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29/10/2017 30/10/2017
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    Extended Stay America - Austin - Arboretum South

    9100 Waterford Centre Blvd, Austin, TX 78758-7674
    +1 877-432-9997
    Hotel website
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    1 room, 2 adults, 0 children
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    US$ 71US$ 89
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    Traveller (29)
    Room & Suite (13)
    Dining (2)
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    Overview
    • Excellent8%
    • Very good20%
    • Average15%
    • Poor10%
    • Terrible47%
    Travellers talk about
    Free Wifi
    Free Parking
    Non-Smoking Rooms
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    Air Conditioning
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Austin - Arboretum South
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    Rooms
    29 Oct30 Oct
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    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (90)
    Traveller rating
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    1 - 5 of 90 reviews

    Reviewed 2 days ago

    You get what you pay for, except in this case you get less than what you pay for. Dirty rooms and dirty exterior. Trash and cigarette butts all over the outside grounds. Rooms are no smoking, however there is a ash tray pot every 20...More

    Review collected in partnership with Extended Stay
    Thank forddm
    Response from 00esa, Manager at Extended Stay America - Austin - Arboretum SouthResponded yesterday

    We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure...More

    Hotel's Favourite
    Reviewed 11 July 2017

    I have stayed here several times in the past. I made reservations so checking in was no problem. The Coustomer Service Representative had my room ready upon my arival.All the members of staff are friendly and informative. Extra towels were provided to me upon request...More

    Review collected in partnership with Extended Stay
    Thank winterk2017
    Response from 00esa, General Manager at Extended Stay America - Austin - Arboretum SouthResponded 13 July 2017

    Thank you for your review filled with so many kind comments and making us your home away from home. We are thrilled to know you loved each and every aspect of your trip, particularly our outstanding service and your spotless room. We hope to welcome...More

    Reviewed 2 weeks ago

    The way I was treated at this property was horrible. It is now October 6th and I had put in a complaint September 11th and still no response to what has happened to me. I was told you were a good hotel I far they...More

    Review collected in partnership with Extended Stay
    Thank denevat
    Response from 00esa, Manager at Extended Stay America - Austin - Arboretum SouthResponded 1 week ago

    Thank you for being our guest and for taking time to leave feedback. It was disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed...More

    Reviewed 2 weeks ago

    Just visiting friends in the area and stayed here before. This time improvements were very distinct and noticable . Great location close to The Domain and Arberetuem area. I will stay here again soon . Great Place , Great StayMore

    Review collected in partnership with Extended Stay
    Thank 597azulc
    Response from 00esa, Manager at Extended Stay America - Austin - Arboretum SouthResponded 2 weeks ago

    Thank you for reviewing Extended Stay America. We're glad to know you enjoyed our location and found us better. Your compliments served us as a motivation to work harder. We enjoyed being of your service and look forward to welcoming you back soon. Sincerely, Hotel...More

    Reviewed 4 weeks ago

    I booked this hotel for 4 nights , we checked in around 3 PM dropped off our staff and went to friends house , when we came back around 12 midnight to sleep i saw a big black bug (check the photo) I don't know...More

    Thank Mustafanawid786
    Response from 00esa, Manager at Extended Stay America - Austin - Arboretum SouthResponded 4 weeks ago

    We are sorry we failed to provide you the clean and comfortable suite you expected. What you encountered should not have happened as we have regular treatments from a professional service to ward off the type of unwanted visitors you mentioned. We have scheduled additional...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    Details
    • Price range
    • US$ 64 - US$ 153 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 124
    • Reservation Options
    • TripAdvisor is proud to partner with Extended Stay, Hotels.com, Booking.com, Priceline, Expedia, Travelocity, Orbitz, Cancelon, TripOnline SA, Cheap Tickets and Hotwire so you can book your Extended Stay America - Austin - Arboretum South reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Austin
    • Also Known As
    • Homestead Austin / Arboretum Hotel Austin
    Add Photo Photos
    Traveller (29)
    Room & Suite (13)
    Dining (2)
    Hotel & Grounds (18)
    Bathroom (4)
    Business Centre & Event Rooms (1)
    Nearby
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    1.12 km away
     
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    2.51 km away
     
    Nearby Restaurants
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    Lebowskis Grill
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "Based on the room I had, and the people that seem to stay there, I would say there are no good rooms"
    Read review
    "Choose any other hotel besides this one... don't go there."
    Read review
    "Avoid unless you can levitate in your sleep"
    Read review
    "Don't even consider this place would be my TIP"
    Read review
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