is clean and well maintained. We stayed there for several days on two successive weeks. The sofa in the room could be improved because it is way short of "comfortable", but for a short stay is tolerable....

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Helpful?
Thank russminton
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for taking the time to share your feedback with us. We are delighted that your stay with the SpringHill Suites Austin South was enjoyable. Thank you for your business and we look forward to seeing you again soon. Best, Lance

Austin, Texas
Reviewed 29 July 2015

I really like this hotel. Its clean, great people, and good food. when i come to Austin this is the place i go and stay at! Catie the front office manager was super nice! she helped me with everything I needed. Thank yall so much for the stay and the great hospitality because you don't get that in some places...

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Helpful?
Thank Bobbye H
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for taking the time to share your feedback with us. We are delighted that your stay with the SpringHill Suites Austin South was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to...

Dallas, Texas
Reviewed 23 July 2015

Stayed here for a few days on business travel. Typical Springhill hotel, good front desk staff, but the back of the house has housekeeping issues. They do not replenish items or clean the ice bucket when servicing the room. One day during my stay housekeeping did not even service the room. I called to inquire and received the usual sorry...

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Helpful?
Thank tmtrvl
Lance T, General Manager at SpringHill Suites Austin South, responded to this review

Thank you for taking the time to share your experience with the Springhill Suites Austin South. You indicated in your response that your Overall Satisfaction was unsatisfactory. Please accept our sincere apologies for the inconvenience you may have experienced. We take great pride in ensuring our guest’s satisfaction. Unfortunately, we did not meet your—or our own—expectations. Our goal is to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Room Service
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Room Service
  • Laundry Service
Official Description (provided by the hotel)
The SpringHill Suites Austin South has been renovated! Located just off IH-35 and 8 miles from AUS Airport, our south Austin hotel features renovated suites with microwaves, mini-fridges and 25% more space than traditional Austin Airport hotel rooms. Just six miles from downtown Austin, we offer a free evening shuttle to 6th Street, the convention center and UT Austin. Guests love our free amenities including hot breakfast, WiFi, parking and indoor pool and 24-hour gym. Choose the newly-renovate SpringHill Suites Austin South and you'll see why we're a top choice among Austin Airport hotels. ... more   less 

Additional Information about SpringHill Suites Austin South

Address: 4501 South IH-35, Austin, TX 78744
Region: United States > Texas > Austin
Price Range: ₹ 8,651 - ₹ 19,246 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SpringHill Suites Austin South 3*
Number of rooms: 152
Reservation Options:
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Also Known As:
Springhill Suites Austin South Hotel Austin
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Questions & Answers

Here's what travellers have asked, with answers from SpringHill Suites Austin South staff and other travellers.
1 question
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Hawaii
over a year ago

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Questions? Get answers from SpringHill Suites Austin South staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the highway side (and of course the elevators)”
 of 5 bubbles anonomuse, 28 Jan 2017 | Read review
“Read review”
 of 5 bubbles NOLASIA, 23 Dec 2016 | Read review
“Rooms on both sides of building get noise from Interstate highway.”
 of 5 bubbles 6Maroon6, 23 Nov 2016 | Read review
“All rooms seem the same”
  • Bedroom Area. Notice Small area between bed and Credenza Rm. 614
  • Room 614
  • Desk Area Rm 614
  • Living Area Rm 614
  • Bedroom Area. Notice Small area between bed and Credenza Rm. 614
  • Bedroom Area. Notice Small area between bed and Credenza Rm. 614
 of 5 bubbles TLBowman, 19 Nov 2016 | Read review
“Get away from the road for a quieter room”
 of 5 bubbles RuthlessBunny, 16 Nov 2016 | Read review
5 of 5