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Extended Stay America - Austin - Downtown - Town Lake

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Extended Stay America - Austin - Downtown - Town Lake
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242 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Austin - Downtown - Town Lake
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Showing 236: English reviews
Chicago, Illinois
Reviewed 7 October 2014

Checked in at front desk. Go to room. Keys don't work. Back to front desk. New keys. Back to room....someone already in that room! Very awkward!! Back to front desk. Get new room. No kitchen supplies in room. Get those after several hours. Request extra pillow.....no. Don't have any. Said they tried to call our room and let us know....

1Thank K P
Manager_11525, General Manager at Extended Stay America - Austin - Downtown - Town Lake, responded to this review

Thank you for taking the time to write a review of our hotel. I am very sorry to hear about the issues you experienced with our staff during your stay with us. I will be meeting with our team to review your comments to ensure your experience is not repeated in the future. Thank you very much for bringing this...

Kansas City, Missouri
Reviewed 21 September 2014

Seriously outdated. Moldy grout in shower. Half of the electrical outlets didn't work. Came to Austin for a long girls weekend. The first night we stayed at the Austin Motel. It was a great experience. This was much different. I only wish we could have stayed every night at the Austin Motel but they were completely booked.

1Thank Dday2219
Venice, Florida
Reviewed 14 September 2014

Hotel rate was way overpriced for what was provided, upon entry to my room found it to be clean however outdated. I heard noise as soon as I walked in looked out the window to find a group of construction workers outside behind the hotel partying with cases of beer and food at a picnic table that is on hotel...

Thank Chris M
Houston, Texas
Reviewed 2 September 2014

My husband and I stayed at Extended Stay America this past weekend for Labor Day. We were very pleased with our stay. The hotel was VERY clean, staff was friendly, and the bed was comfy. It's a short walk from 6th street and you can also take a pedi cab for about $5. There's also a city bus nearby that...

1Thank lzepeda87
Reviewed 2 September 2014

I am a frequent traveler, but a very low maintenance one. The rooms were clean, but a bit outdated. This did not bother me at all due to the value and location of the hotel. The thing that bothered me was the poor attitudes and the resulting service of the hospitality group. I am from Boston and southern hospitality was...

Thank Jeff R
Reviewed 1 September 2014

Booked hotel online through their website was charged 119 for the room. I needed two double beds after I made reservation, I called hotel to confirm they said everything looks good and for an adaional 20 bucks I could have two double beds. I agreed. I asked what the total for the room is I was told 139 I said...

Thank Sali79
Reviewed 1 September 2014

After reserving a room with two beds, we got one and was told we couldn't switch. They wouldn't give a rollaway bed because they said it "wasn't policy." Checked in. First, spotted a roach crawling from under the bed. Then, requested a coffee pot for the room (all amenities are by request). The coffee pot still had coffee in it....

Thank eproffer
Reviewed 28 August 2014

Hitel was well placed to visit South Congress St, S Congress bridge ( for the bats), town lake and city centre. All within 10 minutes walk . Room had fridge freezers, cookers, microwaves etc and was very clean. Cheap central stay

Thank gak2705
Euless, Texas
Reviewed 25 August 2014

We decided to stay here for a couple reasons: An event on the Congress St. Bridge, so we wanted the location, and free parking. The location was fine, as was the parking. The price, though, was too high for what they offer - namely next to nothing. No maid service and not even a pool! We checked in with a...

Thank goddess0063
Reviewed 23 August 2014 via mobile

Stayed 2 nights. Found the place to be very nice. Clean rooms. Small breakfast option. Full size refrigerator. I thought the parking lot and entry area was a bit dirty. Walking distance to food. We ran to the trail in two short blocks. Will try this again on our next visit.

Thank Bob M
Manager_11525, General Manager at Extended Stay America - Austin - Downtown - Town Lake, responded to this review

Bob - We want to thank you for taking the time to post a review of your stay. We truly appreciate your comments regarding our clean rooms and convenient location. We are glad that you had a pleasant stay with us. Thank you again for posting your review. We look forward to seeing you again soon.

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  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Self-Serve Laundry

Additional Information about Extended Stay America - Austin - Downtown - Town Lake

Address: 507 S 1st St, Austin, TX 78704-1207 (Formerly Homestead Studio Suites)
Region: United States > Texas > Austin
Price Range: ₹ 7,919 - ₹ 17,544 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Austin - Downtown - Town Lake 2.5*
Number of rooms: 130
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Also Known As:
Homestead Studio Suites Austin - Downtown -Town Lake Hotel Austin
Extended Stay America Austin
Homestead Suites Austin
Austin Homestead Suites
Homestead Austin
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Austin - Downtown - Town Lake staff and other travellers.
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Questions? Get answers from Extended Stay America - Austin - Downtown - Town Lake staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We stayed on ground floor opposite car park and it was fairly quiet, but it was a Monday/Tuesday. Might be noisier on the weekend.”
 of 5 bubbles fmckay, 25 Nov 2016 | Read review
“Preview the room before accepting it?”
 of 5 bubbles 464hansp, 8 Sep 2016 | Read review
“Stay elsewhere”
 of 5 bubbles AustinSkier22, 4 Jul 2016 | Read review
“Get a scrubber for utensils cleaning, dish detergent available at hotel”
 of 5 bubbles bobbyfaith, 14 Jun 2016 | Read review
“don't go there”
 of 5 bubbles lauriemZ7519LT, 25 Apr 2016 | Read review
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