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Extended Stay America - Austin - North Central

146 reviews
#181 of 204 Hotels in Austin
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Traveller (63)
Room & Suite (30)
Dining (3)
Overview
  • Excellent10%
  • Very good9%
  • Average8%
  • Poor19%
  • Terrible54%
Travellers talk about
“great room”(2 reviews)
“esa”(2 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Fitness centre
Kitchenette
Pets Allowed
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (146)Write a Review
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21 - 25 of 144 reviews
Reviewed 5 September 2017 via mobile

Based on the most recent experience, I truly enjoyed my Holiday. This location has access to the major highways and is located centrally so that you have a choice of restaurants, sightseeing and shopping. If you don't have a car, ( or prefer not to...More

Thank Dianita K
Response from 00esa, General Manager at Extended Stay America - Austin - North CentralResponded 6 September 2017

Dianita, thank you for choosing Extended Stay America and for your awesome review. We are delighted to know you were overwhelmed not only with our outstanding hospitality and convenient location but also with the value we offer. I will share your wonderful compliments with my...More

Reviewed 20 August 2017 via mobile

Centrally located for visitors, in the general vicinity of University facilities, the Outlet Shops of RoundRock and Austins Many cultural Dives. A really lovely property. Good people to help you make the most of your stay!!special thanks to Zack, Hamilton, Ryan, Noemi, Maria, Juliette and...More

Thank Kaus22
Response from 00esa, General Manager at Extended Stay America - Austin - North CentralResponded 21 August 2017

Kaus, it gives us a great pleasure reading your review. We are thrilled to know you liked our central location and the service provided by our courteous staff you have and haven’t mentioned in your feedback. I will surely congratulate all of them and will...More

Reviewed 28 July 2017

roaches in bed and bath; oil film in bathtub, almost slipped and fell. no guide for tv channels. no proper directions to room so wondered through many halls looking for room and finally found correct door from parking lot to enter hotel.More

Review collected in partnership with Extended Stay
Thank ranas222
Response from 00esa, General Manager at Extended Stay America - Austin - North CentralResponded 29 July 2017

Our guests should expect to arrive to a clean, fresh, well maintained and comfortable suite when staying with us. We are sorry for the issues you describe in your review. We have shared your comments with our housekeeping team and they will certainly follow up...More

Reviewed 27 July 2017

No towels , shower didn't work and no telephone .. i kept going to the reception to ask for towels and at first they said thirty minutes.. later I was told it's a first come first served basis in a hotelMore

Review collected in partnership with Extended Stay
Thank 480oluwafemia
Response from 00esa, General Manager at Extended Stay America - Austin - North CentralResponded 28 July 2017

We certainly apologize for the service issues you encountered which led to a disappointing stay as it is never our intention to lose focus on providing you with the hospitality you deserve. We will be sure to share your feedback with the entire team and...More

Reviewed 27 July 2017

Poor to average was my experience. The sanitary conditions was a bit concerning for me. I had to be moved to a different room after 2 nights of my 3 night stay. The staff were friendly and helpful in my opinion.More

Review collected in partnership with Extended Stay
Thank bel230
Response from 00esa, General Manager at Extended Stay America - Austin - North CentralResponded 28 July 2017

Thank you for being our guest. We are pleased you liked our courteous associates, but I am sorry for the inconvenience you experienced during your stay. I have shared your concern with my team in an effort to improve our facilities. We hope to have...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Meeting Rooms
Self-Serve Laundry
Dry Cleaning
Room amenities
Microwave
Things to do
Pool
Outdoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 71 - US$ 154 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$ 71 - US$ 154 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (63)
Room & Suite (30)
Dining (3)
Pool & Beach (3)
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Room Tips
"Find a Different Hotel"
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"Stay away !!!"
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"Go north on 135 about 3 miles and there are many better options."
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"You have to ask for silverware, plates, etc. They will happily provide it, but you DO have to ask or you..."
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