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27/8/2017 28/8/2017
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    Extended Stay America - Austin - Arboretum South

    9100 Waterford Centre Blvd, Austin, TX 78758-7674
    Hotel website
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    27/8/2017 28/8/2017
    US$ 74
    US$ 71
    US$ 72
    US$ 71
    Traveller (28)
    Room & Suite (12)
    Dining (2)
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    Overview
    • Excellent9%
    • Very good20%
    • Average16%
    • Poor9%
    • Terrible46%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Non-Smoking Rooms
    Kitchenette
    Pets Allowed
    Wheelchair Access
    Self-Serve Laundry
    Air Conditioning
    2.5 Star Hotel
    All hotel details
    Offers from Extended Stay America - Austin - Arboretum South
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    Econo Lodge Austin
    58 reviews
    #145 of 202 hotels in Austin
     
    Orangewood Inn and Suites Austin North
    159 reviews
    #127 of 202 hotels in Austin
     
    Extended Stay America - Austin - Arboretum - Capital of Texas Hwy.
    95 reviews
    #154 of 202 hotels in Austin
     
    Extended Stay America - Austin - Northwest - Research Park
    120 reviews
    #164 of 202 hotels in Austin
     
    Rooms
    27 Aug28 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (84)
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    1 - 5 of 84 reviews

    Reviewed 3 weeks ago

    The room was horrible: bathtub wasn't clean.. it was filthy and no shower curtain, the screws on the door lock were so loose they were falling out, there was a kitchenette without a single cup, glass, pot, pan, cutlery -nothing, the closet door was a...More

    Thank Stephen G
    Response from 00esa, General Manager at Extended Stay America - Austin - Arboretum SouthResponded 2 weeks ago

    It is disappointing to read your comments concerning your stay at our hotel. Please accept our apologies, as we never mean to disappoint our guests in any way, and we definitely failed in this attempt. We can assure you that what you experienced is not...More

    Reviewed 3 weeks ago

    On the good side: the bed was made. I was thankful that the door locked but upon reflection, I would think that most people would be wary of breaking in to any of these rooms. On the bad side: the whole place was filthy -...More

    Thank Padraic O
    Response from 00esa, General Manager at Extended Stay America - Austin - Arboretum SouthResponded 3 weeks ago

    Padraic, Our goals are to welcome our guests with friendly and helpful service and carry that through our guests entire stay. We also want our guests to arrive to a clean, fresh and well maintained suite so they can relax and be comfortable. We apologize...More

    Reviewed 3 weeks ago

    I am not picky and Will typically stay at the cheapest hotel possible. That being said this place is nasty. People trying to sell stiff in the parking lot. Not clean rooms, they even ran out of toilet.More

    Review collected in partnership with Extended Stay
    Thank 60jaredg
    Response from 00esa, General Manager at Extended Stay America - Austin - Arboretum SouthResponded 3 weeks ago

    Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We assure you that what you experienced is not acceptable, and we will take immediate action to identify why...More

    Reviewed 11 July 2017

    I have stayed here several times in the past. I made reservations so checking in was no problem. The Coustomer Service Representative had my room ready upon my arival.All the members of staff are friendly and informative. Extra towels were provided to me upon request...More

    Review collected in partnership with Extended Stay
    Thank winterk2017
    Response from 00esa, General Manager at Extended Stay America - Austin - Arboretum SouthResponded 13 July 2017

    Thank you for your review filled with so many kind comments and making us your home away from home. We are thrilled to know you loved each and every aspect of your trip, particularly our outstanding service and your spotless room. We hope to welcome...More

    Reviewed 11 July 2017

    I had called 15 minutes before arrival to confirm the reservation.When I first walked in the lobby ,there was no one and even called the number and no answer. After a few minutes later the clerk came running to the office. Once given me the...More

    Review collected in partnership with Extended Stay
    Thank dinorav457
    Response from 00esa, General Manager at Extended Stay America - Austin - Arboretum SouthResponded 13 July 2017

    Dinora, please accept my sincere apology for the inconvenience and less than favorable experience you had at our hotel. We cannot apologize enough for the poor service you received while you were here. Your comments have prompted our management team to redouble training efforts so...More

    Econo Lodge Austin
    58 reviews
    #145 of 202 hotels in Austin
     
    Orangewood Inn and Suites Austin North
    159 reviews
    #127 of 202 hotels in Austin
     
    Extended Stay America - Austin - Arboretum - Capital of Texas Hwy.
    95 reviews
    #154 of 202 hotels in Austin
     
    Extended Stay America - Austin - Northwest - Research Park
    120 reviews
    #164 of 202 hotels in Austin
     
    About
    Amenities
    • Top amenities
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Breakfast included
    Details
    • Price range
    • US$ 62 - US$ 118 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 124
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Extended Stay, Booking.com, Orbitz, Expedia, Priceline, Travelocity, Cancelon, TripOnline SA, Hotwire and Cheap Tickets so you can book your Extended Stay America - Austin - Arboretum South reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Texas >
    • Austin
    • Also Known As
    • Homestead Austin / Arboretum Hotel Austin
    Add Photo Photos
    Traveller (28)
    Room & Suite (12)
    Dining (2)
    Hotel & Grounds (18)
    Bathroom (4)
    Business Centre & Event Rooms (1)
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    Nearby Attractions
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    Questions & Answers
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    Room Tips
    "Choose any other hotel besides this one... don't go there."
    Read review
    "Avoid unless you can levitate in your sleep"
    Read review
    "Don't even consider this place would be my TIP"
    Read review
    "Has Smoking Rooms."
    Read review
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