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6/8/2017 7/8/2017
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    Extended Stay America - Austin - Arboretum South

    9100 Waterford Centre Blvd, Austin, TX 78758-7674
    Hotel website
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    6/8/2017 7/8/2017
    US$ 76
    US$ 76
    US$ 76
    Traveller (20)
    Room & Suite (7)
    Dining (2)
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    Overview
    • Excellent9%
    • Very good20%
    • Average16%
    • Poor9%
    • Terrible46%
    4 weeks ago
    “If absolutely necessary”
    8 Jun 2017
    “You get what you pay for”
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Rooms
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    Air Conditioning
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Austin - Arboretum South
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    Econo Lodge Austin
    56 reviews
    #142 of 203 hotels in Austin
     
    Extended Stay America - Austin - Arboretum - Capital of Texas Hwy.
    94 reviews
    #149 of 203 hotels in Austin
     
    Candlewood Suites - Austin Arboretum-Northwest
    91 reviews
    #105 of 203 hotels in Austin
     
    Extended Stay America - Austin - Northwest - Research Park
    115 reviews
    #165 of 203 hotels in Austin
     
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (83)
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    1 - 5 of 83 reviews

    Reviewed yesterday

    On the good side: the bed was made. I was thankful that the door locked but upon reflection, I would think that most people would be wary of breaking in to any of these rooms. On the bad side: the whole place was filthy -...More

    Thank Padraic O
    Reviewed 2 days ago

    I am not picky and Will typically stay at the cheapest hotel possible. That being said this place is nasty. People trying to sell stiff in the parking lot. Not clean rooms, they even ran out of toilet.More

    Review collected in partnership with Extended Stay
    Thank 60jaredg
    Response from 00esa, General Manager at Extended Stay America - Austin - Arboretum SouthResponded 2 days ago

    Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and we will take immediate action to identify why...More

    Reviewed 2 weeks ago

    I have stayed here several times in the past. I made reservations so checking in was no problem. The Coustomer Service Representative had my room ready upon my arival.All the members of staff are friendly and informative. Extra towels were provided to me upon request...More

    Review collected in partnership with Extended Stay
    Thank winterk2017
    Response from 00esa, General Manager at Extended Stay America - Austin - Arboretum SouthResponded 2 weeks ago

    Thank you for your review filled with so many kind comments and making us your home away from home. We are thrilled to know you loved each and every aspect of your trip, particularly our outstanding service and your spotless room. We hope to welcome...More

    Reviewed 2 weeks ago

    I had called 15 minutes before arrival to confirm the reservation.When I first walked in the lobby ,there was no one and even called the number and no answer. After a few minutes later the clerk came running to the office. Once given me the...More

    Review collected in partnership with Extended Stay
    Thank dinorav457
    Response from 00esa, General Manager at Extended Stay America - Austin - Arboretum SouthResponded 2 weeks ago

    Dinora, please accept my sincere apology for the inconvenience and less than favorable experience you had at our hotel. We cannot apologize enough for the poor service you received while you were here. Your comments have prompted our management team to redouble training efforts so...More

    Reviewed 4 weeks ago

    The staff is friendly and helpful. The room was not clean upon arrival and there were towels and trash cans missing. Observed sketchy patrons staying at the establishment. Overall there are better Extended Stay America's nearby.More

    Review collected in partnership with Extended Stay
    Thank ziniaq
    Response from 00esa, General Manager at Extended Stay America - Austin - Arboretum SouthResponded 3 weeks ago

    Thank you for the review. We are sorry we fell short in providing you a comfortable stay that you deserve. Although we make every effort to be perfect, sometimes we do fall short. I have shared your feedback with my entire team to improve our...More

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    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Breakfast included
    Details
    • Price range
    • US$ 63 - US$ 108 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 124
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Extended Stay, Travelocity, TripOnline SA, Hotwire, Cancelon and Cheap Tickets so you can book your Extended Stay America - Austin - Arboretum South reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Austin
    • Also Known As
    • Homestead Austin / Arboretum Hotel Austin
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    Traveller (20)
    Room & Suite (7)
    Dining (2)
    Hotel & Grounds (18)
    Bathroom (2)
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    Questions & Answers
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    Room Tips
    "Avoid unless you can levitate in your sleep"
    Read review
    "Don't even consider this place would be my TIP"
    Read review
    "Has Smoking Rooms."
    Read review
    "Away from the busy highways if possible."
    Read review
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