We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Extended Stay America - Austin - Northwest - Research Park

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Best prices for:1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Extended Stay America - Austin - Northwest - Research Park
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

96 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Extended Stay America - Austin - Northwest - Research Park
See the most recent reviews
Showing 96: English reviews
Reviewed 24 June 2016

It was nice to have a suite and hide a bed sofa in the living room. Having the kitchen was so handy. . Pool and barbeque grill were an added bonus. Donice at the front desk was very helpful. Overall great stay.

 Report
Helpful?
Thank Jan K
Manager_11525, Manager at Extended Stay America - Austin - Northwest - Research Park, responded to this review

Thank you for posting a review of our hotel. I am glad that you found our hotel to be affordable and convenient. As well, it's great to know that you enjoyed your fully equipped kitchen, our pool and our helpful staff during your visit. I will be sure to share your kind remarks with our team. Thank you for choosing...

Austin, Texas
Reviewed 2 June 2016

We were here in march 2016 for one week when we landed in austin directly from India...Office has booked this hotel with kitchen room..Stay was good..they provide complimentary breakfast mrng 6-9 ..Staying in a hotel with toddler was a scary thought untli we saw this hotel room... It was like a studio apartment..2 rooms with a kitchen.. each room had...

 Report
Helpful?
Thank mridulakalyan
Manager_11525, General Manager at Extended Stay America - Austin - Northwest - Research Park, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience! It’s great to read that you enjoyed our spacious rooms, fully equipped kitchens, and all of the convenient amenities our hotel has to offer. Once more,...

Austin, Texas
Reviewed 27 May 2016 via mobile

I truly love this place everyone who works here is so so awesome the rooms are also wonderful I truly enjoyed the stay wonderful work staff they are some wonderful people to all people that's visiting and would want a wonderful place where the rooms are nice quiet and loving staff I recommend this place

 Report
Helpful?
Thank mshonore
Manager_11525, General Manager at Extended Stay America - Austin - Northwest - Research Park, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience and exceptional customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in...

Dallas, Texas
Reviewed 27 May 2016

I had another business trip to Austin that kept me in town for a little over a week. The woman at the front desk, Donice, greeted me pleasantly and remembered me from my stay a few months prior. The check-in was relatively simple and I went to my room to unwind after the drive. I went to turn on the...

 Report
Helpful?
Thank vanessa j
Manager_11525, General Manager at Extended Stay America - Austin - Northwest - Research Park, responded to this review

Thank you so much for sharing your experience with us. It's great to hear that that we were able to provide you with exceptional customer service and a wonderful stay! I will be sure to share comments with the entire team. I’m glad that you enjoyed our comfortable rooms as well as our convenient location. The staff and I would...

Reviewed 27 May 2016 via mobile

The staff here Denise, Carly, and manager Brittney are all wonderful. If there's every a problem those three ladies do whatever they can to help fix the problem and on a quick time span. It is very quiet here no problems from other guest here. I would come back here again.

 Report
Helpful?
Thank tcrossingg
Manager_11525, General Manager at Extended Stay America - Austin - Northwest - Research Park, responded to this review

Thank you so much for sharing your experience with us. It's great to hear that our staff provided you with exceptional customer service! I will be sure to share your kind comments with the entire team. Thank you again for posting your review. I do hope that you will return to our hotel, or any of our other brand locations,...

Vancouver, Canada
Reviewed 24 May 2016

This hotel is everything I would expect from a 3 star hotel - don't expect the Ritz, but it is clean, spacious, has everything you need, and is pet friendly. Check in with Bill was excellent; very personable, quick and efficient and such a friendly person! We will definitely stay here again. Thank you!

 Report
Helpful?
Thank ainsliek604
Manager_11525, General Manager at Extended Stay America - Austin - Northwest - Research Park, responded to this review

Thank you so much for sharing your experience with us. It's great to hear that we were able to exceed your expectations and provide you with a comfortable stay. I truly appreciate your kind comments about our exceptional customer service and will be sure to share your feedback with the entire team! The staff and I would like to thank...

Corpus Christi, Texas
Reviewed 6 April 2016

The location was prime for the work I needed to do with relatively easy access to places, both close by and far away within Austin. The amenities, cleanliness and room comfort have me rated this Extended Stay America as one of the nicest of their many facilities that I've stayed in to this point. I must mention here that when...

 Report
Helpful?
Thank mkj416
Manager_11525, General Manager at Extended Stay America - Austin - Northwest - Research Park, responded to this review

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that we were able to quickly resolve any issues and provide you with a home away from home experience! It’s great to read that we were able to accommodate your needs with our convenient location and professional customer service. Thank you again...

Madison, United States
Reviewed 6 April 2016 via mobile

Found the first two staff people surprisingly unhelpful with a billing question. I had paid upfront in full yet they were unwilling to even consider the problem I had with my stay. I travel a great deal and never encountered this stubborn attitude before - I wasn't sure how to even respond. But I remained polite throughout, not that it...

 Report
Helpful?
Thank John H
Manager_11525, General Manager at Extended Stay America - Austin - Northwest - Research Park, responded to this review

Thank you for taking the time to write a review of your stay. The service issues you described are unacceptable, and I sincerely apologize for your experience. To uphold our company’s high standards, I will share your comments with our staff and make sure that each guest receives professional customer service. I am grateful for the feedback you provided so...

Russells Point, Ohio
Reviewed 4 April 2016

We stayed here for three nights this past week. The room was fairly clean with some minor cleanliness issues. The bathroom had the most issues: the exhaust fan was hanging loose from the wall in the duct so it was more noisy than normal. The towel bar on the wall was broken and loose from a bracket so it fell...

 Report
Helpful?
Thank Allen B
Manager_11525, General Manager at Extended Stay America - Austin - Northwest - Research Park, responded to this review

I received a copy of your review, and wanted to take a moment to personally respond. Please accept our most sincere apologies for the noise issues and the condition of the bathroom you experienced. As this hotel’s manager I can ensure you that I have met with our staff to make sure we are reporting and repairing all maintenance items...

Hoosick Falls, New York
Reviewed 30 March 2016

We truly had an extended stay, February 2015 - April 2016. The 1 bedroom layout with a king size bed gives you an apartment feel. Full size refrigerator is great to have. The water is always hot, the drapes block the light and the windows open for fresh air. Denise at the front desk is a beacon of friendliness and...

 Report
Helpful?
Thank Karyl-Lynn D
Manager_11525, General Manager at Extended Stay America - Austin - Northwest - Research Park, responded to this review

I want to thank you for taking the time to post a review of your stay. I am thrilled that we were able to accommodate your needs with a home away from home experience and friendly customer service! The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in...

41 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (20)
Viewed
Hotel & Grounds (4)
Viewed
Bathroom (4)
Viewed
Room/Suite (7)
Viewed
View from Room (2)
Viewed
Other (3)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (21)
Viewed
Hotel & Grounds (3)
Viewed
Room/Suite (10)
Viewed
Dining (1)
Viewed
Pool/Beach Area (1)
Viewed
Bathroom (1)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Austin hotels
Northwest Austin
Extended Stay America - Austin - Arboretum
Show Prices
Show Prices
Show Prices
Northwest Austin
WoodSpring Suites Austin Aquarium
Northwest Austin
Econo Lodge Austin
Econo Lodge Austin
#130 of 200 in Austin
54 reviews
Northwest Austin
Comfort Suites NW Lakeline
Show Prices
Show Prices
Show Prices

Near Extended Stay America - Austin - Northwest - Research Park

Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Extended Stay America - Austin - Northwest - Research Park

Address: 12424 Research Blvd., Austin, TX 78759
Region: United States > Texas > Austin
Price Range: ₹ 5,513 - ₹ 6,874 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Austin - Northwest - Research Park 2.5*
Number of rooms: 120
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Orbitz, Odigeo, Extended Stay, Travelocity and Priceline so you can book your Extended Stay America - Austin - Northwest - Research Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Extended Stay Deluxe Austin-Northwest-Research Park Hotel Austin
Extended Stay Austin
Austin Extended Stay
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Questions? Get answers from Extended Stay America - Austin - Northwest - Research Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try a different extended stay - maybe it was just this location, but staff was awful”
 of 5 bubbles bbworldtraveler2016, 21 Sep 2016 | Read review
“Stay as far away from the pool as you can”
 of 5 bubbles JoeSchlambe, 25 Jul 2016 | Read review
“King suites are great!”
 of 5 bubbles A9347UMjank, 24 Jun 2016 | Read review
“the back side of the building is quieter.”
 of 5 bubbles karyllynnd2016, 30 Mar 2016 | Read review
“Located right next to Austin Transit Center, great for traveling downtown.”
 of 5 bubbles 937tyt, 10 Mar 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay