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28/1/2018 29/1/2018
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    Extended Stay America - Austin - Arboretum South

    9100 Waterford Centre Blvd, Austin, TX 78758-7674
    +1 877-432-9997
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    28/1/2018 29/1/2018
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    US$ 76
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    Traveller (29)
    Room & Suite (13)
    Dining (2)
    Overview
    • Excellent10%
    • Very good19%
    • Average14%
    • Poor9%
    • Terrible48%
    Travellers talk about
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    Air Conditioning
    2.5 Star Hotel
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    Rooms
    28 Jan29 Jan
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    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (94)
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    1 - 5 of 94 reviews

    Reviewed 2 weeks ago

    We stayed there for two nights for a convention held over the weekend. The location was extremely ideal for us and the prices were far more managable than other hotels in the area.The experience was very enjoyable and everything was in working order. We had...More

    Review collected in partnership with Extended Stay
    Thank mackenzieb2018
    Response from 00esa, Manager at Extended Stay America - Austin - Arboretum SouthResponded 1 week ago

    Mack, thank you for choosing Extended Stay America while here for a convention. We are delighted to read you loved our affordable rates and that our location was perfect for your needs. We appreciate you recommending us and look forward to welcoming you and your...More

    Hotel's Favourite
    Reviewed 2 weeks ago

    I have stayed here several times in the past. I made a reservation in advance so checking in was no problem. The Guest Service Specialist was friendly and informative. The rooms are always clean and cozy. The bathroom was clean, and stocked with fresh towels....More

    Review collected in partnership with this hotel
    Thank winterk2017
    Response from 00esa, Manager at Extended Stay America - Austin - Arboretum SouthResponded 2 weeks ago

    Thanks for the wonderful feedback. Making sure that every guest has an excellent experience is our #1 priority, and everyone on the team appreciates hearing these compliments. It was a pleasure serving you at Extended Stay America, and we look forward to hosting you again...More

    Reviewed 8 November 2017 via mobile

    White stains on the bedside chest, no housekeeping, corridors and room smell cigarette. Big guy at the reception who is almost rude. The breakfast is a cup of coffee (if you're lucky). Dirty, not welcoming hotel, internet not working, try to avoid. I'll avoid ESA...More

    Thank Remi C
    Response from 00esa, Manager at Extended Stay America - Austin - Arboretum SouthResponded 9 November 2017

    Remi, thank you for evaluating your stay. We want every guest who stays with us to have a comfortable experience and to depart with a lasting favorable impression. We fell short in making that happen for you, and we are truly sorry. Although your experience...More

    Reviewed 6 November 2017

    Filthy inside and out. Internet did not work. Black mold in bathroom. Soap from previous guest still in bathtub. No hangers. No TV remote. Roomed smelled of smoke. Stained comforters. Overflowing trashcans outside of room. Beercans and old shoes laying in the walkway.More

    Review collected in partnership with Extended Stay
    Thank Kevin M
    Response from 00esa, Manager at Extended Stay America - Austin - Arboretum SouthResponded 7 November 2017

    Kevin, it is disheartening to read that we did not live up to our usual standards, and we're truly sorry your stay was less than satisfactory. We are taking appropriate steps to ensure future guests do not encounter the same issues. We hope you will...More

    Reviewed 19 October 2017

    You get what you pay for, except in this case you get less than what you pay for. Dirty rooms and dirty exterior. Trash and cigarette butts all over the outside grounds. Rooms are no smoking, however there is a ash tray pot every 20...More

    Review collected in partnership with Extended Stay
    Thank forddm
    Response from 00esa, Manager at Extended Stay America - Austin - Arboretum SouthResponded 20 October 2017

    We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure...More

    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    Details
    • Price range
    • US$ 66 - US$ 117 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 124
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Travelocity, Expedia, Hotels.com, Orbitz, getaroom.com, Priceline, Hotwire, TripOnline SA and Cancelon so you can book your Extended Stay America - Austin - Arboretum South reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Austin
    • Also Known As
    • Homestead Austin / Arboretum Hotel Austin
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    Traveller (29)
    Room & Suite (13)
    Dining (2)
    Hotel & Grounds (18)
    Bathroom (4)
    Business Centre & Event Rooms (1)
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    Questions & Answers
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    Room Tips
    "All the staff here are friendly and informative."
    Read review
    "Based on the room I had, and the people that seem to stay there, I would say there are no good rooms"
    Read review
    "Choose any other hotel besides this one... don't go there."
    Read review
    "Avoid unless you can levitate in your sleep"
    Read review
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